Tag: Ontario

  • Buses to the big box

    Buses to the big box

    Timmins Transit bus headed west from downtown to Wal-Mart

    Last month, I found myself intrigued by American transit consultant Jarrett Walker’s observations about the difficulties of getting to Walmart stores by public transit in US cities. On Bluesky, Walker examined the long walks through hostile environments between Walmart stores and the nearest bus stops, and it is an interesting thread.

    In many US cities, Walmarts are often some of the busiest transit destinations.Here is the typical relationship between a Walmart (far right) and its nearest bus stop (far left).Note the details of the pedestrian experience between one and the other. 1/🧵

    — Jarrett Walker (@humantransit.bsky.social) 2025-07-19T18:33:32.331Z
    Jarrett Walker’s BlueSky thread on US Walmart locations

    In response, I noted the more typical experience in midsized Ontario cities. Though American and Canadian land use policies are similar in many ways, complete with the post-1990s proliferation of “big box” retail developments, there are some significant differences. For example, local transit systems will often make an effort to serve big box retail clusters, particularly Walmart stores.

    This is something we do a bit better here in Canada. Below are Google Map screenshots of four Walmarts in small Ontario cities.

    — Sean Marshall (@seanyyz.bsky.social) 2025-07-19T18:48:29.558Z
    BlueSky post that shows Walmart stores and bus stops in four small Ontario cities: Orillia, St. Thomas, Belleville, and Brockville

    Walmart stores are important to transit riders, especially in smaller urban centres that have few or no other major shopping centres. Most Walmart stores now have an in-store pharmacy, carry a full selection of groceries, and have ancillary services, such as medical clinics, haircutters, and opticians. Walmart itself will typically anchor a larger commercial development with other big-box retailers such as Home Depot or Canadian Tire. These commercial developments and surrounding areas will have up to have several hundred employees, some of which may also rely on transit.

    From the 1960s to the early 2000s, regional shopping malls were often major transit hubs in mid-sized cities and suburban municipalities in Canada, typically located in space set aside in the mall parking lot. For the most part, Canadian commercial landlords were willing to provide the space; in some cases, the terminal was even right outside one of the main entrances.

    In my hometown of Brampton, for example, two of the three major transit terminals were Bramalea City Centre and Shoppers World. Mississauga’s main transit hub is at Square One mall; Hamilton has large bus loops at Limeridge and Eastgate malls, and London has transit hubs at Masonville Place and White Oaks Mall. Smaller cities and towns such as Belleville, Orillia, and Peterborough would also be sure to serve the local shopping mall with at least one route stopping on the mall property, typically in a space set aside on a mall driveway.

    Sometimes, these mall terminals become too small or too difficult for buses to get in and out of. Brampton Transit grew, the Shoppers World and Bramalea City Centre terminals were moved to larger facilities off-site with better road access, but still close to the malls. In smaller cities, where the importance of enclosed shopping malls (anchored by traditional retailers such as Sears Canada, Zellers, and Hudson Bay) declined in favour of big-box retail, often located on the urban outskirts, the buses followed where their passengers needed to go.

    St. Thomas (Railway City Transit) and Middlesex County Connect minibuses wait for passengers in front of Walmart and Real Canadian Superstore

    In St. Thomas, a small city of about 45,000 people, the main transfer point is in front of the Walmart store parking lot, meaning that every bus rider gets a one-seat ride to the SmartCentres-managed property, which also includes a Loblaws grocery store, Canadian Tire, and over a dozen smaller stores, restaurants, and banks. The recent relocation of the transit hub from a struggling downtown to the big box centre to the west — which is actually closer to the city’s geographic centre — makes sense. It now also serves as the transfer point to the regional bus service to London.

    In Brockville, another small city in Eastern Ontario, the two transfer points are in the downtown and at “Box Stores Transfer” in the northeastern corner of the municipality. The latter is also the transfer point to the inter-municipal River Route to Prescott and Cardinal. In other smaller Ontario cities, including Belleville, Chatham, Orillia, Sarnia, and Timmins, there is at least one bus route extending to the end of the urbanized area to serve the Walmart and/or other large big box retailers. Often the stop will simply be called “Walmart” or “SmartCentres.”

    Sometimes, larger cities will have transit terminals in the middle of big box parking lots. On the south end of Sudbury, GOVA’s Route 1 Mainline terminates in front of a Walmart parking lot, with connections to three local feeder routes. A similar set up can be found in the north end of Guelph. In Waterloo, a large big box complex on the edge of the region’s urban boundary, Boardwalk, was designed with a central transit hub.

    Though the examples here are all Ontario examples, the pattern generally holds across Canada, from St. John’s, Newfoundland to Nanaimo, British Columbia, though there are many exceptions. It also helps that many Canadian Walmart stores are located in shopping malls as they are in renovated and/or expanded former Woolco or Zellers stores.

    Despite these attempts to provide transit services to retailers like Walmart, these are not ideal set ups. Shopping malls were designed as pedestrian environments within large parking lots. As long as there is a convenient, safe, and short walkway to the mall entrance, transit riders could be well-served. This is much harder with contemporary big box retail, as they are designed completely different. With malls, parking lots surround a cluster of stores. Most big box developments have the stores surround gigantic parking lots. Even if walkways and bus facilities were included in the site plan, there are still long, unsheltered walks between the bus stops and store entrances.

    Trinity Common Shopping Centre at Highway 410 and Bovaird in Brampton. The red lines mark where the buses stop.

    An early attempt to create a more transit and pedestrian site plan in a big box centre was Trinity Common in Brampton, which opened in stages in the early 2000s. There were distinct roadways, complete with sidewalks and street lighting; in the centre, surrounded by restaurant pads, were several bus bays and a transit terminal office. Several busy Brampton Transit bus routes converge here rather than simply stop on the adjoining multi-use roadways. Even so, the distances between retailers — which include Canadian Tire, a Metro supermarket, Home Depot and Brampton’s only multiplex cinema — make walking unpleasant.

