Sean Marshall

Tag: ION

  • Ion: An Ontario LRT that somehow works

    Ion: An Ontario LRT that somehow works

    There is a light rail system in Ontario that works in the snow. ION LRT at University of Waterloo.

    Less than a two hours drive or train ride from Toronto, where that city’s first light rail line opened to universal disdain, a light rail line has been operating without incident for over five years. Trains operate like clockwork, signal priority works, and it has become the backbone of a regional transit system.

    Though the Ion LRT project was subject to several delays, opening eighteen months behind schedule, operations have been notably smooth since the public opening on June 21, 2019. The delay is attributed to Bombardier’s late delivery of their Flexity light rail vehicles, which were built on the same assembly line as the TTC’s new streetcars.

    A southbound Ion LRV turns from Charles Street to Borden Avenue. Note the white bar signal and the “no right turn – train” sign lit up.

    Funded by all three levels of government, the Ion LRT was constructed and operated by GrandLinq, a public-private partnership (P3) consortium that includes operator Keolis and engineering and construction firms such as Aecon, Kiewit, and Plenary Group. Though design-build-operate P3 models are common for Canadian transit infrastructure projects, they have their challenges, as Waterloo Region would later find out. Fares and service are integrated into the Grand River Transit bus system, which is owned and operated by the regional government.

    Waterloo Region is the smallest urban region in North America with a light rail system, and it works largely because of Kitchener-Waterloo’s geography. Many important regional destinations line up along the corridor: the terminals are both major suburban shopping centres that already functioned as major bus transfer points. In between the two malls are Downtown Kitchener and Uptown Waterloo, the two historic town centres, University of Waterloo, Wilfrid Laurier University, and Kitchener-Waterloo Hospital. The LRT serves or passes near all these destinations (though Laurier’s campus is centred a few blocks east of the LRT corridor). Furthermore, the region’s master plan focuses urban growth along the LRT corridor with new high-rise residential and mixed-use development. A planned extension of the LRT into Cambridge south to the historic Galt town centre will further support regional urban intensification goals.

    Ion trains operate every 10 minutes during weekday daytime hours; they operate every 15 minutes on weekends and weekday evenings, with 30-minute service from about 10:30 PM to the end of service starting around midnight.

    Map of Waterloo Region’s urban system, which directs growth to existing and planned transit corridors and limits growth outside the cities of Kitchener, Waterloo, and Cambridge. From the regional official plan.

    Despite following a linear corridor, the LRT winds its way along city streets, railway rights-of-way, and hydro corridors. This allowed the region to reduce property and road construction costs as well as achieve higher speeds in specific off-road sections. The fastest section is north of Uptown Waterloo, where the corridor makes use of a freight railway spur line between Kitchener and Elmira that also happens to run directly past University of Waterloo. In the south end, a different railway corridor and a hydro corridor allow trains to reach Fairview Park Mall on a mostly off-street alignment. These off-road segments are protected by railway signals and barriers, like those in along LRT lines in Calgary and Edmonton.

    This ability to switch between different alignment types is a clear advantage of light rail transit for medium-capacity transit systems. During overnight hours, freight trains headed to a plastics plant in Elmira use the same rails north of Uptown Waterloo as the LRT does during the day, making it an example of the “tram-train” model more common in Europe.

    The on-street sections, though slower than the off-road portions, provide access to Downtown Kitchener and Uptown Waterloo, including the planned new transit hub in Downtown Kitchener that will provide a better connection to GO Transit trains to Toronto. Unlike Toronto’s streetcars and Finch West LRT, however, the signal priority system works. On King Street between Downtown and Uptown, there are many intersections with traffic signals, but the LRTs generally do not have to stop at any of those red lights. At intersections, LRVs continue at regular speed, typically 40 km/h through this section.

    A southbound LRV on King Street. It just passed two signals with a clear (white vertical bar) signal; the next signal ahead will soon change to allow the LRV to proceed. Note that there are no “transit signal” signs, as Waterloo Region worked to have these approved by the province.

