New GO Transit bus stop on Chiefswood Road at Six Nations
As we enter Spring 2025, there are a few significant changes in Ontario’s intercity transportation services. A new daily GO Transit route will now connect Six Nations and the Mississaugas of the Credit First Nation with Brantford, Hamilton, and Greater Toronto. A new seasonal Waterloo-Burlington weekend express could foreshadow more direct service between Kitchener/Waterloo and Hamilton in the future. Flixbus moved its Ottawa terminal stop to the VIA Rail station, joining Ontario Northland and Orleans Express.
However, there are also some cuts, triggered by the end of the Ontario Intercommunity Transportation Grants. Grey County will terminate all GTR services with the exception of Route 1 between Dundalk, Shelburne, and Orangeville. T:GO is ending its intercommunity services outside of Tillsonburg, including routes that connect with Woodstock and London. PC Connect is cutting its rural route that serves places like Mitchell and Milverton (though routes connecting Listowel, Stratford, and St. Marys to Kitchener/Waterloo and London will continue).
Unfortunately, T:GO will end all intercommunity bus routes outside of Tillsonburg, including the link to Woodstock
Recently, I provided my expertise mapping Canada’s intercity transit links to Transport Canada, which allowed me to enhance and update the interactive map. I am also working with Transport Action Canada to support their efforts advocating improved intercity transport across the country.
As always, please contact me with feedback, corrections, or updates. It is a challenge continually maintaining a Canada-wide map given how frequently things change.
New blocks installed in front of Union Station at Front and York Streets
When I learned that Union Station was finally getting permanent bollards to replace the haphazardly-placed Jersey barriers that have sat in front of the transport hub since 2018, I was relieved. I wrote about these barriers several times on this website, criticizing their appearance and their placement, blocking the way for the thousands of people who cross Front Street every day. But when I went to see them in person, after seeing criticism online, I was dismayed.
The new permanent barriers might even be worse than the temporary obstructions they are meant to replace.
The Jersey barriers were hastily placed after a tragic attack on Yonge Street in North York, where a man intentionally drove a rented van on to the sidewalk, killing ten pedestrians and injuring and traumatizing many more.
Vehicular assaults on crowds of pedestrians are a major concern; tactics used at mass gatherings — such as the winter light show and New Years Eve events at Nathan Phillips Square and major concerts and playoff games at Skydome and Scotiabank Arena — now include blocking closed streets with heavy vehicles such as snow plows, dump trucks, and city buses. However, Union Station is the only place in the city where officials have decided that new permanent barriers were necessary.
Union Station is one of the busiest pedestrian areas in the city
The new permanent barriers are not the sturdy, yet narrow, bollards that are used elsewhere. Instead, they are large, undecorated concrete blocks anchored into the ground and are knee-high. The plain concrete colour does not match the stone sidewalks or plaza. They are placed very close together, impeding access for those using large carts, strollers, or wheeled mobility devices. Despite all the money spent renovating Union Station, these blocks look cheap.
Concrete blocks at the corner of York and Front Street at Union Station
The total cost of installing the “Custom Anti-Terror Concrete Barriers,” as the city described the bid, was $2,438,238, including HST. The lowest bid, by South Central Inc., came over a $1 million cheaper than the other two bids. It is worth noting that there are no public documents that describe the city’s specifications for the contract, nor was there any public consultation before the city solicited bids.
The result? An esthetic failure and an accessibility challenge.
Video showing pedestrians going around the concrete blocks in front of Union Station
I cannot understand the city’s decision to go with these blocks where more elegant and pedestrian-friendly alternatives are typically used elsewhere. For example, the Austrian Parliament Building in Vienna, which faces the famous and busy Ringstrasse, is protected by smaller concrete bollards, which are also more widely separated, making it much more pleasant for pedestrians to get by. In Great Britain, metal bollards are common on busy commercial streets and in front of important buildings, but they are easy for pedestrians to pass, and generally blend in.
Thick concrete bollards in front of the Austrian Parliament Building, 2023Metal bollards in front of the Royal Courts of Justice in London
In the United States, government buildings are also protected by heavy anti-vehicular barricades (especially since the 1995 Oklahoma City bombing), but they are generally more permeable for pedestrians.
Metal bollards protect the federal courthouse in Downtown Manhattan (Google Streetview)
It is also worth noting that other popular pedestrian areas, such as the Yonge-Dundas intersection, are not protected from a potential vehicular attack — or an unintentional collision. It is beyond comprehension why the city only focused on protecting one pedestrian area, using such a poorly thought-out design. Toronto can — and should — do better.