    But at least, unlike the American examples Jarrett Walker highlighted, there’s an attempt at doing better. Hopefully, the next generation of retail centres — mixed use developments with residential uses on upper levels — do better with incorporating the needs of pedestrians, cyclists, and transit users.

  • BRT comes to London

    BRT median under construction on Wellington Street at South Street, London

    The City of London, Ontario has been quietly constructing a new bus rapid transit (BRT) system over the last few years, which will extend south and east of the downtown core. By the end of April 2025, the first major section of this network will begin operation.

    The Wellington Road and Fanshawe College segments are two of the four rapid transit routes originally proposed under London’s SHIFT. At first, a north-to-east line, connecting Masonville Place Mall, Western University, Downtown London, and Fanshawe College, was to be a light rail corridor, featuring a short tunnel under Richmond Street to avoid a busy freight railway crossing. A BRT line would have connected the west end of London, at Oxford Street and Wonderland Road, continued downtown, and head south towards the Victoria Hospital campus and White Oaks Mall near Highway 401. The map below shows the initial proposal.

    The original rapid transit proposal called for a light rail (orange route) connecting Western University, downtown, and Fanshawe College and a BRT (blue) corridor to the west and south of downtown

    Due to budget constraints, the project was revised to a BRT-only scheme. The Richmond Street leg, leading north to Western University, was cut when the bus tunnel under the CPKC railway and the Oxford Street intersection was deemed to cost $220 million in 2017. Business owners along Richmond Street, a busy restaurant, nightlife, and shopping district known as Richmond Row, were also opposed to the reduction in traffic lanes that the transit tunnel would have required.

    This section of Richmond Street — used by eight London Transit routes — is a severe bottleneck as it is not only a busy traffic corridor, it crosses CPKC’s mainline connecting Toronto, Windsor, and the US Midwest.

    Several buses cross Richmond Street north of Downtown London
    Several buses cross the CPKC tracks on Richmond Street north of Downtown London

    The pared-down BRT project consists of a curbside bus-only lane encircling the downtown core, following King Street, Wellington Street, Queen’s Avenue, and Ridout Street. At each turn, buses must wait for a dedicated signal to make the left turn to continue on the loop. Right now, buses do not have any signal priority, and can wait a full light cycle (up to two minutes) to get the dedicated left turn signal.

    Example of a left turn from the right curb lane in London. The dedicated transit signals allow left-turning buses to remain in the right lane without traffic conflicts.

    New enlarged shelters and long platforms allow multiple buses to pick up and drop off at each stop; most routes heading through downtown will serve at least one of these new bus stops on their routes. All buses were removed from Dundas Street, which has been re-landscaped to create a more pedestrian-friendly commercial environment called Dundas Place.

    New enlarged bus shelters along the BRT corridors; this is at Wellington and King Streets

    On April 28, Route 94, a weekday express route between Argyle Mall in London’s east end, Downtown London, and Western University, will begin operating in both directions on King Street, and will be the first route using the bus infrastructure outside the downtown loop. King Street was originally a one-way, two-lane-wide roadway east of Downtown London, but was recently widened to allow for painted bus lanes in both directions.

    Contraflow bus lane on King Street, previously a two-lane, one-way street

    Work is far from complete. Utility work and road reconstruction continues on Dundas east of Ontario Street (at the Western Fairgrounds) and on Highbury Avenue north to Oxford. Construction of the BRT median on Wellington Street/Wellington Road south is also ongoing.

    Looking south on Wellington Street at the South Thames River bridge crossing, which is being widened as part of the BRT project

    The cost of the BRT project has risen to at least $454 million, and that does not include the north or west segments. Service levels have yet to be determined, along with transit route restructuring once the east and south segments are complete. The new station shelters will not have off-board fare payment equipment, so unless policy changes, all transit riders will still have to enter the bus from the front door.

    Concept rendering of Wellington Road with new BRT median lanes near White Oaks Mall

    Entering and leaving downtown along Wellington Street, south BRT buses will still have to squeeze through an older four-lane railway underpass in mixed traffic, limiting bus throughput. The lack of a northern segment between Downtown, Western University, and Masonville Place Mall is another major downfall.

    Bottlenecks, like Richmond Street North, will limit how fast and how attractive transit will be to prospective riders

    Though it is hoped that London’s Rapid Transit project will help shape development — much in the same way Waterloo Region’s Ion LRT has — the cost-cutting will limit this potential. The Wellington Road BRT median might help improve bus reliability along a congested traffic corridor, but the lack of signal priority — plus the railway underpass bottleneck — will not help. Western University students will still have to endure a slow ride north from downtown, reducing the attractiveness of Wellington Street, currently littered with big-box stores and strip plazas, as a place to build up with private mixed-use development. Perhaps the eastern segment on King and Dundas Streets, serving the regenerating Old East Village neighbourhood, will be more successful.

  • Dysfunction junction: permanent obstructions at Union Station

    Dysfunction junction: permanent obstructions at Union Station

    New blocks installed in front of Union Station at Front and York Streets

    When I learned that Union Station was finally getting permanent bollards to replace the haphazardly-placed Jersey barriers that have sat in front of the transport hub since 2018, I was relieved. I wrote about these barriers several times on this website, criticizing their appearance and their placement, blocking the way for the thousands of people who cross Front Street every day. But when I went to see them in person, after seeing criticism online, I was dismayed.

    The new permanent barriers might even be worse than the temporary obstructions they are meant to replace.

    The Jersey barriers were hastily placed after a tragic attack on Yonge Street in North York, where a man intentionally drove a rented van on to the sidewalk, killing ten pedestrians and injuring and traumatizing many more.

