Route 17 bus arriving at University of Waterloo Station
On Monday, April 10, 2023, GO Transit filled a big hole in Ontario’s intercity transportation web with Route 17, which connects three major urban centres, four universities, and two existing GO Transit rail corridors. On that day, I made my way to Waterloo and rode one of those first buses south towards Hamilton. Nearly a month later, I made a second trip, from Guelph and Downtown Hamilton, on May 5.
Sign post at University of Waterloo indicating the stops for Route 17
The bus originates at the new University of Waterloo bus terminal, located adjacent to the Ion LRT corridor and on the far east side of the university campus. It then stops in front of Wilfrid Laurier University, on Victoria Street North in Kitchener’s east end, at Guelph Central Station, University of Guelph, the park & ride lot in Aberfoyle, Aldershot Station, McMaster University, and Hamilton GO Centre.
Waterloo-bound Route 17 bus at Guelph Central Station, May 5, 2023
On the first day, the experience was more interesting than I expected, as the driver, new to the route, missed the turn from the Hanlon Expressway (Highway 6 through Guelph) towards Downtown Guelph. Luckily, dispatchers were able to guide the driver back on route after a short delay, so it only made for a roundabout tour of some of Guelph’s residential neighbourhoods, where GO Transit has certainly not gone before (and probably won’t, ever again).
On congested Highway 7 between Kitchener and Guelph
Sitting at the top of the front of a double decker bus (so far, I had my choice of seats as the route is still new and not too busy) gave me a view of the traffic congestion in the western Greater Golden Horseshoe. Highway 7 between Kitchener and Guelph is still a two-lane road, without even paved shoulders to make it a bit more cycling friendly. Though there are a few GO trains on the adjacent railway, the service is sporadic and only runs on weekdays. A new four-lane freeway has been planned for decades, with some preliminary work started, but a regular two-way, all-day train service, and more bus links to places like Cambridge, would be even more effective in meeting travel demands in the region.
Highway 6 south of Highway 401 is also very congested, and a new highway bypass is planned to divert traffic around a two-lane section through Morriston and Puslinch Station. Clearly, there’s a lot of travel demand between Kitchener-Waterloo, Guelph, and Hamilton, but transit options have always been severely limited.
Thankfully, Metrolinx is upgrading the western portion of the Kitchener Line, with a second platform under construction at Guelph Central Station, and work started on new passing sidings between Kitchener and Georgetown. But it will be several years at least before the upgrades allow for regular, two-way, daily passenger rail, so the bus will have to do.
At Aldershot Station
In my review of GO’s service changes earlier this month, I argued that Route 17 was trying to do too much with a single bus route. Riding the corridor from end-to-end (albeit on two separate occasions), I could not help but feel frustrated by the southern end of the route, where the GO bus goes east on Highway 403 to connect with Aldershot Station, then backtracks to get to McMaster University, then turns around to get to Downtown Hamilton. I understand that all three destinations are important trip generators (Aldershot allows passengers from Burlington, Oakville, and southern Mississauga to get to Guelph and Waterloo, McMaster University is a reliable trip generator, and Downtown Hamilton is a busy urban hub), but for someone to get between Hamilton and Guelph or Waterloo, it’s a long way out of their way.
I am hopeful that GO Transit uses the summer down time to see where passengers are going and coming from and make route adjustments or add express runs once classes resume in September.
Map of GO Transit Route 17
A note on Route 21
Last month, when previewing the new GO Transit changes, I discussed the changes to Route 21 (the Milton Corridor train-bus service), in which most buses were pulled from Union Station, instead diverted to three stations on the Lakeshore Line. Though at the time, I explained that the change made sense given severe traffic delays on the Gardiner Expressway and around the new GO Bus Terminal, it would mean a longer trip, and an unpopular transfer.
I underestimated the aggravation and anger transit riders had when the new schedules were put into service. The loss of direct GO bus service between Milton and Mississauga along Derry Road is also a new gap that should be re-filled.
I suggest three changes, though I acknowledge that the continued shortage of train crews and budget issues might make these more difficult:
Restore 15-minute rail service on the Lakeshore West corridor. This would at least ensure that transferring Route 21 customers aren’t stranded up to 30 minutes at Oakville, Clarkson, and Port Credit stations. Since GO Transit’s ridership has recovered faster off-peak versus peak periods, the extra capacity will be helpful.
Restore all-day, regular bus service on Derry Road between Milton and Meadowvale, perhaps extending to Bramalea Station and/or Highway 407 terminal. This would provide new connections, including the new weekend Kitchener Line trains.
Extend more buses between Square One and Kipling Terminal. Though the new Kipling Station bus terminal was a Metrolinx project, only Route 29 (Guelph-Square One-Kipling) uses it. It could then be an alternative to transferring to Union Station for some passengers.
GO Transit bus on the Gardiner Expressway. Route 21 will se major changes with the new schedules
On Saturday, April 8, GO Transit will introduce big changes to its rail and bus services. Brampton and Waterloo Region will see the biggest benefits, while a major gap in Ontario’s intercity bus network will finally get filled.
However, major construction work on the Barrie and Stouffville Lines will require the bustitution of most trains on those two corridors for at least a few months. Most buses serving the Milton Line will no longer operate to or from Union Station, but instead connect with the Lakeshore West Line. Finally, one of GO Transit’s oldest bus routes will finally disappear for good.
Though the scale of these service changes is truly impressive, there are some drawbacks that hopefully will be addressed in the near future.
As part of the April 2023 changes, GO Transit will finally introduce hourly weekend service on the Kitchener Line between Union Station and Mount Pleasant GO in northwest Brampton. Most Route 31 “train-bus” trips will be cancelled, while Route 33 (Guelph-Brampton-North York) takes over the Guelph via Highway 7 service completely.
With the exception of weekday counter-peak periods, early mornings, and late evenings (when Route 31 will still operate), Brampton finally has the all-way, two-way, every day train service it has been requesting for decades. Because of schedule constraints, and limited track space, weekend trains will not be stopping at Etobicoke North.
Route 30, the Bramalea-Kitchener-Waterloo bus, will also operate 7 days a week, with an easy transfer at Bramalea GO Station. This is the fastest and most frequent service between Toronto and Kitchener-Waterloo (private intercity bus service to Kitchener are limited, and they only stop at Sportsworld, near Highway 401), and should help build ridership for future train service expansion.
Unfortunately, there remains no quick GO bus service between Toronto, Brampton, and Guelph; passengers must still endure the Route 33 milk run on Highway 7 through Georgetown, Acton, and Rockwood. Weekend service on Route 48, the Guelph-Bramalea-Highway 407 route, timed to connect to Kitchener Line trains, could provide this useful link until track capacity is improved west of Bramalea and through Halton Region and Wellington County.
The introduction of GO Transit Route 17 between Kitchener-Waterloo, Guelph, and Hamilton is, in my view, even more significant than the new weekend train service on the Kitchener Line.
