Sean Marshall

Tag: Intercity Bus

  • A good truck stop doesn’t make for a good bus stop

    Following Greyhound Canada’s inevitable final departure, several other companies have begun to take over Greyhound’s busiest routes in Ontario and Quebec.

    In May, Megabus Canada began service between Toronto, Kingston, and Ottawa, operating out of the new Union Station Bus Terminal. Megabus’ terminal in Ottawa is the St. Laurent Shopping Centre, with easy connections to Ottawa’s O-Train LRT and several bus routes.

    In June, Rider Express, a new intercity carrier based out of Western Canada (where it picked up many of Greyhound’s abandoned routes there), began operating its own Toronto-Kingston-Ottawa route, in competition with Megabus.

    Québec-based Orleans Express took over Greyhound’s former Ottawa-Montréal route, joining Ontario Northland and Rider Express at the Ottawa VIA Station. The VIA Station, like St. Laurent, offers a safe, enclosed waiting area, passenger amenities, and easy connections to the O-Train LRT.

    While Ottawa has many options for getting to and from Toronto: VIA Rail, Megabus, Rider Express, and two frequent airlines, connections to other cities and towns are limited at best. Ontario Northland’s single daily bus from Sudbury and North Bay through Renfrew County arrives in Ottawa in the late evening, a time not convenient for most passengers. Commuter routes to nearby communities such as Perth, Carleton Place, and Cornwall remain suspended during the ongoing pandemic.

    But at least there’s some bus service again, providing new capacity on some of Canada’s busiest intercity routes.

    On Thursday, July 15, intercity coach service returns to Southwestern Ontario, with a new Toronto-London service operated through a partnership between Megabus and St. Thomas-based Badder Bus. The route will run non-stop twice daily between the Flying J Truck Stop at Highway 401 and Highbury Avenue and the Union Station Bus Terminal in Downtown Toronto.

    Unfortunately, the Flying J truck stop, while convenient for truckers and other motorists, is a terrible place for a bus stop. The map below illustrates the truck stop’s location, on the southeastern outskirts of London.

    The truck stop was likely chosen for its proximity to Badder Bus’ operations centre in nearby St. Thomas, and for the space available to park and load a bus in the RV/trailer parking area. The truck stop operates 24 hours, with an on-site convenience store, washrooms, and restaurant, so there are amenities for bus drivers and waiting passengers.

    Unfortunately, Megabus and Badder Bus could not pick a less accessible place to catch a bus. The truck stop is surrounded by warehouses, light industry, and agricultural lands. Highbury Avenue is a high-speed highway connecting Highway 401 and central London, with a 100 km/h speed limit. Pedestrians and cyclists are prohibited from using Highbury Avenue (which, until the 1990s, was provincial Highway 126). There are no sidewalks leading south to Wilton Grove Road.

    Looking north on Highbury Avenue towards Highway 401, with the Flying J truck stop on the right. Note no sidewalks — pedestrians and cyclists are prohibited from Highbury Avenue at and north of the 401. (Google Streetview – April 2021)

    The only transit route within walking distance is London Transit Route 30, a rush-hour only service that serves the industrial area south of Highway 401. Downtown London is easily a 45 minute bus ride (when route 30 is operating), and Western University — a major market for Greyhound when it operated — is over an hour away by bus or a $50 taxi ride. Ironically, the northern outskirts of St. Thomas — that city remains disconnected to nearby London — are closer to the Flying J than Western University.

    The Greyhound Terminal in downtown London, two blocks from the VIA Station. At its peak in the 1980s, the terminal served Greyhound, Gray Coach, Erie Coach, and Cha-Co Coach, with buses departing for Toronto, Detroit, Niagara Falls, Buffalo, and cities and towns throughout Southwestern Ontario. (Google Streetview – January 2021)

    Greyhound Canada operated out of a terminal in Downtown London, two blocks west of the VIA Rail station. Greyhound shared its building with other carriers in the 1970s, 1980s, and 1990s, including Gray Coach, Cha-Co Trails, and Erie Coach Lines. From Downtown London, there were direct buses to Toronto, Detroit, Niagara and Buffalo, and cities and towns throughout Western Ontario. The terminal was a short walk to nearly all of London Transit’s bus routes, making connections to Western University, Fanshawe College, and the major hospitals easy.