    Vehicular assaults on crowds of pedestrians are a major concern; tactics used at mass gatherings — such as the winter light show and New Years Eve events at Nathan Phillips Square and major concerts and playoff games at Skydome and Scotiabank Arena — now include blocking closed streets with heavy vehicles such as snow plows, dump trucks, and city buses. However, Union Station is the only place in the city where officials have decided that new permanent barriers were necessary.

    Union Station is one of the busiest pedestrian areas in the city

    The new permanent barriers are not the sturdy, yet narrow, bollards that are used elsewhere. Instead, they are large, undecorated concrete blocks anchored into the ground and are knee-high. The plain concrete colour does not match the stone sidewalks or plaza. They are placed very close together, impeding access for those using large carts, strollers, or wheeled mobility devices. Despite all the money spent renovating Union Station, these blocks look cheap.

    Concrete blocks at the corner of York and Front Street at Union Station

    The total cost of installing the “Custom Anti-Terror Concrete Barriers,” as the city described the bid, was $2,438,238, including HST. The lowest bid, by South Central Inc., came over a $1 million cheaper than the other two bids. It is worth noting that there are no public documents that describe the city’s specifications for the contract, nor was there any public consultation before the city solicited bids.

    The result? An esthetic failure and an accessibility challenge.

    Video showing pedestrians going around the concrete blocks in front of Union Station

    I cannot understand the city’s decision to go with these blocks where more elegant and pedestrian-friendly alternatives are typically used elsewhere. For example, the Austrian Parliament Building in Vienna, which faces the famous and busy Ringstrasse, is protected by smaller concrete bollards, which are also more widely separated, making it much more pleasant for pedestrians to get by. In Great Britain, metal bollards are common on busy commercial streets and in front of important buildings, but they are easy for pedestrians to pass, and generally blend in.

    Thick concrete bollards in front of the Austrian Parliament Building, 2023
    Metal bollards in front of the Royal Courts of Justice in London

    In the United States, government buildings are also protected by heavy anti-vehicular barricades (especially since the 1995 Oklahoma City bombing), but they are generally more permeable for pedestrians.

    Metal bollards protect the federal courthouse in Downtown Manhattan (Google Streetview)

    It is also worth noting that other popular pedestrian areas, such as the Yonge-Dundas intersection, are not protected from a potential vehicular attack — or an unintentional collision. It is beyond comprehension why the city only focused on protecting one pedestrian area, using such a poorly thought-out design. Toronto can — and should — do better.

  • From Hamilton to Haldimand: a new transit link fills a major gap

    From Hamilton to Haldimand: a new transit link fills a major gap

    Southern Ontario Transit minibus in Dunnville, October 2024

    Earlier in October, I got to meet Rae Rivard, owner-operator of Southern Ontario Transit (SOT), a new intercity transit operator currently serving Hamilton and Haldimand County. The route, which launched on September 16th, offers three weekday round trips between Downtown Hamilton and Dunnville, serving the communities of Caledonia, Hagersville, and Cayuga.

    Haldimand County, along with the neighbouring Six Nations and Mississaugas of the Credit First Nation reserves, remained unserved by intercity or local bus services since the early 2000s; in 1990, United Trails operated a daily bus between Port Dover, Hagersville, Caledonia, and Hamilton. Cayuga and Dunnville were served by a Greyhound route on Highway 3 between Niagara and London. More recently, as Niagara Region was building a regional transit service and Norfolk County successfully applied for provincial funding for a new service between Simcoe and Brantford, Haldimand County refused to take part. Enter SOT.

    SOT, which charges a $10 one-way fare, operates without the support of the municipal government, and is unable to put up bus stop signs or actively promote its service at municipal facilities such as libraries or community centres. For this reason, ridership remains low, despite growing populations in Caledonia and Hagersville and convenient links to Hamilton Airport, Mohawk College, St. Joseph’s Hospital, and to GO Transit and HSR services.

    Rivard will tell you that “the primary challenge we face today is slow uptake. Due to a number of limitations and challenges currently out of our control, the number of regular and new riders trends up every week, but not as fast as we need to cover expenses…. Many of the limitations we are dealing with right now can easily be addressed at no expense, but these choices are out of our control.”

    Rivard reached out to businesses and social service organizations, but was turned away, adding that “the entire operation has been entirely funded out of me and my wife’s savings, and we are really struggling to keep up with expenses at this rate.”

    Without approved bus stop locations with curb access, SOT is not able to provide fully-accessible service, though it already has a wheelchair-accessible vehicle. The lack of physical bus stops and publicity has made it difficult to attract riders, though while riding with Rivard on a beautiful October afternoon, it was clear that a demand exists as several residents came up to the minibus to find out more information.

    My hope is that word spreads about this unique and essential operation and that the local communities provide the needed support to make this service work. If this initial route succeeds, SOT would like to expand service in Haldimand and take on other gaps in the Ontario network.

    At the Hamilton terminus, at Main Street and MacNab, across from the HSR terminal

    A new version of my Ontario Intercity Transport Map is now available

    I updated my Ontario Intercity Transport Map to add Southern Ontario Transit’s route. Commuter Connect in Northumberland County ended service not long after VIA Rail finally resumed its early morning train from Kingston to Toronto. East Zorra-Tavistock Transit in Oxford County did not last long either, and service there has ended.

    Added to the map:

    • Southern Ontario Transit between Hamilton, Caledonia, and Dunnville
    • Red Arrow’s daily Toronto-Western University express, which replaces its Toronto-Niagara Falls run
    • A new daily Flixbus route between Toronto, Hamilton, and St. Thomas
    • A new OnexBus route between London, Goderich, and Port Elgin, operating Friday through Monday
    • OnexBus’s London-Pearson Airport-Brampton route, which operates several trips a day
    • Ourbus’s Toronto-Ottawa route
    • Kasper’s daily Winnipeg-Kenora-Sioux Lookout service
    • Revisions to on-demand services in Niagara Region
    • Some revised routings and service levels across the province

    Removed from the map:

    • Commuter Connect in Northumberland County
    • East Zorra-Tavistock Transit
    • Kasper’s on-demand service to Red Lake/Balmerton

    Though it is good to see Bruce County — particularly rapidly growing Saugeen Shores — get another link, that part of Ontario is still poorly served; there should be daily services between larger Bruce County communities like Saugeen Shores, Kincardine, and Walkerton at least to Owen Sound and Hanover. Lindsay is also left without any intercity services, after TOK ended service from Toronto to Haliburton last year. where a Peterborough-Lindsay-Pontypool service, perhaps extending to Durham College/Ontario Tech University in Oshawa could prove to be a very useful route.