    Waterloo Region also worked to permit unique transit signals, which feature only white bar aspects. A vertical bar indicates “proceed” while a horizonal bar indicates “stop.” A flashing horizontal bar lets the operator know that it will soon switch to “proceed” while a flashing vertical bar warns of an upcoming stop signal. This reduces the sign clutter that is found on Toronto’s streetcar and light rail corridors.

    A typical Toronto assembly, with red, amber, and green transit signal aspects that look similar to the larger traffic lights above and accompanied with a “transit signal” sign. Of course, the Finch West LRV approached an amber signal, rather than being given a go ahead.

    To be fair, the advantage in Waterloo Region is that most of the on-street sections of the LRV corridor are on narrower urban streets rather than suburban arterials like Finch Avenue. King Street and Charles Street in Kitchener only have two general traffic lanes and are not major throughfares (a provincially-maintained freeway between St. Jacobs, Waterloo, Kitchener, and Highway 401 absorbs much of this traffic). The regional government also widened a section of Weber Street to four lanes to divert traffic from King ahead of LRT construction. This resulted in the loss of about two dozen houses and businesses.

    But by maintaining a narrow right-of-way on King Street, the LRT runs with minimal delays. It is easier to provide aggressive transit signal priority with short pedestrian crossing distances, narrow intersections, and lower traffic volumes.

    The video below illustrates how the LRT runs along King Street northbound from Kitchener Central Station.

    View from the front of a train heading north towards Waterloo

    Despite the LRT working well, it is still far from perfect: there are several sections in which the trams crawl at a 10 or 15 km/h speed, particularly on the south end. At Hayward Avenue the route switches from a railway corridor to an alignment alongside Courtland Avenue; this section has two tight turns and crosses an industrial driveway. Had a few more properties been expropriated (at additional cost) this would not have been an issue. Until a proper protected pedestrian crossing is installed at a path connecting Trayner Avenue to Fairway Road (a critical pedestrian link that was overlooked during the planning phase), LRVs must also slow down along the hydro corridor approaching Fairview Park Mall.

    The P3 contract also limits the ability to make service improvements. In 2024, Waterloo Region proposed revising the LRT schedule to run trains every eight minutes during peak periods, but because of a fixed staffing contract, it would have resulted in 30-minute service after 8PM. Luckily, local transit advocates successfully opposed that change. Had the LRT been operated directly by Grand River Transit, they could have simply trained more operators on the LRT service, even transferring bus drivers to the rail division.

    Overall, however, the LRT works in Waterloo Region both as a transit service and a planning tool. It provides useful lessons on what to do (real signal priority and proper signal aspects, make effective use of on-street and off-street routing where each makes sense), and what not to do (enter strict operating contracts) when building a new transit line. Waterloo Region made its rail transit work for its geography and its needs, and that is the most important thing.

  • The case against transit advertisement wraps

    The case against transit advertisement wraps

    A Go Transit double decker bus completely covered by a vinyl wrap, with the exception of the front windows and entrance door. The wrap advertises the transit agency’s wifi and music streaming gimmick.

    Apart from unscheduled short-turns, lengthy delays, or missed transfers, the thing that bothers me most about riding buses or streetcars is an obstructed view caused by a vinyl advertisement wrap.

    Though transit advertisements have been around almost as long as there have been transit services, these advertisements have generally been limited to posters and cards mounted outside the vehicles, or placed inside, above the windows or beside doors. Advertisements have long been placed inside train and subway stations, and in outdoor transit shelters.

    TTC photograph of streetcar advertising, 1935. The advertisement can be found below the left dash window of the streetcar. City of Toronto Archives Fonds 16, Series 71, Item 11134.