    Choosing a truck stop at the far edge of town, nearly inaccessible by public transit reminds me of the final years of Greyhound’s operations in Western Canada. Greyhound abandoned downtown terminals in Winnipeg, Edmonton, Regina, and Saskatoon in favour of new stops in outlying area.

    In Edmonton, the downtown Greyhound terminal was expropriated for a new hockey arena, but Greyhound moved for the VIA station in the city’s northwest, which had no public transit access. (Red Arrow, a competing coach operator, maintained a downtown office and stop). In Regina, Greyhound moved from the downtown STC terminal to the airport, which has no public transit connection, and in Saskatoon, Greyhound moved to a truck stop — similar to London’s Flying J — in the northern outskirts of that city. It was clear that Greyhound Canada had no interest in attracting customers and was planning for an eventual withdrawal.

    Given Greyhound’s experience, why would a new carrier choose such a poor location for an intercity bus stop, especially in a city as large and important as London? The terminal need not even be in Downtown London to be a major improvement; a stop at White Oaks Mall, just one interchange to the west at Wellington Street, would provide good local transit connections to Downtown London and even Western University while remaining close to the highway.

    For now, Ontario’s newest bus stop might also be its worst bus stop.

  • Greyhound Canada’s inevitable decline leaves a few gaps to fill

    Greyhound Canada’s inevitable decline leaves a few gaps to fill

    Barry’s Bay, on Greyhound’s Peterborough-Pembroke route, is one of many smaller towns and villages that permanently lost all intercity bus connections since the COVID-19 pandemic

    On Thursday, May 13, Greyhound Canada announced that it was permanently ceasing operations. This should not have come as a shock to anyone following the intercity transport industry: for over three decades, intercity bus carriers in this country were privatized (Gray Coach and Canada Coach Lines in Ontario, shut down (Saskatchewan Transportation Corporation), or strangled by continued cutbacks and poor customer service (Greyhound). In 2018, Greyhound Canada ended all its remaining services between Vancouver and Sudbury. The loss of commuter and student traffic — Greyhound’s bread-and-butter in Ontario and Quebec — due to the pandemic led to a temporary, then permanent shutdown.

    The next day, on Friday, May 14, Megabus — operated by Coach Canada, a subsidiary of UK-based Stagecoach — announced that it would begin service on the Toronto-Ottawa and Toronto-Kingston routes abandoned by Greyhound. Two buses a day will soon operate between Toronto, Scarborough Town Centre, Kingston, and Ottawa, daily except Tuesdays and Wednesdays, terminating at St-Laurent Shopping Centre, a stop on Ottawa’s new LRT. Though this provides a new option for travelers between the big three cities (VIA Rail continues to serve this route), it does not fill the gaps left by years of decline by private intercity bus operators.

    (I updated my map of Ontario’s intermunicipal carriers to include Megabus’ new route).

    Before Greyhound’s website disappeared, I downloaded the PDF schedules for Ontario and Quebec. In 2019, Greyhound operated three routes between Toronto and Ottawa: an express bus, with stops only in Scarborough, Belleville, Peterborough, Madoc, and/or Kanata, a local bus, making stops in cities and towns along Highway 7 between Peterborough and Carleton Place, and a Kingston-Ottawa bus via Smiths Falls. You can view and download the schedules below:

    table-745-toronto-ottawa-expressDownload
    table-746-toronto-peterborough-ottawaDownload
    table-786-ottawa-kingstonDownload

    Peterborough loses two buses a day to and from Ottawa and express bus service to Downtown Toronto (which made the trip in less than two hours off-peak.) Though Peterborough is still connected to Toronto via GO Transit bus Route 88, it can take nearly three hours to go between Union Station and Downtown Peterborough, including a train connection at Oshawa, and many local stops in Clarington and along Highway 115. Other towns, such as Norwood, Marmora, Madoc, Perth, and Carleton Place, lose all bus services, except for a commuter-oriented weekday run between Ottawa and Carleton Place.