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  • Deadcatting: Doug Ford’s big dig

    We need a Highway 401 Tunnel like we need a dead cat on the dining room table

    On Wednesday, September 25, Ontario Premier Doug Ford, along with transportation minister Pradmeet Sarkaria, announced that the provincial government would fund a feasibility study on building a new highway tunnel under Highway 401 from Peel Region to Durham Region, along with an unspecified new transit facility.

    Earlier this week, Doug Ford exclaimed that those living in homeless encampments and anyone else without housing who he thought could work should “get off their a-s-s and start working like everyone else.” The day before that, we learned that Ford’s Progressive Conservative government would prohibit new bicycle infrastructure if it took road space away from motorists.

    The old Doug Ford — the angry bull-in-a-china-shop we remember from 2018-2019 — is back, and it is clear that governing, in fact, has not changed him. After six years, and a rumoured early provincial election, Doug Ford will need to run on something, because there’s little to show for his promises of getting housing built, transit projects completed, and hospitals fixed. An RCMP investigation continues to look at the government’s Greenbelt land swaps, and it is rare for provincial or federal governments in Canada to get elected with a majority three times in a row. So here we are.

    But after three straight days of political red meat policy announcements, the strategy has become clear: Doug Ford is “deadcatting.” Dead cat theory, popularized during the leadership of former London mayor and British prime minister Boris Johnson, is the practice of suddenly throwing down an outrageous policy or statement to divert attention away from an unpleasant topic. The shocked audience is suddenly compelled to talk about the metaphorical dead cat thrown on the table. In the United States in recent weeks, dead cats have become less metaphorical, with baseless and racist accusations against Haitian migrants in Ohio spread by Donald Trump, vice-presidential candidate J.D. Vance, and far-right commentators.

    The strategy is thought to come from Lynton Crosby, an Australian conservative strategist who worked on Johnson’s mayoral and UK Conservative leadership campaigns, as well as Canada’s Conservative Party in 2015.

    There is no way a Highway 401 tunnel will be built. Not only would it be the longest road tunnel in the world, but the long on-ramps and off-ramps required to access a deep-bore urban highway tunnel will make it completely infeasible. The proposal also completely ignores the problem of induced demand, and it won’t solve the problem of where the traffic goes when it gets off that additional highway. For these reasons, it was especially disappointing to see the Toronto and Region Board of Trade (TRBoT) endorse the idea.

    TRBoT post on September 25, 2024

    There are things that can help alleviate traffic. One is ensuring that transit projects are completed, funded, and maintained. That doesn’t just mean building and completing projects like the Crosstown LRT and the Ontario Line, it’s also making sure the system remains in excellent condition to avoid problems like the persistent slow orders in the Toronto Subway. It also means making the best use of existing infrastructure, like Highway 407, for goods movement. Highway 407 passes by every major freight yard in Greater Toronto, but trucks clog Highway 401, Highway 7, and Steeles Avenue instead because of the high tolls. And it means active transportation improvements, like bike lanes and multi-use paths.

    What we don’t need are more dead cats to distract us from the real problems.

  • A heartbreaking end for the Ontario Science Centre

    A heartbreaking end for the Ontario Science Centre

    A family enters the Science Centre for the last time on Friday June 21, 2024

    When I was growing up, our family would make a trip every year to the Ontario Science Centre, a 45-minute car drive from our home in suburban Brampton. Invariably, these trips would take place on the first PA day of the school year, typically on a Friday in late September or early October, when the ravine was still lush and green, with only the first hints of the changing season.

    Because it was early in the school year, and since the Toronto school boards typically had different PA days than the Dufferin-Peel Catholic board, the Science Centre would be mostly empty; my father would run with my brothers and I along the corridor over the ravine between the entrance hall and the great hall. At the end of our visit would be an hour spent at the Science Arcade, the highlight of any child’s visit to the once-great institution. I marveled at Raymond Moriyama’s wonderful harmony of concrete, glass, and natural beauty as one descended into the West Don Ravine by means of glass walkways and escalators.

    Later visits in high school and in my early adulthood, however, were not as great. The exhibits were getting old, and the place started feeling worn out. The Dalton McGuinty and Kathleen Wynne-led governments did not value the Science Centre enough to invest in its relevance or its long-term maintenance. Doug Ford’s PC government continued the neglect, favouring a private redevelopment of Ontario Place (closed under the previous Liberal government) with a new, downsized Science Centre to take its place.

    In 2022, that once-wonderful double-deck bridge between the entrance hall and the exhibition space was closed due to the risk of structural failure, with no plans to fix or restore the link. Instead, $2 million a year was spent on shuttle buses ferrying visitors between the upper parking lot (after they paid admission) and the lowest level at the bottom of the ravine. That year, the planetarium (a smaller version of the McLaughlin Planetarium that operated next to the Royal Ontario Museum until the 1990s) also closed due to deterioration.

    A December 2023 report from the provincial Auditor General’s office took issue with the government’s management of the Ontario Science Centre and the flawed business case for moving it to a new location on Toronto’s waterfront, in a location much less accessible to school groups.

    Loading Ontario Science Centre visitors on shuttle buses, June 21, 2024

    The most recent development in which engineers warned of sections of the roof in danger of failure and collapse in a report to Infrastructure Ontario (linked in full on the CBC Toronto website) after October 31, 2024, with repairs costing between $22 million and $40 million. The immediate closure, announced on a Friday afternoon, would provide time to allow the exhibits to be removed, possibly to an interim location. However, most of the roof was found to be in good or fair condition in an the engineer’s report, making the immediate closure suspect.