    For advertisers, transit ads provide an ideal vehicle for promoting their goods and services: they can be targeted to specific neighbourhoods that a bus, streetcar, or train passes through; the advertisements move around unlike static billboards, potentially drawing more eyeballs. For transit operators, advertising provides an easy revenue source. Most transit agencies outsource their advertising to larger firms, who are responsible for maintaining accounts and installing and removing ads from vehicles and transit facilities. These companies typically provide an annual payment for the right to advertise on transit vehicles, and at stations and stops.

    A GO Transit coach bus departing Bramalea Station, wrapped for a newspaper’s investment news service; all passenger windows are obscured by the advertising wrap

    Though vinyl decals on transit vehicles are not a new innovation (advertisements in the late 1980s and early 1990s were typically opaque, sometimes covering parts of passenger windows) more recent technology has allowed for perforated vinyl wraps that fully cover windows, while providing an obscured outside view through small dots. While the vehicle is moving, a passenger inside may be able to see where they are, but not be able to read signage or see details. For some, not having a clear view of forward motion can contribute to motion sickness.

    The view from the inside (via Chris Livett, on X/Twitter)

    In TTC subway stations and some GO Transit stations, surfaces such as walls, floors, pillars, faregates and even stairways have also become advertising surfaces, a tactic called “station domination.”

    An example of Pattison Outdoor’s “station domination” advertising, with a traditional ad poster at right, an installed video screen and ad pillar at centre, and stairs covered in ads, at left.

    On occasion, vehicle wraps are used for public relations, rather than advertising. GO Transit and the TTC’s Pride buses are a good example of this. A more shameful example was the TTC’s messaging about fare evasion which took place in late 2019 and early 2020, just before the COVID-19 pandemic.

    “Forgot to tap” – part of a TTC streetcar wrap used in late 2019 and early 2020

    For the most part, the TTC does not allow ad wraps to completely obscure bus and streetcar windows, but allows up to 70 percent of the passenger windows to be covered, either in a “strip” format (where only the lower parts of the windows are kept uncovered) or “mural” format (where three of five sections of a streetcar are fully covered). Other agencies, like the Hamilton Street Railway, allow for complete vehicle wraps.

    St. Catharines/Niagara Region Transit
    Hamilton Street Railway
    It is difficult to get on a bus in Burlington, Hamilton, Niagara, or Brantford without your view being blocked by a certain real estate agent

    In Waterloo Region, Regional Councillors just considered a motion to increase the number of wrapped Grand River Transit buses and — for the first time — on ION LRT cars. The appendix to the staff report recommending the increased number of advertising wraps depicts a rail car in a Tropicana wrap, with the windows partially obscured.

    Depiction of what an advertising wrap would look like on an ION LRT rail car, from the October 10 agenda of the Regional Municipality of Waterloo Planning and Works Committee

    According to the report, the Region of Waterloo/Grand River Transit has a contract with Pattison Outdoor — one of Canada’s largest advertising firms — that allows for a total of five buses to be wrapped at any one time. GRT and Pattison want to increase this to ten percent of the total bus fleet, which numbers over 250. It also seeks to wrap one ION rail car at a time, with the promise that windows would not be fully covered and convert some static back-lit shelter ads to digital ads.

    Currently, Waterloo Region receives guaranteed revenue from its contract with Pattison, averaging $1,546,500 a year, though the total revenue is projected to reach $1,800,000 for 2023, as ridership increases. Allowing for wraps on 20 more buses and one ION railcar is estimated to net an additional amount up to $500,000.

    It’s worth noting that the report notes a 2018 recommendation against advertising on the exterior of LRT vehicles “due to concerns of diminishing the ION brand.” This restriction was also carried to ION-branded buses that follow the planned LRT extension between Fairway Station and Cambridge. It also notes strong public feedback against covering windows, and proposes to do so, “to maintain the customer experience.”