    Greyhound has chosen to become irrelevant to most Canadians long before the final shutdown announcement. Northern Ontario, at least, still has Ontario Northland (which has expanded its reach), and the Greater Toronto and Hamilton Area has GO Transit (though gaps continue to exist in that network). If your rural community is lucky, your local or regional municipality launched a new, subsidized bus or microtransit service. There is also VIA Rail, which serves most larger communities that lost Greyhound services in 2020-2021 (Windsor, Chatham, Belleville, Ottawa, etc.), though it is typically more expensive.

    Despite these continued and emerging services, there remains a need for government support of those crucial links left behind by Megabus, VIA, and GO Transit.

  • Mapping Ontario’s transit connections

    Mapping Ontario’s transit connections

    T:GO inter-community transit van at Woodstock VIA Rail station, September 2020

    October 2021

    I made several changes to the interactive map, including a complete update of the GO Transit bus and rail network, including the most recent rail corridor extensions to Bloomington and London, and a new weekday bus route to Brock University in St. Catharines.

    Over the summer, Quinte Transit added a new route between Trenton and Belleville, Simcoe County Linx added a new route between Midland and Orillia, serving Tay Shores and Coldwater, and a new service launched between Brockville, Prescott, and Cardinal in Eastern Ontario.

    Meanwhile, several towns and cities in Southwestern Ontario remain off the map.

    The updated map can be found here.

    June 29, 2021/July 6, 2021: Beginning Monday, June 28, Rider Express, an intercity coach company based in Western Canada (which picked up several routes formerly operated by Greyhound Canada and the Saskatchewan Transportation Company), began service in Ontario. Rider Express is looking to fill some of the gaps left by the recent announcement that Greyhound will cease all domestic routes in Eastern Canada.

    That’s the good news. The bad news is that its first route in Ontario, connecting Toronto Station, Kingston, and Ottawa, replicates Megabus’ new route (which I have also added) and competes against VIA Rail’s Corridor rail service. Several of Greyhound’s daily Toronto-Ottawa buses ran through Peterborough and along Highway 7 through Eastern Ontario, leaving towns such as Norwood, Havelock, and Perth off the map. Though Peterborough is connected to Toronto by GO Transit, it is a long train and bus ride, while Greyhound offered a direct, express service to Downtown Toronto.

    Two steps forward, one step back.

    I made additional changes to the interactive map to show new GO Transit, Can-Ar Coach, Megabus, and Ontario Northland routings to the new Union Station Bus Terminal, which replaces the old GO bus terminal and the Toronto Coach Terminal on Bay Street. Meanwhile Ontario Northland moved from the now-closed Ottawa Central Bus Station to the VIA Station on Tremblay Road.

    Meanwhile, starting July 8, Orléans Express will expand into Ontario, with a new Gatineau-Ottawa-Montréal route, operating twice daily. It will join Rider Express and Ontario Northland at the VIA Rail Station in Ottawa.

    May 2, 2021: On Monday, May 3, “The Link” begins operations on two routes in Selwyn Township and Curve Lake First Nation, connecting several communities with Peterborough Transit and GO Transit at Trent University. The service, which is operated by Peterborough Transit, will run on weekdays, with five trips in each direction on both routes. Fares on “The Link” buses include a free transfer to and from Peterborough city bus routes at Trent, with direct service to downtown, major shopping centres, the hospital and Sir Stanford Fleming College.