    Globe and Mail architecture critic Alex Bozilkovic questioning the government’s sudden closure on X/Twitter.

    On Friday morning, gates were already being installed at the parking lot entrances to the Science Centre, before the official announcement, even before the Toronto Star published the first story about the closure on its website around noon.

    Workers install rigid gates at the staff parking and bus exit at Ontario Science Centre. Local Liberal MPP Dr. Adil Shamji speaks to a reporter in front.

    One cannot help but be skeptical about the sudden decision to close the Science Centre, despite the demolition by neglect by the Liberal and PC governments. Had an announcement been made, but with the closure taking effect two weeks later after the long weekend, it would have given visitors one last time to appreciate the Science Centre and its unique architecture. But that might also be the point. By making the closure a done deal without the opportunity for the community to rally to save the Ontario Science Centre, Doug Ford’s PCs have shut down debate. By the time the legislature meets again in October, their hope is that opposition to the destruction of Ontario Place and the Ontario Science Centre will have dissipated. The Friday afternoon news dump also fits this strategy.

    Though I made it up on Friday to document the closure, I am sad that I did not make it for one last visit, just as with the sudden closure of the Scarborough RT last year.

    The most heartbreaking thing for me was watching a young family walk from Flemingdon Park into the Science Centre just as the news media was assembling for a press conference with Don Valley East MPP Dr. Adil Shamji and Floyd Ruskin of SaveOSC. The young child looked so excited for a day at the science centre, unaware that it would be the last day it would ever be open.

  • Another bus to London

    Another bus to London

    Intercity Bus minibus on York Street at Royal York Hotel, February 13, 2024

    In late 2023, yet another intercity bus operator started serving the busy Toronto-London corridor, operating between Toronto and London. With the rather unimaginative name of “Intercity Bus,” this new company operates up to four trips a day between Toronto and London. It has since added a route between London and Sarnia; it also plans to run the much-needed link between London and St. Thomas.

    There are now five bus companies on the Toronto-London route: Intercity Bus, Onex Bus, Trailways, and Megabus (in a partnership with local coach operator Badder Bus). Those five companies compete with VIA Rail, which operates up to six daily trips between the two cities, with up to 28 round trips daily between them.

    Onex Bus departing Downtown Toronto, photo kindly provided by Chris Whitfield

    VIA Rail remains the fastest and most comfortable option, with full-service staffed stations in Downtown London and Downtown Toronto, but its fares are typically the most expensive. The private coach companies offer cheaper fares, and several of them directly serve Western University and/or Fanshawe College. Megabus has partnered with Trailways; its booking website includes both the Toronto-London-Detroit Trailways trips and the Toronto-London trips operated by Badder Bus. Otherwise, one must go to the individual companies’ websites to figure out the complete schedule and where each service stops at.

    The schedule below, saved as a PDF, includes all regular weekday trips between Toronto and London along with intermediate stops.

    Complete schedule showing all regular weekday trips between Toronto and London

    In Toronto, Flixbus, Trailways and Megabus/Badder call at the Union Station Bus Terminal, where connections can be made to other Flixbus and Megabus services, along with GO Transit and VIA Rail in the adjacent railway hub. Onex and Intercity Bus make use of a curbside stop on York Street next to the Royal York Hotel, which is shared with the Toronto Island Airport shuttle. These three stops are all within a few minutes’ walk from each other. Some Flixbus runs to London begin and end in Scarborough, and many buses also make a stop at Pearson Airport.

    In London, every bus carrier makes a curbside stop at Western University, the terminus of all bus trips from Toronto except Trailways, which continues to Windsor and Detroit. All carriers except Badder/Megabus also serve Downtown London. However, each has a different stopping location, with Flixbus and Trailways opting for a curbside stop on York Street near CitiPlaza (London’s downtown mall), and Onex utilizing the driveway at the VIA Rail station.

    Curbside stops are convenient for bus operators, as they’re easy to pull up to and depart from, there’s no rent, staffing, or maintenance costs. With smartphones and online ticketing, there is no need for a ticket agent, and passengers can be notified by text and/or email of any delays or changes. But curbside stops have no shelter and no washrooms.

    Interestingly, Intercity Bus has taken over the old Greyhound terminal in Downtown London. At its peak, London’s terminal had dozens of daily departures to cities and towns all over Southwestern Ontario, serving multiple carriers at a time when intercity carriers acted more like a unified network.

    The old London Greyhound terminal

    The terminal offers seating, washrooms, and is staffed by an agent, a rarity in the post-Greyhound world. The washrooms are especially essential if — as on my recent trip — the bus does not have an on-board lavatory. These new smaller carriers save fuel and labour costs by operating smaller vehicles and matching capacity with demand. They often operate older coaches and minibuses.

    Inside the Intercity Bus terminal

    I recently took Intercity Bus from Toronto to London to try out Ontario’s newest carrier. Though the 12:10 departure from Toronto was on a minibus similar to those used by rural transit operators (there were only 10 passengers on that Tuesday afternoon run), the ride was comfortable enough, with cloth bucket seats. It was a fast trip: it skipped stops in Woodstock and Fanshawe College, and the driver made very good time on Highway 401, at times exceeding the posted speed limit by 25 or 30 kilometres per hour. Even with a stop for fuel (the driver asked if it was okay), we arrived 15 minutes early at the London terminal.

    At its peak in the 1980s, there were over two dozen daily departures from the London bus terminal. There were frequent Greyhound routes to Toronto via Kitchener and via Brantford and Hamilton as well as to Chatham, Windsor, and Detroit; there were also daily Greyhound routes to Niagara Falls via St. Thomas, Simcoe, and Welland and to Strathroy, Sarnia and into Michigan. Regional coach operators also ran from the Greyhound terminal to Stratford, Goderich, Rodney, Walkerton, Leamington, and Port Stanley. Today, there are just four — three to Toronto and one to Sarnia.