    The Region of Waterloo’s entire Transit Services budget — including paratransit — for 2023 is $207,203,000, with transit fares bringing $46,143,000 of that – a 22.3% farebox ratio (property tax and provincial grants cover the difference). $2.3 million brought in from all advertising revenue — traditional poster ads and transit wraps — is not an insignificant sum, but it makes up just over 1% of the entire transit operating budget. In Toronto, the TTC’s 12-year, $324-million contract — also with Pattison Outdoor — brings in a total of $27 million a year, or 1.1% of the entire TTC budget.

    At least Waterloo Region staff recognize that transit customers don’t like advertisements that obscure windows. They also acknowledge that transit wraps diminish the transit brand. For a revenue source that represents a mere drop in the bucket, why do transit agencies keep allowing them on their vehicles?

  • Ontario’s new ride: ION LRT opens in Kitchener-Waterloo

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    On June 21, 2019, Ontario’s first modern light rail transit (LRT) system opened to the public. The launch of ION in Kitchener-Waterloo represents an important milestone for both the region and for the province as a whole: additional light rail systems in Ottawa and Toronto will open in the next few years, while other systems are planned for Hamilton and Mississauga-Brampton.

    There are several things that make ION particularly remarkable.

    Kitchener-Waterloo’s population is much smaller than other cities that have adopted rail transit in Canada and the United States. In 2016, the combined population of the cities of Kitchener and Waterloo was less than 350,000, making Kitchener-Waterloo the smallest urban area in North America to boast such a system (Waterloo Region, which also includes the City of Cambridge and three rural townships, has a population of nearly 550,000). Kitchener and Waterloo were connected by streetcar until 1946, then by a trolley bus until 1973. Kitchener Transit, then Grand River Transit (GRT) continued to serve the two cities.

    Despite the small population, LRT makes sense here, as many of the region’s trip generators line up along a single corridor, including Downtown Kitchener, Uptown Waterloo, the University of Waterloo, several high schools, and the main hospital. It is also within walking distance of Wilfrid Laurier University. ION is also fully integrated with the connecting bus system, which was re-organized in conjunction with the opening of the new LRT to provide more direct routing and better connect with the rail service.

    By operating on dedicated corridors and alongside regular traffic, the ION route also demonstrates the flexibility unique to light rail systems. Where it runs on private rights of way, crossings are protected by railway-style lights, bells, and gates. Where it operates in reserved lanes at street level, there are dedicated signals and transit priority at most intersections. This isn’t just a streetcar.

    2018-route-ION-LRT-map
    ION LRT route map, from the GRT website

    Torontonians may be forgiven for confusing LRT with traditional streetcars; ION uses Bombardier-built light rail vehicles similar to Toronto’s new low-floor streetcars, and the TTC has marketed streetcars on Spadina Avenue, Queen’s Quay, and St. Clair Avenue as “streetcar rapid transit” before. The difference, though, is that ION LRT stops are spaced further apart than local streetcar stops in Toronto, they take advantage of signal priority, and they partially run off-street.

    LRT, of course, fills a wide spectrum. At its slowest and simplest is the typical streetcar, such as Toronto’s legacy street railway, or some of the new streetcars being built in the United States, such as Detroit’s QLine or the Atlanta Streetcar. Streetcars in private right-of-ways, such as on Spadina or St. Clair Avenues in Toronto, provide additional reliability and speed. On the other end are metro-style LRT systems completely separated from traffic, often featuring tunnels or elevated structures. Ottawa’s Confederation Line, once it finally opens, will be an example of LRT built to the highest standards. The Ctrain in Calgary comes close to this standard as well, though trains are forced to crawl through downtown on a congested Seventh Avenue transit mall.

    I had the opportunity to ride ION twice in the opening week: the first time, on Monday June 24 (on the way home from a weekend in Stratford) and again with a few friends on Saturday June 29. Trains were consistently packed; GRT reported that over 73,000 passengers rode the LRT during opening weekend.

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    ION train at Charles and Benson Streets, wrapping around Oktoberfest headquarters

    Operations were not yet perfected. On Saturday June 29, there were noticeable gaps in service, with workers doing switch repairs at the northern terminal at Conestoga Mall. This caused long waits at the northern end of the line. The automatic train control system was disabled, reducing speeds along sections of track where operators had to operate by line-of-sight.