This new bus route is the first time a GO Transit service has gone against its 55-year-old business model of a Toronto-centric system, where all train services converge on Union Station, and all bus services supplement the train corridors or connect to a suburban Toronto terminal. This might even be the most significant GO Transit service change since the first Highway 407/York University bus service began in September 2000. The 407 Corridor, originally a single bus route connecting Oakville, Mississauga Square One, Bramalea, York University, and Markham, has expanded into a multi-branched 24-hour/7-day corridor that now extends to Oshawa, Guelph, and Hamilton.
Route 17, which will run hourly on weekdays, directly serves four university campuses (University of Waterloo, Wilfrid Laurier University, University of Guelph, and McMaster University), a record for any single bus route in Canada (only the TTC Yonge-University Subway serves as many university campuses in a one-seat ride). It also provides a direct Guelph-Kitchener-Waterloo link (which was only provided by infrequent Greyhound buses before 2020) and replaces former Coach Canada/Megabus routes abandoned prior to or during the COVID-19 pandemic.
Though Route 17 finally fills several gaps in the Greater Golden Horseshoe, it is, at best, a first good step.
For one thing, Route 17 is too slow to effectively serve as a great Kitchener-Waterloo/Hamilton connection. The travel time from University of Waterloo to Downtown Hamilton is between two hours and twenty minutes and two hours and thirty minutes. The typical driving time is about one hour. It is more competitive between Guelph and Hamilton, though the route diverts to Aldershot GO Station to connect with the GO Transit Lakeshore West corridor, adding 15-20 minutes of travel time over a direct McMaster/Downtown Toronto routing.
Finally, there is no weekend service offered at this point, and the new route misses Downtown Kitchener, diverting via the Conestoga Parkway, though a stop at Victoria and Frederick Streets east of downtown provides connections to several GRT bus routes. There is also a need for better connections between Cambridge and Guelph, something that GRT, Wellington County, and Guelph should work together to fix.
I am hopeful that the new hourly weekday service is attractive to students and commuters, and that ridership grows to a point that GO considers weekend service and either express runs, or a restructuring of the corridor to provide more direct services.
Route 21, the Milton GO bus corridor, provides Milton-Mississauga-Toronto service at all times except the weekday peak period direction, when GO operates seven trains between Milton and Union Station. Unfortunately, the busy Milton Corridor is Canadian Pacific’s mainline between Toronto and Chicago. Unlike CN (whose mainline is used by GO’s Kitchener Line between Bramalea and Georgetown), CP has been less amiable to GO service expansion outside the peak period window.
Because of passenger demand in central Mississauga, Route 21 has traditionally been one of GO Transit’s most complex routes, with ten distinct branches, with service to each station every 15-30 minutes at most times. With increasing traffic into and within Downtown Toronto, especially on summer weekends, Route 21 can be very slow and unreliable, with GO Transit forced to divert its buses on Route 21 and 31 away from its Union Station Bus Terminal to Port Credit GO.
Though weekend train service on the Kitchener Line solves the problem for Route 31, without access to CP’s tracks, Milton Line passengers must ride buses, which have to go somewhere.
The solution, then, was to permanently divert Milton Line buses to the Lakeshore West rail corridor. Route 21A will operate between Milton GO Station and Oakville GO Station, serving Sheridan College’s Oakville campus and the 407 Corridor at Trafalgar Road (allowing for new transfers from Milton to Hamilton/McMaster and Mississauga/Pearson Airport). Route 21B will run from Lisgar GO, serving Meadowvale GO, Streetsville GO, and Erin Mills Transitway Station before connecting to trains at Clarkson GO. Route 21C runs between Erindale GO, Square One, Cooksville GO, and Port Credit GO. Only during early mornings and late evenings will Route 21 serve Union Station, making all stops to and from Milton.
Dixie Station also loses its weekday Route 21 service. The station is not well connected with local transit nor is it in a walkable area, so it is completely dependent on drive-up traffic. That should be fine for commuters who can rely on the regular train schedules, and who don’t need to leave Toronto early or late, but it worth pointing out.
These changes simplify Route 21, and provide a reliable and predictable, albeit slower, connection to Downtown Toronto. They provide new connections to the busy Highway 407 bus corridor, and allow GO to divert buses and drivers to other services.
One thing GO can do to improve the utility of its realigned bus service is operate the new branches at all time periods to maximize ridership. For example, Route 21A, while providing new useful links between Milton, the Highway 407 corridor, and Sheridan College, does not run in the peak direction when the Milton Line trains are running, with no southbound buses from Milton to Oakville between 5:03 AM and 9:28 AM. A similar gap exists northbound in the late afternoon on weekdays.
Other changes
The Stouffville Line, which enjoys hourly train service seven days a week, goes down to just peak period rail service starting April 8. Work to double-track the corridor through Scarborough has been continuing, albeit slowly, so hopefully the suspension of off-peak trains will help speed up construction. Work to expand the Lakeshore East/Stouffville corridor through Toronto’s east end has also forced train service reductions between Toronto and Oshawa.
Route 81, one of the older bus routes in GO Transit’s network, will finally disappear. The bus route, connecting Whitby GO Station, Port Perry, and Beaverton, has seen low ridership, with alternative service provided by Durham Region Transit’s Route 905 to Port Perry and DRT’s rural on-demand service.
Finally, though they are not amongst the major upcoming changes, GO Transit’s services to Orangeville and Peterborough remain inadequate. Route 37, between Brampton and Orangeville, still does not operate on weekends, nor is there a morning northbound bus from Brampton. Ironically, there is better service leading north from Orangeville towards Shelburne, Dundalk, and Owen Sound operated by Grey County’s rural bus system.
Meanwhile, Route 88, which connects Oshawa GO Station with Peterborough and Trent University, was diverted several years ago to serve Bowmanville, replacing since-cancelled Route 90. Unfortunately, this results in a long, nearly two-hour bus ride between Oshawa and Trent University, or four hours between Toronto Union Station and Trent. The drive, with moderate traffic, is less than half that. Though Rider Express now operates a bus from Toronto to Ottawa via Peterborough, it only runs once a day, four days a week.
It would be great if GO Transit could speed up Route 88 to make it a viable and attractive option between Toronto, Durham Region, and Peterborough.
Finally
On the whole, I am pleasantly surprised by GO Transit’s April service changes. Weekend service on Route 30 and the new Route 17 between Hamilton, Guelph, and Kitchener-Waterloo close some major gaps in that part of the province. The Route 21 changes make a lot of sense and open up new connections, though many bus passengers will not be happy with the new forced transfer to get to or from Downtown Toronto. Though bustitutions on the Barrie and Stouffville Lines are not ideal, they will allow for important work to improve rail service on those two corridors. Finally, attention to bringing faster and fuller service on some bus routes – like 21A, 37, and 88 will help build a complete transit network across the Greater Golden Horseshoe.
But in January 2023, I returned to Bramalea GO Station and came away feeling satisfied. Metrolinx has finally built a Bramalea GO Station that works. Now it is time to use the rebuilt station to its full potential.