    Detail from 1990-1991 Ontario Intercity Transportation Guide, showing bus routes from London to points throughout Southwestern Ontario

    My hope for the next year is for more stability in the intercity bus industry, perhaps even mergers between some of the smaller players. Onex and Intercity Bus, which compete on the Toronto-London route and offer a similar service, could be beneficial, especially if it results in a network of routes radiating out of London, starting with Intercity Bus’s London-Sarnia service, its planned St. Thomas route, and Onex’s London-Stratford-Kitchener run.

    I updated my map of Ontario’s intercity transport services for March 2024, including the new Onex Bus and Intercity Bus routes in Southwestern Ontario. There are new services in East Zorra-Tavistock, connecting to Stratford and Woodstock, and in North Grenville. Unfortunately, Lindsay and Haliburton lost their TOK coach service, Prescott & Russell ended its on-demand service, and gaps remain in Bruce, Elgin, and Haldimand Counties.

    Updated Ontario Intercity Map

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  • A transit tour of Southwestern Ontario

    Huron Shores Transit bus stop in Grand Bend

    In January 2023, while visiting the site of the now-demolished Sarnia Eaton Centre, I took advantage of two new rural transit services serving Southwestern Ontario: Strathroy-Caradoc Transit and Huron Shores Area Transit. While both services connect London and Sarnia, they operate as separate services with different fares; they also have different terminals.

    Strathroy-Caradoc Inter-Community Transit bus at Lambton Mall in Sarnia

    Strathroy-Caradoc Transit offers the most direct service between London and Sarnia, with stops at London International Airport, Downtown London (on York Street near the VIA Station), Komoka, Mount Brydges, Strathroy, Lambton Mall, and Downtown Sarnia.

    The regular cash fare between London and Sarnia is $20, though from London or Sarnia to Strathroy, the fare is $10. On my westbound trip on Sunday, January 29, the schedule allowed for a quick washroom and coffee break in Downtown Strathroy, a necessity given the long ride on a small minibus.

    Returning the next day from Sarnia, I opted to ride Huron Shores Area Transit (HSAT) back to London. HSAT, which is also contracted to Voyago, connects several communities in Lambton, Huron, and Middlesex Counties. All four HSAT routes converge in the summer resort town of Grand Bend. Two routes operate seven days a week (Route 1, connecting Sarnia, Forest, Thedford, and Kettle Point & Stoney Point First Nation, and Route 2, serving Exeter, Lucan, Centralia, and London). There are two additional routes operating two days a week from Grand Bend to Goderich and to Parkhill and Strathroy.

    Unlike Strathroy-Caradoc, HSAT operates on a flat $5 cash fare. Even though I was traveling the long way between Sarnia and London, with an hour-long layover in Grand Bend, I was offered a slip of paper marked by the driver that allowed me to board the second bus without a second fare. Huron Shores buses have bike racks, though the operator recommends calling ahead to ensure their availability.

    While Strathroy-Caradoc Transit serves downtown London and Sarnia, HSAT’s buses go only as far as the first major destination in both cities. The Sarnia stops for Route 1 are at Lambton College and nearby Lambton Mall, while the London stops on Route 2 are on London’s north end, near Masonville Place and at the University Hospital on the Western University campus. Getting downtown requires a transfer to Sarnia or London Transit.

    Huron Shores Area Transit bus at London’s University Hospital. Note the bike rack.

    Though VIA Rail still operates one daily train between Toronto, London, and Sarnia, it is not on a convenient schedule for most passengers (it leaves Sarnia early in the morning and arrives late in the evening), so the new bus services fill a key role in providing mobility options. Though it is more expensive, the Strathroy-Caradoc route is the direct and the fastest connection. But Huron Shores trip is the more scenic and cheaper ride.

    I updated my Ontario intercity transportation map for April 2023 to include the major GO Transit service changes, the gradual resumption of some Ottawa commuter bus routes, the start of Travelways bus service between Detroit, London, and Toronto, and minor route and service changes elsewhere in the province.


    The hour-long layover in Grand Bend gave me a chance to wander the town. On the main street, almost every business was closed for the season. There was very little traffic on Main Street, so it had a bit of a ghost town feel. On Highway 21 and to the east, however, typical chain stores like Tim Hortons, Sobey’s, and Shoppers Drug Mart serve the year-round population.

    Grand Bend’s famous beach — in January
    Hello Sunshine
  • From lake to lake: the story of Hurontario Street

    Looking north from Lake Ontario up Hurontario Street in Port Credit

    Ontario’s first roads were trade routes established by First Nations, including the Toronto Carrying Place, which linked Lake Ontario, Lake Simcoe, and Lake Huron. These routes followed the topology and existing water courses, making navigation simple and avoiding steep hills. Many modern streets, such as Toronto’s Davenport Road, follow these old trails.

    With the establishment of the British colony of Upper Canada, new roads were established that took straight lines, instead of following existing trails or the lay of the land. Governor John Graves Simcoe named two of these routes — Yonge Street and Dundas Street — after British officials. Though Yonge and Dundas Streets were established for military purposes, they soon became used for settlement.

    Hurontario Street — a portmanteau of “Huron” and “Ontario” — was among the first of a new wave of roads laid out by colonial officials, established for settlement purposes. These colonization roads were built across southwestern and south-central Ontario and became the basis for the concession land grant system that forms the grid of country roads and arterial avenues throughout Southern Ontario.

    Other roads surveyed and built in this period included Simcoe Street, which connected Lake Ontario (at Oshawa) with Lake Scugog (at today’s Port Perry); Brock Road, which ran between Hamilton Harbour and Guelph with branches towards Lake Huron near modern-day Port Elgin (Elora Road) and towards Owen Sound (Garafraxa Road). Huron Road led west from Guelph towards Goderich through lands held by the Canada Company.