    The schedules could also be a little faster, with reduced station dwell times. Trains must also crawl through tight corners in Downtown Kitchener, Uptown Waterloo, and at Haywood Avenue. But it was nice to see transit priority working: trains ran through many intersections without having to stop, and speeds were impressive (up to 70 kilometres per hour) on the off-road sections of track.

    1-IMG_2199ION train on Duke Street in Downtown Kitchener

    Along the entire corridor, travel times have improved only slightly over the old express bus, the Route 200 iXpress. Between Conestoga and Fairview Park terminals, the scheduled bus time ranged from 45 to 59 minutes, depending on the time of day. The LRT has a consistent 43-minute scheduled travel time between the two terminals. But it still promises to be more reliable.

    The greatest improvements in travel time are between University of Waterloo and Conestoga Mall, Uptown Waterloo, and Downtown Kitchener, where travel times have been reduced by 5-7 minutes.

    A promised second phase will extend ION LRT south to Cambridge. For now, an express bus serves the planned corridor.

    There is certainly room for improvement,  though these at least can be made slowly and incrementally. Hopefully, as passengers and drivers get more used to LRT operations, travel times can be tightened up a bit. But the system will be successful if it attracts more riders (without turning away existing passengers with overcrowding or longer travel times due to transfers from buses), and encourages higher-density, transit-oriented development along the route.

    I will return to Kitchener-Waterloo later this summer once ION is “broken in” and the novelty wears out. Offering free fares during the opening week was a nice way to encourage residents to check out the new service, but overcrowding and inexperience were problems.

    I am hopeful that ION helps to change local attitudes towards light rail and encourages other mid-sized cities and suburban municipalities to follow Waterloo Region’s example.

    1-IMG_2391-001ION train approaching Fairway Terminal. The speed limit on this section of track is 70 km/h.

  • Mind the gap: as Waterloo’s light rail line opens, other connections close

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    ION LRT service will finally commence Friday June 21

    Early in 2019, I had the opportunity to take a trip on Wroute, a new service that connected Guelph, Kitchener, and Burlington. Wroute was an interesting concept, a privately-operated option with characteristics of a bus service, a taxi company, and ride-hailing app. With a fleet of Tesla Model X electric SUVs, Wroute tried to fill a gap left by GO Transit and other intercity transportation operators in the Guelph-Kitchener/Waterloo-Hamilton Triangle. Unfortunately, Wroute ended operations on Thursday May 2.

    As I wrote in my article for TVO, fares were too high for a regular commuter, costing $20 for a single ride between Guelph and Kitchener, and $28 between Guelph and Aldershot, more than double the equivalent GO Transit fares.

    IMG_8407-001Wroute Testla at Guelph Central Station, January 2019

    When Waterloo Region celebrates the opening of the ION LRT on June 21, the bus system in Kitchener-Waterloo will be restructured to better connect with the corridor. Despite the improvements within Waterloo Region, links are still needed to surrounding communities. Hamilton and Guelph remain largely disconnected. With a growing employment base in Kitchener-Waterloo, as well large university and college campuses in all four city-regions, filling the gap is more important than ever.

    Hopefully this will come done soon.

     

     

  • The story of Toronto’s streetcar “bull’s eyes”

    7566316174_524a59174e_o.jpgReplica of Toronto Railway Company streetcar #327 operates at the Halton County Radial Railway museum, with the unique glass bulbs visible below the metal “Belt Line” sign. Photo taken June 2012

    In 1891, the Toronto Railway Company (TRC) was created, taking over the city’s streetcar system from its predecessor, the Toronto Street Railway. The TRC quickly began electrifying Toronto’s transit network, operating fifteen routes across the city. Electric streetcars were faster than horse-drawn trams, and passengers had difficulties figuring out which streetcar was theirs at night.