    February 15, 2021: A few small updates, including the addition of two community routes in Muskoka District Municipality, a bus connection between North Bay and northern Quebec, and a revised bus stop location for Ontario Northland in Orillia.

    December 14, 2020: I made several updates to the interactive map, including the addition of Huron Shores Area Transit, which launches today. I made a few changes suggested by one of my readers, and added Niagara Region Transit’s on-demand service in Niagara-on-the-Lake, which replaces a fixed route that was cancelled earlier this year.

    November 9, 2020: I made several updates to the interactive map, including the addition of PC Connect in Perth County, which launches next Monday. I mapped Port Hope’s transit connection to Cobourg, as suggested by one of the readers, and corrected a few minor errors.

    October 15, 2020

    Despite the ongoing COVID-19 pandemic, several new inter-community transit services launched in Ontario during the last few months.

    Last August, T:GO began service on four routes radiating from Tillsonburg, where there was already an in-town circulator service. Mondays through Fridays, twenty-seater vans operate between Tillsonburg, Norwich, Woodstock, Ingersoll, and other communities, offering connections to Woodstock Transit, the hospital, and the VIA Rail Station.

    In September, the City of Owen Sound, Grey County, Middlesex County, the town of Strathroy-Caradoc, and Prince Edward County all launched their own services, connecting rural communities and small towns to larger centres such as London, Guelph, and Belleville. In addition, Simcoe County expanded its Linx bus service to serve Alliston and Beeton, and other services, suspended during the early days of the pandemic, resumed operations. Also this year, Niagara and Durham Regions expanded their rural on-demand transit services.

    GOST minibus at Owen Sound Transit Terminal

    All these new services help to fill the gaps left behind by private coach companies; these have become especially vital as Greyhound Canada suspended all operations in Ontario and Quebec this year (after abandoning Western Canada in 2018), and Coach Canada (operating as Megabus) cut service on some of its routes.

    While these new intercommunity routes help to serve local needs, there is a wide variety of service provided in rural and small town Ontario. But without provincial coordination, it is nearly impossible to keep track of them all, never mind plan a trip.

    So I went ahead and mapped them all the best I could. Clicking on each route brings up a pop-up window containing further information, including a link to each agency’s website, where available.

    Link to interactive map

    (more…)

  • A patchwork of new intercity connections in Ontario

    IMG_6956-001.JPG
    RideNorfolk buses at Norfolk County Hall, Simcoe

    Over the last three years, I wrote about the gaps in intercity rail and coach services in Ontario, and how some companies were working to fill them.

    In Northern Ontario, Ontario Northland and Kasper Transportation worked to fill the void left by Greyhound’s departure from Western Canada, with both companies offering new links to towns such as Hearst and Fort Francis.

    Unfortunately, there have also been some setbacks. Wroute, a shared taxi service in the Kitchener-Guelph-Hamilton triangle, was operational for less than a year. Though GO Transit added new weekday trains between Guelph and Kitchener, none allow for Kitchener-bound commutes, and there has not been interest in serving those gaps identified by Wroute.

    Outside of Northern Ontario and the Golden Horseshoe, many cities and towns remain disconnected from nearby communities and larger centres. Though every city and town in Ontario had daily bus and/or rail service in the 1980s, many communities are now completely inaccessible for anyone without access to a car. Though GO Transit expanded to Peterborough, Brantford, Niagara, and Kitchener in the last fifteen years, they are extensions of GO’s radial network from Toronto rather than a true intercity network.

    St. Thomas, population 41,000, is the largest city in the province without any passenger links, despite being a short drive to London. Many other cities and towns — particularly in Midwestern and Eastern Ontario — find themselves in similar situations. A few other cities, such as Sarnia (which has just one train a day each way to London and Toronto), are grossly under-served.

    But thanks to municipal innovation and a new provincial grant program, this is finally changing. Though several municipalities addressed this problem early on, three new inter-municipal bus systems began operations in 2019, with many more launching this year.