On Tuesday, October 4, Metrolinx announced a new name for Oshawa GO Station, the eastern terminus of its busy Lakeshore Corridor. In a ten-year agreement with Durham College, a publicly funded post-secondary institution, the station will now be known as “Durham College Oshawa GO.” This was announced on Metrolinx’s Twitter account, Durham College’s social media, and on the GO Transit Lakeshore East Twitter account, which usually advises passengers of train delays and cancellations.
📢 Oshawa GO is now Durham College Oshawa GO!
Customers will start see the new name on the station building itself and on assets throughout our system. pic.twitter.com/dAAvCjOz2e
GO Transit Lakeshore East Train tweet on October 4“Allow us to reintroduce ourselves” – promotional poster at Oshawa Station proclaiming the new “Durham College Oshawa GO” name
Metrolinx, the regional transit agency that operates GO Transit, claims that “the partnership allows us to better serve Durham Region and the GTHA” in its communications, including an informational poster in front of the station building.
The news did not go over well with GO Transit customers and transit users across the Greater Toronto Area; Metrolinx later deleted its tweet after it was “ratioed” — meaning that negative comments and quote-tweets outnumbered the number of positive responses by a large margin. It is easy to understand why the station renaming was not popular.
Firstly, though “Oshawa” remains in the station name, Durham College comes first with the new moniker. Schedules, signs, and maps will be updated to reflect the new name, while announcements by on-board staff and digital schedule information already reflect the new name. VIA Rail, which shares the station with GO Transit, is not a party to the agreement, and will likely continue referring to the station as “Oshawa.”
Specific details of the agreement, such as how much Durham College is paying for the branding agreement, remain confidential.
On GO Transit schedule boards, Oshawa Station now appears as “DC Oshawa GO”
The new policy of naming rights agreements goes against years of Metrolinx policy for naming stations. When planning the Eglinton-Crosstown LRT, it developed five standards for naming stations and stops:
1. Simple. Simple names are easier to remember
2. Logical. Logical names provide a mental link when trip planning: they should be relevant to the area they reside
3. Durable. Names should be relevant as long as the station exists
4. Self-Locating. Names should allow users to mentally locate themselves within the region
5. Unique. A unique name is one that cannot be confused with any other.
“Durham College Oshawa GO” violates most of the above principles. The name is now a mouthful, much like “Vaughan Metropolitan Centre” (another controversial station name that the TTC objected to, but was overruled due to political considerations), and is no longer simple. The agreement only lasts ten years, so it is not durable. As I will explain further, the name is also neither logical, self-locating, nor unique.
Durham College has three campuses. Its main campus is located in the north end of Oshawa, on a site shared with Ontario Tech University. GO Transit has a bus stop there called “Ontario Tech/Durham College” that is served by GO Transit Route 56 on weekdays, and Route 52 on weekends and holidays. The main Oshawa campus is a two hour walk from the GO station, a 25-35 minute GO bus ride, or a 20 minute drive from the station. This was the main reason why transit users were ridiculing the new station name on Twitter.
Durham College’s Whitby Campus is much closer to Oshawa GO Station, in fact, it is less than 500 metres from the Oshawa GO Station parking lot as the crow flies. Oshawa Station is actually right on the border of Oshawa and Whitby, with the “Welcome to Oshawa” signs next to the main GO Transit parking lot. The overflow lot for Oshawa GO is actually in the Town of Whitby.
The “Oshawa: Prepare To Be Amazed” sign marking the city limit sits next to the GO Station parking lot.
However, the Whitby campus is even harder to get to from Oshawa GO than the main Oshawa campus because it is separated by Highway 401. It is a 41 minute walk between the station and the Whitby college campus along Victoria Street (which has no sidewalks along most of its length), Thickson Road, Stellar Drive, and Champlain Avenue, though a footbridge over the highway would reduce the walking time to a more comfortable 15 minutes.
Google Maps directions from Oshawa Station to Durham College Whitby CampusLooking northwest from the Oshawa GO parking lot towards Durham College Whitby Campus, the large grey building above and to the right of the green Thickson Road exit signLooking east on Champlain Boulevard in front of the Whitby campus across Highway 401 towards Oshawa GO Station, which is marked by the tall digital billboard towering over the roadway
The irony is that both major Durham College campuses are better reached from Whitby Station than the newly named “Durham College Oshawa GO.” There are no direct buses to the Whitby Campus from Oshawa Station, but Durham Region Transit (DRT) Route 917 provides regular service from Whitby Station. Furthermore, DRT operates more frequent service on Route 905 between Whitby Station and the Oshawa Campus than GO Transit does from Oshawa Station. Google Transit itself recommends transferring at Whitby to DRT, rather than at Oshawa, because the connections are more convenient. GO Route 56 operates only every hour on weekdays, and Route 52 runs every two hours on weekends and holidays. Meanwhile Route 905 stops in front of the Oshawa campus every 15-30 minutes, 7 days a week.
The connection at Oshawa Station to Durham College’s main Oshawa Campus makes sense only when transferring from a VIA Train, or from GO Transit Route 88 from Peterborough and Clarington.
Excerpt from Durham Region Transit system map, with Oshawa and Whitby stations and both Durham College campus locations highlighted
Therefore, at this point, renaming Oshawa Station to “Durham College Oshawa GO” makes no sense. The new name violates basic wayfinding standards, while Durham College itself is better accessed from a different GO Station. Perhaps Durham College could operate a shuttle service to its campuses from the station, making the co-branding a more plausible.
Though I am critical of the process, I am sympathetic to Metrolinx’s position. I do not believe they were supportive of the province’s decision to rename a major LRT project for a political ally and paid advisor to Doug Ford’s Progressive Conservatives. I strongly believe there are many within the organization who are not happy about the station renaming agreements either. They must work with a very “hands on” government that is eager to promote new transit projects and benefit their supporters.
GO Transit buses stuck in Downtown Toronto gridlock in July, 2022
While travelling through the Northeastern United States this spring and summer, I found myself feeling lucky to be living in Toronto. Though the New York City Subway and the PATH trains between New Jersey and Manhattan were operating pretty much as I remember them, in other big cities, the mass transit systems were in rough shape. In Washington, underfunding and incompetence led to the long-term withdrawal of over half of its Metro cars. During our visit in April, we were treated to long waits and crowded trains, though at least the system was clean. When we visited Philadelphia in late June, it was clear that the Southeastern Pennsylvania Transit Authority (SEPTA) had given up: poor communications, lengthy waits, unsafe subway stations, and general apathy among staff and passengers made my spouse and I resort to driving on our last day there.
In Toronto, at least, the subway was still running frequently (with only minor service cuts due to the pandemic), the buses and streetcars as (un)reliable as ever, and despite more anti-social behaviour on some of its surface routes, I almost never felt afraid for my well-being when riding the Rocket, compared to my experience in Philly. GO Transit responded to the pandemic very well. Though it was forced to suspend many of its train and bus trips due to a sudden plunge in ridership, it maintained a basic service level on nearly all of its routes, slowly restoring certain services in 2021 as ridership slowly rebounded. Some corridors, like the Kitchener Line, had more service in the early Fall of 2021 than it did prior to the pandemic. As Metrolinx continued planning and construction of major transit projects like GO Expansion, the Ontario Line, and several LRT corridors, the future looked bright. In Spring 2022, GO Transit introduced a special weekend day pass for $10 per day or $15 per weekend, to help grow ridership.