    Hurontario Street followed a nearly straight line north from Lake Ontario, perpendicular to the shoreline, with only a slight bend near present-day Orangeville to reach Georgian Bay at a perpendicular angle. Together with the Toronto-Sydenham Road, which branched off northwest towards Owen Sound, it quickly became an important route.

    Taverns, villages, and towns were established along the way, including Cooksville, Buffy’s Corners (which incorporated as the Village of Brampton in 1853) and Collingwood. Collingwood proved to be an excellent harbour and became famous for its shipbuilding industry.

    Looking south from Georgian Bay up Hurontario Street in Downtown Collingwood

    But Hurontario’s straight trajectory was a problem. For the first 57 kilometres, the straight line was sufficient, as it followed a mostly flat route through present-day Mississauga and Brampton and climbed the Niagara Escarpment on a relatively gentle incline in Caledon. But through Dufferin and Simcoe Counties, the surveyed route went up and down several steep hills on the edge of the escarpment, including Hockley Valley and Boyne Valley. The final descent down the Niagara Escarpment towards Collingwood was very steep.

    Early settlers were granted low-cost or free land grants in exchange for clearing and improving their land and maintaining the new settlement roads being drawn across southern Ontario. They rerouted troublesome segments of the surveyed roadways and either abandoned the surveyed road allotments or designated new survey lines for through traffic. In Dufferin County, traffic switched to the first concession line to the west, which offered an easier path towards Owen Sound. The Town of Orangeville was established where the route deviated.

    Hurontario Street on the eastern outskirts of Orangeville, crossing the old alignment of Highway 9. Highway 10 curves on a bypass around Downtown Orangeville in the background.

    Like many early roads, Hurontario Street’s importance declined with the growing network of railways in Ontario. In 1855, the Ontario, Simcoe and Huron Railway reached Collingwood and the Great Western Railway opened between Toronto and Hamilton. The next year, the Grand Truck Railway opened its line through Brampton; the Toronto, Grey and Bruce Railway (TG&B) reached Orangeville 15 years later. Soon the TG&B built all the way to Owen Sound, closely following the Toronto-Sydenham Road.

    Hurontario Street is a discontinuous dirt road north of Island Lake at Orangeville.

    With the rise of motor vehicles in the 1920s, the Province of Ontario began establishing a highway network; the historical settlement roads became the foundation of this new system of roadways. Highway 10, one of the first 16 routes established by the province, followed the Toronto-Sydenham Road and Hurontario Street between Owen Sound and Port Credit, though it used the well-travelled First Line West through Mono Township, rather than the old, partially abandoned Hurontario Street alignment.

    Highway 10 increased in importance through the 20th century, especially when Toronto’s postwar growth reached Mississauga and Brampton. Highway 410 was built to relieve congestion on Highway 10 and other nearby routes; by 2019, the new highway connected with the old route north of Brampton, and Highway 10 through Mississauga and Brampton was no more, once-again simply known as Hurontario Street except in the older part of Brampton, where it remains Main Street.

    Meanwhile, the railways have fallen to the modern highway. The old TG&B, later acquired by Canadian Pacific, abandoned the Orangeville-Owen Sound line and its connecting branches by 1995. In 2021, the last train from Orangeville made its departure.

    As Mississauga and Brampton continue to grow, a new light rail transit line is being built on Hurontario Street. In a deviation from Metrolinx norms, instead of honouring the road on which this line is built, the PC-led government decided to name the LRT after Hazel McCallion, the former Mississauga mayor who, despite leaving some challenging legacies, has had many publicly funded spaces named for her. Time will tell whether residents will adopt the new name or, instead, favour a name that reflects the historical and contemporary importance of Hurontario Street. My hope is that transit users will continue to use the 200-year old name they’re most familiar with.

    What does First Line West or 2nd Line EHS mean?

    In Mono Township, the concession lines are numbered sequentially from how far east or west they are from Hurontario Street, which was the original basis for the land surveys. For example, 2nd Line EHS can be found two roads east of Hurontario Street. Highway 10 follows the first line west of Hurontario Street, a much gentler route than the original surveyed line. In the north half of Toronto Township (now the City of Mississauga), and in Chinguacousy and Caledon Townships (now Brampton and Caledon), these roads were similarly numbered before acquiring names. McLaughlin Road used to be known as First Line West, while Dixie Road used to go by Third Line East.

    As the centre line of several townships, Hurontario Street was often known as Centre Road, especially in Toronto Township (Mississauga) and Mulmur Township. In Mississauga, where Highway 10, Hurontario Street and Centre Road were once used interchangeably, it now goes exclusively by Hurontario Street.

    In Mono Township, north of Orangeville, 2nd Line E. H. S. can be found two survey lines east of Hurontario Street. Highway 10 follows 1st Line W. H. S. in Mono.

    Hurontario Street and other settlement roads

    As mentioned above, Hurontario Street was one of many early settlement and colonization roads established across the new colony, and later by the province. The first few roads, including Yonge and Dundas Streets, were surveyed and cleared by the colonial military as defensive routes first, but they quickly became important settlement roads. Roads such as Hurontario Street, established in the 1820s, had little military purpose, but became the basis for land surveys, which led to the establishment of townships and counties. Brock Road, Elora Road, and Durham Road are examples of these colonial settlement roads.

    In some cases, private companies or individuals who were given large land grants established their own roads to attract settlers and trade; Huron Road and Talbot Road are examples of these.

    Starting in the 1870s, the provincial government built new roads into less hospitable lands on the Canadian Shield, hoping to draw settlement further north as the supply of quality farming land was exhausted. In some cases, farmers were able to make a go of the marginal farmlands in northern Victoria, Hastings, and Lanark Counties, in other cases, the roads quickly fell into disuse. The Muskoka Road, built to Lake Nipissing, was a rare success: though there was little viable farmland along the route, it helped open up Northern Ontario for resource exploitation, tourism, and settlement. The Muskoka Road was upgraded in the 1920s and 1930s as the Ferguson Highway, before becoming part of Highway 11.