    This was a problem as many streetcar routes overlapped. For example, Dupont and Avenue Road streetcars operated on Yonge Street south of Bloor, and Belt Line and Yonge streetcars both ran on Front Street. While the TRC had metal signs on the top and sides of each streetcar to denote the route, they weren’t illuminated. With electric light still in its infancy — arc lamps were too intense while early incandescent lamps were too dull to adequately illuminate route signs — the TRC developed an ingenious solution: uniquely coloured glass bulbs mounted on the roof, lit by interior lights. These lights became known as “bull’s eyes.”

    Under this scheme, the Yonge Streetcar could be identified by one blue light, while the Broadview Streetcar could be identified with red and green lights. This system required passengers to memorize their route’s colours, and as new routes were introduced, changed, or withdrawn, it became cumbersome. Eventually, lighting technology caught up: while back-lit destination signs were possible by 1910, the TRC became hesitant to spend any capital funds to modernize its fleet or expand the streetcar railway network. The City of Toronto was forced to start its own streetcar system, the Toronto Civic Railway, to serve outlying neighbourhoods.

    Though the Ontario Railway Board (predecessor to the Ontario Municipal Board) refused to force the TRC to expand the street railway network beyond the 1891 boundaries, it ordered the TRC to install backlit route signs. These new signs were introduced in February 1913, and those unique coloured bulbs disappeared by 1915. Six years later, the TRC’s franchise was up, and the city-owned Toronto Transportation Commission came into being.

    In 1935, the TTC re-introduced “bull’s eyes” to its streetcar fleet. Officially known as an advance light, a single roof-mounted light, which gave off a blue-green hue, was designed to let waiting passengers know a streetcar was on its way. At the same time, the TTC installed dash lights, which both illuminated advertising cards and provided additional lighting, a useful safety feature.

    IMG_7929-001.JPGTTC PCC Streetcar #4549 on Queen Street West in September 2018

    New PCC streetcars, which began arriving in 1938, were built with the advance lights already installed. By 1940, all streetcars, including the remaining wooden cars acquired from the Toronto Railway Company, were equipped with advance lights. After the Second World War, PCC streetcars purchased from cities such as Cincinnati, St. Louis, and Kansas City, were similarly fitted with the roof-mounted lamps.

    IMG_8717-001.JPGCLRV streetcar on Queen Street East, with two blue-green advance lights above the back-lit destination sign. 

    By the 1970s, the TTC decided to maintain its street railway fleet after planning for their eventual replacement with buses and subways, and sought a replacement fleet for its ageing PCCs. The new Canadian Light Rail Vehicles (CLRVs) and Articulated Light Rail Vehicles (ALRVs) were designed with dual advance lamps, mounted within the streetcar body, immediately above the destination sign.

    Advance lights were introduced to TTC buses starting in the mid-1990s, as new wheelchair-accessible vehicles were added to the fleet, starting with high-floor Orion V and Nova RTS buses, and continuing with newer low-floor vehicles. Blue lights indicated that the bus was accessible. As a bonus, when combined with new digital orange LED destination signs, the bus advance lights served to further improve the visibility of approaching transit vehicles.

    11041809023_47fc64e5e7_o.jpgNova articulated bus with orange LED destination sign and blue LED advance lights indicating it is an accessible vehicle

    The new Bombardier Flexity streetcars are similarly equipped with new blue LED lights, as they too are fully accessible vehicles. While blue advance lights are unique to TTC buses, the new light rail vehicles for Waterloo Region’s ION LRT, also built by Bombardier, sport similar blue lights.

    IMG_8421-002.JPGION LRT vehicle undergoing testing in Kitchener, February 2019

    Sources:
    John F. Bromley and Jack May: Fifty Years of Progressive Transit (Electric Railroaders’ Association, 1973)
    Mike Filey: Not a One-Horse Town: 125 years of Toronto and its Streetcars (Firefly Press, 1990)