Unfortunately by late June 2022, GO began to fall apart.
Looking east on the CN mainline from Merritt Street in St. Catharines towards the Welland Canal
The case for reviving Merritton Station
On the morning of Saturday, July 9, a GO Transit train filled with hundreds of passengers heading from Toronto to Niagara Falls, was stuck at St. Catharines when a lift bridge over the Welland Canal was unable to lower the deck to allow trains to pass.
After over an hour of holding at the St. Catharines VIA Station, GO Transit was forced to send the train back to Toronto. In an advisory on Twitter, GO informed customers that they “will need to make their own accommodations” for getting between St. Catharines and Niagara Falls, and would not be sending any shuttle buses.
Until further notice, due to a problem with the Seaway Bridge not coming down, all Niagara Falls train trips must start and finish at St. Catharines GO (VIA station). Any customers looking to make their way to or from Niagara Falls GO, will need to make their own accommodations. pic.twitter.com/E2UmphCy1E
— Lakeshore West Train (@GOtransitLW) July 9, 2022
Needless to say, this left many families disappointed. With GO Transit understandably unable to muster enough buses on a summer weekend to quickly transfer 1500 passengers (which would require at least 25 coaches), the decision not to provide alternate transportation is understandable, if unfortunate.
The summer weekend Toronto-Niagara train service is incredibly popular, especially the Saturday and Sunday morning departures from Union Station, and the evening return trip. Specially-outfitted bicycle coaches allow for dozens of bicycles to be transported by train; Niagara Region is an excellent cycling destination.
Recent fare innovations, including the $10 weekend day pass and a special GO Transit-Niagara Parks package have only contributed to the route’s success. As GO Transit is able to carry 1500 passengers on each train between Toronto and Niagara, it is invaluable not only for supporting the local tourism industry, it provides an alternative to driving on the congested Queen Elizabeth Way.
Unfortunately, the CN Grimsby Subdivision, which runs between Hamilton and Niagara Falls, is hardly ideal for frequent commuter and excursion service. Trains crawl through Hamilton, and much of the line is single-tracked, limiting capacity. Furthermore, trains to and from Niagara must back in to Hamilton’s West Harbour GO Station, which still does not have a direct connecting track to the east.
But the Welland Canal lift bridge is the greatest barrier for providing frequent and reliable rail service to Niagara Falls. During the Great Lakes shipping season, train traffic must yield to the busy St. Lawrence Seaway. Constructing a bridge or a tunnel is difficult and costly as railways are limited to typically no more than a 2% grade, and the freighters require a high clearance (as evident with the nearby QEW Garden City Skyway). Constructing a tunnel is also difficult, as the railway begins climbing the Niagara Escarpment just east of the canal, and would need to climb an even longer distance from canal. (A railway tunnel south of Welland has no such constraints as it is well above the escarpment.)
Looking east towards the Welland Canal lift bridge from Glendale Avenue. The disused CN Thorold Spur disappears into the weeds at right.
As a short-to-medium term measure, Metrolinx should look at constructing a new station at Merritton, located southeast of Downtown St. Catharines and approximately three kilometres east of St. Catharines Station. Until 1961, Merritton was an independent town, an industrial centre served by both the Grand Trunk/CN and the electric Niagara, St. Catharines and Toronto Railway. With amalgamation with St. Catharines, the closure of the passenger railway stations, and the loss of the historic paper and textile mills, Merritt Street has seen better days.
Merritt Street, just south of the CN Railway. The stone building at right is the former town hall.
Merritton’s CN Station was located on the east side of Merritt Street. Passenger service ended by the 1960s, and industrial switching activity between the former NS&T and CN’s Thorold spur line declined, so the building was eventually abandoned. It burned down in 1994, and there is little trace of its existence.
Unlike the active VIA station on the west side of St. Catharines, Merritton is quite close to the Welland Canal and the Niagara Circle Route. Merritt Trail, which follows the original Welland Canal route, is within a short walk from Merritton. It is also much easier for buses arriving from Niagara-On-The-Lake, Thorold, and Niagara Falls to access a station site at Merritton than the awkwardly-located St. Catharines Station, with four to five minutes saved, especially if there were direct access from Glendale Avenue.
St. Catharines VIA/GO Station, off of St. Paul Street West. Awkwardly located for bus access, the station platform is a 25 minute walk to Downtown St. Catharines.
Not too far from Merritton is St. Catharines Museum and Lock 3 Centre, which tells the history of the region and the Welland Canal; a platform provides excellent views of passing ships. Niagara College and the Outlet Collection are also close by, via Glendale Avenue. Whenever there’s a delay or failure at the lift bridge, there are more options at Merritton, especially if a proper bus transfer point is constructed.
Ideally, a grade-separated Welland Canal crossing would become an integral part of a frequent Toronto-Hamilton-Niagara-Bufffalo rail service. In the meantime, a stop at Merritton for GO commuter and excursion trains would provide new transit and cycling connections, while serving passengers in eastern St. Catharines, Niagara-on-the-Lake, and Thorold.
St. Catharines: where the Bruce Trail is at its least Bruce Trail-ish
I travelled to St. Catharines on a lovely July Friday, taking GO Transit’s Route 18K bus from Aldershot Station through Hamilton, along the QEW, and to Brock University in St. Catharines. The university campus is at the top of the Niagara Escarpment, boasting direct connections with the Bruce Trail.
Statue of General Brock at the main university entrance
The walk eastwards towards Merritton from Brock University started out promising. The thick tree cover provided welcome shade, and apart from a rather dangerous crossing of Glenridge Avenue, felt little different than anywhere else on the southern part of the famous trail.
A promising startBeing watched by a young red-tailed hawk
At Tremont Drive, the trail suddenly enters a subdivision, with only the tell-tale white blazers to assure hikers that yes, in fact, this is part of the Bruce Trail.
Bruce Trail blazers are the only hint that this is part of Ontario’s greatest hiking trail
The trail continues to busy Glendale Avenue, and crosses Highway 406 at the interchange. At each traffic light, pedestrians are required to press the “beg button” to get a walk signal, even if one is crossing in the same direction as the through traffic. In most other places, the walk signal comes on automatically in conjunction with the dominant traffic flow.
Though the Bruce Trail also passes through Hamilton, a city nearly four times the size of St. Catharines, the trail there manages to remain separated from traffic and even from the city as a whole, much like Toronto’s ravine park systems.
Glendale Avenue at Highway 406: the lowpoint of the 900 kilometres of Bruce Trail
A partially hidden stairway on Dupont Street leads to the site of the lost CP West Toronto Station
Since 1853, the year that the Ontario, Simcoe & Huron Railway first laid track at the city’s waterfront, Toronto has been criss-crossed by rail corridors. With the exception of the Ontario & Quebec Railway (a subsidiary of Canadian Pacific), every rail line built converged on Toronto’s downtown waterfront, and radiated out across the province, with connections to neighbouring provinces and states. Though Toronto’s first Union Station was built in 1858 by the Grand Trunk Railway (which also hosted two competing railways that the GTR later acquired), there was still a need for smaller stations outside the downtown core.