    The map below shows the routes of Hurontario Street and many other settlement and colonization roads in Southern and Central Ontario, along with the township system that followed these corridors.

    Map of settlement roads and townships in Ontario
  • New carriers, old gaps: the state of Ontario’s intercity transportation network in 2022

    New carriers, old gaps: the state of Ontario’s intercity transportation network in 2022

    Flixbus is one of many intercity coach operators in Ontario right now

    With university and college campuses reopening for in-class instruction, white-collar workers slowly returning to the office, and pandemic restrictions receding, there are more intercity transport options in Ontario than at any time prior to March 2020.

    New operators, including Germany’s Flixbus, have arrived in Ontario (with routes between Toronto, Guelph/Kitchener, Niagara, and Ottawa), while Greyhound, which pulled out of Canada two years ago, restarted cross-border runs from Toronto, Montreal, and Vancouver. In Southern Ontario, intercommunity bus and van operations continued through the pandemic, with notable service improvements in Simcoe and Grey Counties, new routes in Eastern Ontario, as well as the expansion of “on-demand” services in rural communities and smaller urban centres, including parts of Niagara Region, as the regional government there slowly assumes responsibility for all municipal transit services.

    Link to interactive map
    New edition of the Ontario Intercity Transport Map

    Despite these advances, there are still many gaps in Ontario that need to be filled. The deregulation of Ontario’s motor coach industry has opened the highways up to more operators, but they are all chasing the same customers, rather than attracting new riders.

    For getting between Toronto and Ottawa, passengers have a plethora of choices. They may fly — the fastest, but most expensive option — on Air Canada, WestJet or Porter. They may choose VIA Rail, which is comfortable, but slower. Or they may choose to book a ticket on a Megabus, Rider Express, or Flixbus coach, the slowest, cheapest, and least frequent option. (As of May 2022, only Megabus will begin operating daily buses between Toronto and Ottawa.)

    Between London and Toronto, passengers can choose between a four-hour GO Transit train ride that departs at 5:33 AM, one of several daily VIA trains (approximately 2 hours), one of three daily Onex buses (2 hours, 35 minutes) or one of three daily non-stop Megabus trips (2 hours, 10 minutes).

    Not all bus operators serve the same locations, either, creating new disconnections. In Toronto, GO Transit, Megabus, Rider Express TOK Coach, and Greyhound USA use the new Union Station Bus Terminal, which is directly connected to VIA and GO trains at Union Station and the TTC subway and streetcar system.

    Flixbus stops at a curbside layby on York Street south of the Gardiner Expressway

    To save on terminal fees, Onex stops beside the Royal York Hotel on York Street, across the street from Union Station, sharing the layby with the Toronto Island Airport shuttle. Flixbus uses a different coach bus layby on York Street south of the Gardiner Expressway, in the Harbourfront area. Neither curbside stop is marked for either company. Though Ontario Northland still sends some buses downtown to Union Station, some of its buses to and from Sudbury and North Bay now terminate at the Yorkdale Bus Terminal in North York.

    The layby next to Royal York Hotel serves the Toronto Island Airport shuttle (which has a sign) and Onex bus (which has no bus stop sign)

    In Ottawa, Ontario Northland and Orleans Express use the VIA Rail station (which is on the O-Train LRT system), while Megabus terminates at the St. Laurent O-Train station. Autobus Maheux and Flixbus use curbside stops in Downtown Ottawa. The London-Toronto Megabus route bypasses Downtown London on its route from Western University, while Onex Bus and VIA Rail stop right downtown, along with Strathroy-Caradoc’s intercommunity route.

    Another issue is that apart from the Toronto-Kitchener-London, Toronto-Niagara, Toronto-Kingston-Ottawa, Toronto-Kingston-Montreal and Ottawa-Montreal corridors, there is still little choice in price, operator, or schedule.

    Rider Express suspended service to Windsor last year, so that the three or four VIA rail trains to London and Toronto (or a flight from Windsor airport) are the only option available for anyone travelling without a car. (Transit Windsor’s Tunnel Bus to Detroit remains suspended, despite the continued loosening of border crossing restrictions.) Peterborough, once a major destination for Greyhound Canada on its Toronto-Ottawa corridor, now only has a nearly two-hour-long GO bus connection to Oshawa GO Station.

    Gaps that I wrote about several years ago still remain on the map, which are only more evident as new intercommunity services start up and new carriers emerge. The City of St. Thomas and Elgin County remain the most visible of these gaps; St. Thomas is the only urban transit system in Ontario completely disconnected to any other community, despite its short distance to London. Haldimand County, despite its proximity to Brantford and Hamilton has also chosen to remain off the map. While neighbouring Perth, Lambton, Middlesex, and Grey Counties have developed useful transit connections, Huron and Bruce Counties have very limited links to the rest of the province.

    Finally, the gaps between Hamilton and Brantford to the south and Guelph and Kitchener-Waterloo to the north remain to be filled despite the growing population and multiple post-secondary institutions in each urban area. Though the Hamilton-Guelph-Kitchener triangle should be a natural expansion for GO Transit, it has yet to announce its intentions. Meanwhile, no private coach operator has filled this obvious need.

    The labour-backed Link the Watershed proposal would connect Guelph, Kitchener, Cambridge, and Brantford, but that plan requires the support of local government, but it still leaves the Hamilton corridor wide open.

    As more students return to school full time, and more workers return to the office, the need for reliable and attractive transportation options across Ontario will only continue to grow. As housing prices to continue to increase higher than the already-high inflation rate, intercity transport will be one way to ensure students can stay at home while going to school, and workers don’t have to move or endure long and expensive highway commuting.

    Hopefully by autumn, these gaps will finally close for good.