    (more…)

  • Transit Summit in Guelph this Saturday, November 9

    4003585727_e8125d19a3_o.jpgCoach Canada bus to Hamilton, September 2009

    This Saturday, I will be joining fellow transportation advocates and experts in Downtown Guelph for the First Annual Transit Summit & Town Hall organized by Transit Action Alliance of Guelph (TAAG).  I’ll be speaking about the gaps in regional and intercity transit in Guelph and Southwestern Ontario.

    In the 1980s, there were direct buses from Guelph to Toronto, Brampton, Kitchener, Hamilton, Fergus and Elora, and Owen Sound. There were five VIA trains a day in each directions between Toronto, Guelph, Kitchener, and London. Though there are far more buses departing from Guelph than in the 1980s, they are mostly operated by GO Transit, all leading east towards Brampton and Mississauga. GO Transit rail service has improved, but it is still geared towards Toronto-bound commuters. Getting between Guelph and Hamilton by bus requires a transfer at Square One in Mississauga.

    I wrote about these gaps before on my own blog and for TVO. I will be speaking more about them — and possible solutions to the problem — on Saturday.

    1983
    2019

    Intercity bus links in Midwestern Ontario in 1983 and 2019.
    The 1983 map is an excerpt from Ontario Intercity Guide published by Ontario Ministry of Transportation; the 2019 is an edited version of the same image. 

    Other speakers at the Transit Summit include representatives from TTCRiders, TransportAction, and officials from the City of Guelph and Guelph Transit. The summit and town hall will be held at St. Andrew’s Presbyterian Church in Downtown Guelph on Saturday November 9 from 12:00 to 5:30 PM.

    You can register on TAAG’s website until Friday November 8.

  • The long way to Pembroke

    IMG_4409-001
    Layover at Barry’s Bay

    A few weeks ago, I went for another long-distance bus trip. I started my journey in Downtown Toronto, and continued on to Peterborough and Pembroke, before arriving in Ottawa late in the evening.  Apart from the Toronto-Peterborough leg aboard a packed, delayed bus, this was the most pleasant of all my long-distance bus trips.

    Greyhound’s Peterborough-Pembroke route only operates a few days a week, on Friday, Saturday, and Sunday. It is one of the last rural bus routes operated by Greyhound Canada as most remaining routes operate on highways between large urban centres. The bus follows Highways 28, 62, and 60, stopping at small towns such as Bancroft, Maynooth and Barry’s Bay. North of Lakefield, the route passes through the Canadian Shield, with its lakes, rocks, and trees.

    As I traveled on last Friday in September, the fall colours were almost at their peak in the Haliburton Highlands, making this an especially scenic ride. There was an informal fifteen-minute stop in Barry’s Bay, enough time to get a decent coffee and a snack.

    The view from Highway 28 near Bancroft, September 27

    At Bancroft, we passed by the old Central Ontario Railway Station. Passenger service ended in the 1950s, while the tracks were torn up in the 1980s. The station was preserved and is now a local museum. In front, a dozen citizens took part in a local climate strike that took place across Canada, part of the Global Week for Future. It was nice to see residents take part, even in small town Ontario.

    Climate strikers in Bancroft. The former railway station stands behind

    At Pembroke, I had several hours before the Ontario Northland bus departed for Ottawa. While Pembroke’s downtown core could use some TLC, it has great bones and a great collection of heritage buildings, including a late Victorian post office, its late Art Moderne replacement, the historic Renfrew County courthouse, solid commercial blocks, and a fascinating library.

    IMG_4455-001Downtown Pembroke

    IMG_4478-001.JPGIMG_4420-002.JPGPembroke’s post offices. The 1888 building, designed by Thomas Fuller, is now City Hall. The 1950s replacement, on the left, still houses Canada Post. 