Outlying stations within the city limits, such as East Toronto (Danforth), Riverdale, and Don Stations in the east, Parkdale, West Toronto, Davenport, and Sunnyside Stations in the west, were particularly important prior to modern dispatch and signalling systems. Station agents at stops outside the city centre were useful to commuters, while the station agent would deliver important messages to train crews entering the congested downtown railyards and passenger facilities. Mail could be collected, delivered, and processed for local residents and businesses. Passengers could purchase tickets without needing to go all the way downtown.
In the early 1900s, Canadian Pacific — tired of delays with constructing a new third Union Station — built a grand station where its original Ontario & Quebec mainline crossed Yonge Street. Though the station was popular with the area’s affluent residents, CP closed the station during the Depression. (Today, it’s a magnificent LCBO flagship store.)
Outside the old City of Toronto, there were staffed passenger stations at Long Branch, Mimico, Scarborough Junction, Port Union, Agincourt, Leaside, Downsview, Weston, and Islington.
By the end of the 1960s, many of these stations were closed. In southern Ontario, mail was being sent by truck instead of rail, sorted in large processing facilities. The loss of the mail contracts spelled the end of many rural passenger rail services. Modern centralized traffic control and wireless communication systems did away for the need for station staff to relay messages and orders to passing trains. Though there were still dozens of passenger trains arriving and departing Union Station, these trains, mostly on the Montreal-Windsor corridor, made fewer stops. In 1967, GO Transit replaced the remaining all-stops commuter service on CN’s line between Hamilton and Toronto; it eventually replaced most of CN’s stations on what are now the Lakeshore, Kitchener, and Stouffville Lines with new station stops or built new facilities at old station sites that better served suburban park-and-ride commuters. GO also added new stations such as Guildwood, Bloor, and Old Cummer.
Within the City of Toronto, there are only four passenger railway station buildings preserved: Union Station, CP North Toronto Station, Mimico Station, and Don Station. Mimico and Don Stations were moved off-site, while only Union Station remains in continuous passenger service. Other stations burned down, were demolished, or were simply left to rot. In a few places, though, old staircases provide clues to these long-lost stations.
Don Station
Don Station was built by CP in 1896 to serve its new branch to Union Station from the Ontario & Quebec mainline at Leaside. Located at Queen Street at the Don River, it was an important waystation for train crews to receive orders before arriving at Union Station or before departing northeastward on the long trestle towards Leaside and Montreal. When Canadian Northern built its mainline through the Don Valley in 1906, it shared the approach tracks with CP and also used Don Station.
Originally, the CP and CNoR tracks crossed Queen Street at grade. After a catastrophic streetcar-train crash further east on Queen Street, the City of Toronto pushed to grade-separate all major road crossings. In 1911, a higher-level bridge was built that spanned the Don River and the railway tracks. Today, it also spans the Don Valley Parkway.
The station closed in 1967 when the Toronto-Peterborough-Havelock train stopped serving Don, and the station building was moved to Todmorden Mills in 1969. In 2008, the station was moved again, to Roundhouse Park. It now hosts passenger trains again; albeit a miniature train operated by the Toronto Railway Museum.
The original wooden stairway from Queen Street that connected to Don Station was removed by the early 1960s and replaced by a metal staircase. The metal structure has since been refurbished and now connects Queen Street with the Lower Don Trail.
Stairway from the Lower Don Trail to Queen Street EastDon Station in 1910, before the higher-level Queen Street bridge was constructed –City of Toronto Archives Fonds 1231, Item 73
Parkdale CN Station
Sealed portal to CN Parkdale Station
Until 1960, every train on the Toronto-Kitchener-London route made a stop at Parkdale, near the corner of Queen and Bathurst Streets. The Queen Street Subway, completed in 1898, was one of the first road-rail grade separations in the city. The underpass allowed streetcars and traffic to avoid the multiple Grand Trunk and Canadian Pacific mainline and service tracks that crossed Queen Street. Both Grand Trunk (later CN) and CP had stations at Parkdale, though the wooden GTR/CN station was located between the tracks and had to be accessed by a stairway from the south side of the Queen Street underpass.
A bricked up archway betrays the old passage to the now-demolished station.
The new Queen Street Subway, 1898. Parkdale CN Station is to the left of this image, but the stairway down to street level is clearly visible. –City of Toronto Archives Fonds 200, Series 376, File 2, Item 1Old streetcars headed to Haileybury, Ontario pass by the CN Parkdale Station on October 14, 1922. The streetcars, which were slated for scrapping, where being sent north to provide shelter after a disastrous forest fire. – City of Toronto Archives Fonds 16, Series 71, Item 1601
West Toronto CP Station
Both CN and CP had stations at West Toronto. The Grand Trunk (later CN) station was located on Old Weston Road near Davenport Road. The CN station closed in the early 1980s and was demolished in 1999 after being left abandoned to the elements and vandals.
The CP station was located to the south, on Old Weston Road just north of Dupont and Dundas Streets. As the town of West Toronto (originally known as Toronto Junction) built up around the junction between CP’s Ontario & Quebec, Credit Valley, and Toronto, Grey and Bruce Railways, the CP station was the pride of the community. The last station on the site, completed in 1911, was a large building in the Tudor style, with a long canopy. The last train to serve West Toronto, CP’s Canadian, departed in 1978, and CP controversially demolished the station under cover of darkness in 1982.
CP West Toronto Station, 1923 – City of Toronto Archives, Fonds 1231, Item 1092CP West Toronto Station just prior to demolition in 1982 – City of Toronto Archives, Series 1464, File 597, Item 23
At the south end of the station platform, a stairway led down to the north side of Dupont Street. Though it is fenced off, the stairway is still very much visible just west of the railway underpass. The concrete retaining wall has been brightened up by local graffiti artists.
Fenced-off stairway from the north side of Dupont Street, just east of Dundas Street, leads to the site of the now-demolished CP West Toronto Station
St. Clair Avenue Station
CN St. Clair Avenue Station just prior to its final closure, c. 1983 – City of Toronto Archives, Series 1465, File 597, Item 30
St. Clair Avenue Station was completed in 1931, as part of a grade separation project that finally allowed through streetcar service on St. Clair West. The small brick structure replaced an older station at Davenport Road, which was soon demolished.
St. Clair Avenue served CN trains between Toronto, Northern Ontario, and Western Canada, though passenger services declined through the 1960s and 1970s. When GO Transit took over the local Barrie train from VIA, it cut the stop at St. Clair Avenue. The station was closed for good when VIA’s Canadian was rerouted from the CN Newmarket Subdivision in 1985. Like other disused passenger stations, the building suffered from neglect, vandalism, and arson, before being demolished by CN in 1999.
The remains of the station platform are still visible from the east side of GO trains on the north side of St. Clair, especially in winter and early spring. From St. Clair Avenue itself, a stairway, partially hidden by greenery, leads up to the old station site.
Abandoned stairway north from St. Clair Avenue West, near Caledonia Road, leads to the site of the CN St. Clair Avenue Station
Exhibition Station
New Grand Trunk Railway Exhibition Station, 1912. City of Toronto Archives, Fonds 1231, Item 1584
In 1912, the Grand Trunk Railway opened a new station that was intended to see train service for only a few weeks a year. Exhibition Station, constructed at the foot of Dufferin Street, was an anomaly. It had no full-time station agent, but it featured wide platforms and staircases leading up to Exhibition Place’s Dufferin Gates. Special trains during the Canadian National Exhibition would quickly load and offload fairgoers. As CP, through its part-ownership of the Toronto, Hamilton & Buffalo Railway, had running rights on the GTR/CN tracks between Union Station and Hamilton, it too, could send trains direct to the CNE.
Exhibition Station remained in use until the early years of GO Transit, when it built a new station farther east in the early 1970s. Upgraded since then, the current Exhibition Station will become a multimodal hub with the construction of the Ontario Line. Meanwhile, the old stairways and platforms remain, though fenced off.
Stairway down to the westbound platform at the old CN Exhibition Station at Dufferin Street
Agincourt CP Station
North side stairway at Brimley Avenue. Note the sign reading “Agincourt” on the underpass structure.
Both CN and CP had stations called Agincourt in North Scarborough, but neither of the historic station buildings remain. The CN station, now the location of Agincourt GO Station, was on Sheppard Avenue East near Kennedy Road, at the centre of the rural settlement. The CP station, originally built in 1884 for its Ontario & Quebec subsidiary, was farther east, located between Sheppard Avenue and Brimley Road. Though the CN station (built in 1871 for the Toronto & Nipissing Railway) was demolished in 1982, the station site remains in active use. Little remains of the CP station.
On the west side of a wide underpass on Brimley north of Sheppard, two fenced-off stairways lead to the north and south side of the CP tracks. In 1960, CP constructed a new freight classification yard in northern Scarborough; as part of that project, it built new underpasses at Sheppard, Brimley, and McCowan Road, and a large overpass for Markham Road. CP replaced the 1884 station with a smaller station building to serve its remaining passenger trains between Toronto, Peterborough, and Havelock. The station building was on the south side of the tracks, with a driveway leading off Sheppard Avenue to the station and a small parking lot, but CP built the stairways on Brimley for walk-up traffic and to provide a safe passage under the tracks between platforms.
Though the rail diesel coach service survived until the 1990 VIA Rail cuts, the station building was demolished in the late 1970s.
On Saturday, my spouse and I decided to take advantage of the GO Transit weekend day pass and take the train to Hamilton for a short excursion. We did some shopping on James Street North in Downtown Hamilton and on Ottawa Street in the city’s east end, where there’s a great cluster of fabric, decor, and antique shops, as well as cafes and restaurants.
The new weekend passes, which cost $10 for one day and $15 for two days, have been a major contributor to GO Transit’s ridership recovery. Though weekend ridership has recovered to 90 percent of pre-pandemic levels (despite lower service levels on many routes), weekday ridership is only half of what it was in 2019.
On our return trip to Toronto, we decided to take the Route 16 express bus, departing from Hamilton GO Centre at 3:30. As the train between Union and Hamilton’s West Harbour Stations runs only every hour, it seemed that the express bus to Union Station would be the fastest and most convenient option. How wrong we were.
A line of GO buses attempting to turn left from Lake Shore Boulevard to Yonge Street
As we were among the first to board the double-decker bus, we had front row seats to Toronto’s Carmageddon.
Despite it being a beautiful afternoon on the long weekend, the ride on Highway 403, the Queen Elizabeth Way, and the Gardiner Expressway was uneventful, with only a few spots where traffic moved slowly. Until the bus got off the York-Bay-Yonge ramp, we were making decent time. That is when we were confronted with a long line of cars and trucks, all trying to turn north on York, Bay, and Yonge Streets.
The new Union Station Bus Terminal, located on the north side of the westbound Lake Shore Boulevard lanes, requires buses coming from the west to turn left on to Yonge Street from eastbound Lake Shore, and then turn left again onto westbound Lakeshore before turning right into the terminal itself.
After finally turning north from eastbound Lake Shore Boulevard, private vehicles, a Rider Express bus, and GO Transit buses attempt to turn left onto a gridlocked westbound Lake Shore Boulevard
But with construction obstructing two westbound lanes of Lake Shore at Bay Street, drivers leaving the first of two Blue Jays games that afternoon (a rare doubleheader hosting the Tampa Bay Rays), and other drivers arriving for the evening Jays game, an Eric Church concert at Scotiabank Arena, along with the usual weekend traffic, traffic could not move, creating literal gridlock. Police or traffic wardens that could monitor and manage the gridlock were nowhere to be seen.
Motorists jam the intersection of Lake Shore Boulevard West and Yonge StreetOne driver expresses his frustration with the traffic
At 5:50, 2 hours and 20 minutes after the bus departed Hamilton GO Centre, we were let out on the curb outside the terminal entrance. In response to the backlog of buses attempting to enter and exit the Union Station terminal, GO cut back the Route 16, meeting the half-hourly Lakeshore West train service at Aldershot Station (one stop short of West Harbour). Several Route 16, 21, and 31 trips were cancelled due to the traffic in the downtown core, requiring some customers in places like Milton and Georgetown to wait an entire hour for the next bus.
After similar gridlock conditions on Sunday, July 3, Route 21 (Milton Corridor) and Route 31 (Kitchener Corridor) buses were rerouted to Port Credit GO, requiring a transfer to trains there.
Route 21 and 31 GO buses will begin and end at Port Credit GO due to heavy traffic into Toronto. Regular LSW train service will run between Port Credit and Union. Click https://t.co/QEMf9GRLsf for more into.
The new terminal’s location is excellent for consolidating all intercity bus and rail services and is much safer than the old Union Station Terminal or the dilapidated Metro Toronto Coach Terminal at Bay and Dundas Streets. Direct, indoor connections can be made with the subway, several hotels, Scotiabank Arena, and to the vast PATH system of underground walkways. Its major failure, however, is the lack of dedicated bus lanes to speed highway coaches in and out of the facility.
On Lake Shore Boulevard. The bus entrance to the Union Station terminal is at right
There is an exceptionally wide sidewalk on the north side of Lake Shore approaching the bus entrance to the terminal, and an extremely short bus lane in front of the terminal’s entrance and exit. It is no wonder why some private coach operators, such as FlixBus and Onex, opt for on-street stops, rather than the terminal used by GO, Megabus, Rider Express, TOK, and Ontario Northland.
Toronto’s shortest and least-effective bus lane, in front of the Union Station Bus Terminal. Note the sign reading “be patient – drive with care” above.
A dedicated bus lane for the entire distance between Yonge and Bay Streets would undoubtedly improve operations. A dedicated left turn lane from Yonge to westbound Lakeshore would also allow easier access to the terminal from the west, where the majority of GO and intercity coach buses arrive from. Similar dedicated left turn lanes at Queen Street and Central Park Drive in Brampton allow Brampton Transit buses to quickly enter and exit the Bramalea Terminal. Better traffic management, including police enforcement, would help ensure a clear path for transit and coach buses.