    Pembroke’s public library is especially unique, as it looks like it could have been designed by Frank Lloyd Wright. Built in 1914, it was designed by Francis Conroy Sullivan, a Canadian-born architect who studied under Wright in Chicago before establishing his firm in Ottawa. Expansions and renovations have remained faithful to the Prairie Style architecture.

    IMG_4475-001Entrance to the Pembroke Public Library

    IMG_4472-001.JPGLibrary interior

    Though Pembroke was served by three different railways — the Canadian Pacific transcontinental mainline, a branch of the Canada Atlantic that operated between Montreal and Parry Sound, and the Canadian Northern — all tracks were removed by 2013, when Canadian National ripped up the Beachburg Subdivision. None of the station buildings survive, but the abandoned rights-of-way are still intact. At the west end of town, a long trestle now carries a snowmobile trail where the CN mainline once crossed the Indian River.

    IMG_4437-002Former CN trestle, Pembroke

    The removal of the CN and CP routes through the Ottawa Valley were especially unfortunate, as all through freight and passenger traffic across Canada must now pass through Greater Toronto. This was the result of cost-cutting and the loss of local rail customers, such as lumber and pulp industries. The Commonwealth Plywood plant in Pembroke still stands as a reminder of the industrial past of the Upper Ottawa Valley.

    IMG_4432-002
    Abandoned Commonwealth Plywood plant

    The last passenger train, VIA’s Canadian, called at Pembroke in 1990. But there are two daily bus trips in each direction between Ottawa and North Bay/Sudbury, one operated by Greyhound, the other by Ontario Northland. From Pembroke, I was able to take a Northland bus that left at 9:00 PM, arriving in Ottawa by 11:00 PM. This gave me plenty of time for dinner after a long walk around town.

    My trip to Pembroke made for a pleasant detour, giving me a chance to see another part of Ontario.

  • Trekking across Northern Ontario

    IMG_2761-001.JPGVIA RDC train about to depart Sudbury for White River

    Last month, I embarked on a journey from Toronto to Thunder Bay, a distance of over 1,300 kilometres. My journey took me nearly three days as I opted to travel by bus and rail, rather than by car or by air. Though I had to take three separate trips to accomplish it (an Ontario Northland bus, a VIA Rail RDC train, and a Kasper Transportation mini-bus), it was a very interesting trip.

    IMG_2768.JPGUnloading a canoe from the RDC on the Spanish River, northwest of Sudbury

    Once I arrived in Thunder Bay, I rented a car. Though I know Northeastern Ontario quite well, I had yet to visit Northwestern Ontario (a brief stop in Sioux Lookout on VIA’s Canadian notwithstanding). There are several beautiful provincial parks within a short drive of Thunder Bay, and the city itself has a few interesting sights. Highway 17 along the Lake Superior shoreline is probably Ontario’s most scenic drive.

    Travelling without a car has its challenges, especially as the traveler is at the mercy of sudden schedule changes, traffic delays, and other hiccups, but it is still possible to get across Northern Ontario even after Greyhound’s withdrawal from Western Canada and Northern Ontario last year.

    I wrote about my experience for TVO.

    KasperBusWhiteRiver.JPGKasper Transporation bus at White River – filling the gap left by Greyhound

  • How intercity bus service is failing Ontarians

    4003585727_e8125d19a3_o.jpg
    Coach Canada bus at the Guelph Terminal, three weeks before it abandoned the Guelph-Hamilton service in 2009

    The state of intercity bus travel in Ontario is bleak. While there are still many bus options if you’re travelling between large cities, since the 1980s, hundreds of weekly bus trips and dozens of routes have been cut in Ontario, leaving many small cities and towns with minimal or no intercity transportation options. St. Thomas, a city of 45,000 located a mere 25 kilometres south of London, once had daily buses going in every direction. Today, it has none. Although studies on the modernization of the province’s beleaguered, skeletal bus system got underway in 2016, bus travel remains an afterthought.

    I wrote more about the sorry state of the intercity bus network in Ontario for TVO, my first contribution to the network’s great digital presence.