The gridlock continued west of Bay Street, as motorists lined up to get to the Gardiner Expressway or go west on Lake Shore Boulevard
GO Transit’s reaction, to reroute buses to the already-crowded Lakeshore West Train, is not a sustainable solution, though it is the only effective tool it has at the moment. Though Route 16 passengers are not taken far out of their way with a transfer at Aldershot GO, the detour is more onerous for some Route 21 and all Route 31 passengers forced to backtrack to Port Credit GO for a forced transfer there.
Stouffville and Barrie Corridor passengers were spared the hassles with the return of weekend train service earlier this year. Unfortunately, Canadian Pacific’s control of almost the entirety of the Milton Corridor precludes midday, evening, and weekend train service, but there’s an opportunity to finally bring limited weekend train service to the Kitchener Corridor. GO Transit already offers an hourly midday and evening weekday train service to Mount Pleasant Station in Brampton, despite CN’s control of the corridor west of Bramalea Station.
Track improvements completed nearly 20 years ago (an additional track between Bramalea and Mount Pleasant and a second platform at Brampton GO Station) provides the capacity for hourly GO trains and CN’s freight operations. Weekend Route 30 bus service between Kitchener and Bramalea can provide a reasonable and reliable bus link until corridor improvements, such as new passing tracks, are completed between Georgetown and Kitchener.
As I was sitting in traffic for an hour, I found myself aggravated once again by Blue Jays CEO Mark Shapiro lobbying the city to end the Sunday closure of Lake Shore Boulevard West to allow for the city’s (much-diminished) Active TO program. In a letter addressed to Mayor John Tory, General Manager of Transportation Services Barbara Gray, and the city clerk, Shapiro argued that “removing one of the only ways into and out of the downtown core would be extremely challenging to our fans” claiming that “on the days when Active TO has been in effect on Lake Shore, our local fans have experienced significant transit delays because traffic is grinded to a halt on all downtown routes.” (It is worth noting that the Toronto Blue Jays baseball club is a wholly-owned subsidiary of Rogers Communications. The mayor of Toronto, a former Rogers executive, remains involved with the Rogers family trust.)
The Lake Shore closure allowed cyclists and runners to bypass the overcrowded Martin Goodman Trail along Toronto’s Western Beaches, on a section of roadway paralleled by GO Transit’s Lakeshore Corridor. The traffic congestion last weekend was completely unrelated to ActiveTO (which is now suspended on Lake Shore Boulevard, partly due to Shaprio’s lobbying) and transit riders, who make up a large percentage of the Blue Jays’ fanbase, were left in the mess that motorists made.
Flixbus is one of many intercity coach operators in Ontario right now
With university and college campuses reopening for in-class instruction, white-collar workers slowly returning to the office, and pandemic restrictions receding, there are more intercity transport options in Ontario than at any time prior to March 2020.
New operators, including Germany’s Flixbus, have arrived in Ontario (with routes between Toronto, Guelph/Kitchener, Niagara, and Ottawa), while Greyhound, which pulled out of Canada two years ago, restarted cross-border runs from Toronto, Montreal, and Vancouver. In Southern Ontario, intercommunity bus and van operations continued through the pandemic, with notable service improvements in Simcoe and Grey Counties, new routes in Eastern Ontario, as well as the expansion of “on-demand” services in rural communities and smaller urban centres, including parts of Niagara Region, as the regional government there slowly assumes responsibility for all municipal transit services.
Despite these advances, there are still many gaps in Ontario that need to be filled. The deregulation of Ontario’s motor coach industry has opened the highways up to more operators, but they are all chasing the same customers, rather than attracting new riders.
For getting between Toronto and Ottawa, passengers have a plethora of choices. They may fly — the fastest, but most expensive option — on Air Canada, WestJet or Porter. They may choose VIA Rail, which is comfortable, but slower. Or they may choose to book a ticket on a Megabus, Rider Express, or Flixbus coach, the slowest, cheapest, and least frequent option. (As of May 2022, only Megabus will begin operating daily buses between Toronto and Ottawa.)
Between London and Toronto, passengers can choose between a four-hour GO Transit train ride that departs at 5:33 AM, one of several daily VIA trains (approximately 2 hours), one of three daily Onex buses (2 hours, 35 minutes) or one of three daily non-stop Megabus trips (2 hours, 10 minutes).
Not all bus operators serve the same locations, either, creating new disconnections. In Toronto, GO Transit, Megabus, Rider Express TOK Coach, and Greyhound USA use the new Union Station Bus Terminal, which is directly connected to VIA and GO trains at Union Station and the TTC subway and streetcar system.
Flixbus stops at a curbside layby on York Street south of the Gardiner Expressway
To save on terminal fees, Onex stops beside the Royal York Hotel on York Street, across the street from Union Station, sharing the layby with the Toronto Island Airport shuttle. Flixbus uses a different coach bus layby on York Street south of the Gardiner Expressway, in the Harbourfront area. Neither curbside stop is marked for either company. Though Ontario Northland still sends some buses downtown to Union Station, some of its buses to and from Sudbury and North Bay now terminate at the Yorkdale Bus Terminal in North York.
The layby next to Royal York Hotel serves the Toronto Island Airport shuttle (which has a sign) and Onex bus (which has no bus stop sign)
In Ottawa, Ontario Northland and Orleans Express use the VIA Rail station (which is on the O-Train LRT system), while Megabus terminates at the St. Laurent O-Train station. Autobus Maheux and Flixbus use curbside stops in Downtown Ottawa. The London-Toronto Megabus route bypasses Downtown London on its route from Western University, while Onex Bus and VIA Rail stop right downtown, along with Strathroy-Caradoc’s intercommunity route.
Another issue is that apart from the Toronto-Kitchener-London, Toronto-Niagara, Toronto-Kingston-Ottawa, Toronto-Kingston-Montreal and Ottawa-Montreal corridors, there is still little choice in price, operator, or schedule.
Rider Express suspended service to Windsor last year, so that the three or four VIA rail trains to London and Toronto (or a flight from Windsor airport) are the only option available for anyone travelling without a car. (Transit Windsor’s Tunnel Bus to Detroit remains suspended, despite the continued loosening of border crossing restrictions.) Peterborough, once a major destination for Greyhound Canada on its Toronto-Ottawa corridor, now only has a nearly two-hour-long GO bus connection to Oshawa GO Station.
Gaps that I wrote about several years ago still remain on the map, which are only more evident as new intercommunity services start up and new carriers emerge. The City of St. Thomas and Elgin County remain the most visible of these gaps; St. Thomas is the only urban transit system in Ontario completely disconnected to any other community, despite its short distance to London. Haldimand County, despite its proximity to Brantford and Hamilton has also chosen to remain off the map. While neighbouring Perth, Lambton, Middlesex, and Grey Counties have developed useful transit connections, Huron and Bruce Counties have very limited links to the rest of the province.
Finally, the gaps between Hamilton and Brantford to the south and Guelph and Kitchener-Waterloo to the north remain to be filled despite the growing population and multiple post-secondary institutions in each urban area. Though the Hamilton-Guelph-Kitchener triangle should be a natural expansion for GO Transit, it has yet to announce its intentions. Meanwhile, no private coach operator has filled this obvious need.
The labour-backed Link the Watershed proposal would connect Guelph, Kitchener, Cambridge, and Brantford, but that plan requires the support of local government, but it still leaves the Hamilton corridor wide open.
As more students return to school full time, and more workers return to the office, the need for reliable and attractive transportation options across Ontario will only continue to grow. As housing prices to continue to increase higher than the already-high inflation rate, intercity transport will be one way to ensure students can stay at home while going to school, and workers don’t have to move or endure long and expensive highway commuting.
Hopefully by autumn, these gaps will finally close for good.
The Metrolinx parking lot at Elizabeth and Railroad Street is nearly complete
Over the last few years, I have followed the purchase and demolition of over a dozen houses in Downtown Brampton, in the block bounded by George, Nelson, Elizabeth, and Railroad Streets. Metrolinx, the provincial transit planning and operating agency, acquired the block for a new surface parking lot for the neighbouring GO Transit station.
At first, the parking lot was intended to replace parking spaces lost due to construction of a new post-secondary education campus — a joint venture between Ryerson University and Sheridan College — on the main GO Station lands. Though the provincial government pulled funding for the campus in the fall of 2018, Metrolinx continued work on the parking lot, completing the demolition, clearing the land, and building the parking area.
Now, it is possible that the parking lot will never open.
At the Brampton City Council meeting on January 26, 2022, councillors considered a request by Rogers for two Minister’s Zoning Orders (MZOs) in order for it to relocate its existing Brampton offices at 8200 Dixie Road in Bramalea to a new build in Downtown Brampton. The particular property Rogers looks to acquire for its new campus is the same one Metrolinx acquired, cleared, and partly constructed its new parking lot.
Part of the existing Rogers campus at 8200 Dixie Road
The property at 8200 Dixie Road was built in the 1963 as a Northern Electric (later Northern Telecom) plant, which produced switchboards and other telecommunications equipment. In 1995, the plant closed, and the building was refurbished to become the headquarters for Nortel Networks. In 2005, during Nortel’s infamous fall into bankruptcy, the property was sold to Rogers, which uses it today for its business operations and technical offices, with 3,000 workers stationed there.
Rogers is interested in the downtown site for several reasons. The new campus would be adjacent to several transit links, including the GO Transit Kitchener Line, with links to Downtown Toronto (where Rogers has its head office) and the Kitchener-Waterloo technology hub. In its submission to the city, Rogers also notes the proposed LRT extension into Downtown Brampton (now in the design phase, either as a tunnel or a surface route) and planned bus improvements. Though it is served by Brampton Transit, the 8200 Dixie Road site is almost entirely dependent on its employees driving to work.
The new Rogers downtown site would support Brampton’s goals of becoming a cybersecurity centre of excellence and landing a major postsecondary education campus — Ryerson University continues to be interested in expanding in Brampton and the University of Guelph has expressed interest in relocating its Humber College presence to Brampton to better serve its student base.
There are also several development proposals for Downtown Brampton. The City of Brampton is still planning to build a new Centre for Innovation to support education and business development. The new facility, located adjacent to the downtown transit terminal, will include a new central library. New highrise developments will bring thousands of new residential units to downtown Brampton, walkable to local businesses, the GO station, and Rogers’ planned new campus.
Map of Metrolinx/Rogers lands in Downtown Brampton, with surrounding active development plans
The new office campus — proposed to be 200,000 to 500,000 square feet — would have a smaller footprint than the Dixie Road site. By relocating its offices, Rogers would then be free to sell or redevelop the old Nortel lands for housing and new industrial uses, likely for warehousing and logistics. The development of the old land would certainly finance the new property.
Proposed redevelopment of the Rogers lands at 8200 Dixie Road, with mixed residential development on the east side, towards Balmoral Drive, and new industrial uses on the west side.
Rogers wanted municipal support for the MZOs so it could move quickly towards designing its new office complex. In response to a question from council, Rogers indicated that it had already been talking with Metrolinx about purchasing the land, and that Metrolinx itself was supportive. Mayor Patrick Brown indicated that he has been speaking with Metrolinx CEO Phil Verster, and that Metrolinx would submit its own letter of support.
MZOs have a controversial reputation. In Ontario, the Minister of Municipal Affairs has the authority to issue a zoning order over any property that overrides the normal zoning process. Traditionally, MZOs have been used infrequently, often in an emergency situation (such as after a disaster, such as the collapse of the Algo Centre Mall in Elliot Lake), or to fast track the construction of a major employer or housing development, typically issued at the request of the municipality.
The Doug Ford-led Progressive Conservative government have issued MZOs much more frequently, often for projects with significant opposition. This included the site of a proposed Amazon warehouse on the Pickering/Ajax border, which was strongly opposed by environmentalists and Ajax politicians, yet supported by Pickering officials. Meanwhile, a MZO requested by the City of Toronto, for an affordable housing project in North York, has yet to be issued. (It is worth noting that the project is in a PC-held riding, represented by Associate Minister of Transportation Stan Cho.)
But, in this case, with a unanimous vote of endorsement from Brampton City Council, with support from Metrolinx and local business groups the new Rogers relocation should prove to be less contentious than other recent MZOs.
There are still a few questions that will have to be answered in due time:
Will Metrolinx be able to provide all-day, two-way GO train service to Downtown Brampton by the time Rogers is ready to relocate its Brampton operations? Right now, the Kitchener Line is constrained through Brampton as it uses a busy CN freight corridor. A third track and platform at Downtown Brampton will be needed to support commuters arriving from Toronto in the morning. Though the planned new transit hub at Main and Nelson Streets will support this expansion, work has yet to begin on that project, including a temporary bus facility as the old terminal and office building above is demolished.
Will Brampton agree on the Main Street LRT extension, whether it will be in a tunnel or at-grade in Downtown Brampton? If so, will it be able to secure funding from the province and the federal government? As transit access is key for Rogers’ proposal, and for potential new educational instructions, closure on this long-running matter is important.
How many workers will be on site at Rogers’ new complex? Though 200,000 square feet will be enough space for about 1,000 employees, which is just one-third of its Brampton workforce. Perhaps Rogers is looking towards a hybrid model of work, where employees are on site only part-time.
Finally, it is interesting how Metrolinx, a public agency, was determined to assemble land and build a new parking lot, only to see that land sold to a large private company. However, having major employers located adjacent to regional transit hubs is a good thing, especially as it represents a shift away from GO’s traditional model of transporting commuters to Union Station in the morning and back to the suburbs in the afternoon.
For Downtown Brampton, Rogers’ plans for relocating to the urban core is a badly-needed shot in the arm. Locating a major employer to the core will support existing and new businesses. After many attempts to revitalize downtown, this latest plan might be the catalyst that changes everything.