There’s a touch of irony that in the same year Canadian sovereignty is increasingly threatened by an American president, the Hudson’s Bay Company — one of the world’s oldest corporations — has filed for bankruptcy protection. It will likely close at least half of its 80 stores, but with no guarantee it will emerge in a healthy state, able to rebound.
On May 2, 1670, The Governor and Company of Adventurers of England, trading into Hudson’s Bay, was given a royal charter to trade in all lands that drained into Hudson’s Bay, 3.9 million km2 of land in the heart of the North American continent, in order to compete with the lucrative French fur trade in the St. Lawrence basin. The new company had monopolistic commercial control of what was then called Rupert’s Land: the entirety of present-day Manitoba, most of Saskatchewan and Northern Ontario, a significant part of present-day Quebec, Alberta, and Nunavut, and even parts of what eventually became Minnesota and North Dakota.
Of course, this new monopoly, which quickly became known as simply the Hudson’s Bay Company (HBC), was created without consent or consultation with the many First Nations and Inuit communities. In the early days of trade, however, HBC relied on trading with First Nations for the valuable fur trades. It established forts and factories (trading posts) throughout the northwest, establishing places such as Moose Factory and Fort Albany that remain to this day.
In later years, HBC claimed a trading monopoly on lands draining into the Pacific Ocean; it also brought in missionaries to convert Indigenous peoples. (Its monopoly was challenged by new entrants such as the North West Company, which eventually merged with HBC after violent skirmishes over trading territorial rights.)
HBC’s vast networks of forts and trading posts, particularly Fort Garry (now Winnipeg) led towards the full colonization of western and northern Canada. In 1870, with the decline of the fur trade HBC relinquished control of Rupert’s Land to the new Dominion of Canada, which led immediately to the creation of the Northwest Territories, followed quickly by the Red River Rebellion and the creation of the Province of Manitoba.
HBC continued as a fur and goods trading company and it was still the only retailer in remote western and northern communities. In larger cities like Vancouver, Winnipeg, Edmonton, and Calgary, it established new department stores. In smaller communities, especially in the north, it took full advantage of its dominant position, and Northern Stores became notorious for high prices (in 1987, HBC sold off its Northern Stores division). HBC continued to exploit Canada’s natural resources — it even had an oil and gas subsidiary between 1926 and 1982.
In 1960, HBC focused almost entirely on its department store empire, acquiring the Montreal-based Morgan’s chain, competing head-on with Eaton’s and Simpsons-Sears. In the 1970s and 1980s, it also scooped up discount chain Zellers, Simpson’s stores (after its split from Sears Canada), Ottawa-based Freimans, and Hamilton-based Robinson’s, eventually rebranding those stores as “The Bay.” Finally in 1993, it acquired Vancouver-based Woodward’s. During this time, it sold off the Northern stores and the oil company. In the late 1990s, it launched the Home Outfitters big-box chain. The Zellers chain expanded under HBC ownership, first acquiring the competing Towers discount chain in 1991 and K-Mart’s Canadian stores in 1998.
Though the flagship stores still proudly proclaimed the May 2, 1670 incorporation date, few thought about the long and checkered history of the company. My first memories of The Bay’s retail empire were of the Simpson’s store close to where we lived in Brampton. Simpson’s was the flagship anchor of Shoppers World, a once-vibrant mall. I also knew Simpson’s from the flagship Queen Street store in Downtown Toronto, famous for its toy section, Christmas window displays, and of course, the TVO children’s program Today’s Special. (The most memorable episodes for me, a young, budding urbanist, dealt with a fictionalized closure and demolition of the store, before a heritage plaque uncovered during the move out saved the day.)
Opening sequence of “Today’s Special,” set in the downtown Simpson’s Queen Street store
The Shoppers World Simpson’s store, like the rest of the banner, was converted to “The Bay” in 1991. In 2007 the store closed, not long after I moved to my own apartment in Toronto. (I still have some of the chinaware I purchased at that Bay store before I moved to my own place.) But as I worked, and later lived, in Downtown Toronto, I found the Queen Street store very useful for casual clothes shopping and the occasional big-ticket item.
Demolition of the Shoppers World Simpson’s/The Bay department store in 2010
Though HBC was sold to a private equity firm in 2008, under CEO Bonnie Brooks’ leadership, there was still life in the department store, with leading stores like the Queen Street flagship upgraded. The fifth floor was a great place to browse for men’s clothes; the seventh floor had an excellent kitchenware department. HBC persisted through the bankruptcy of Eaton’s in 1997-1999 as well the wind-down of Sears Canada that began in 2012 (when it began selling the leases of its urban flagships, including former Eaton’s stores) and concluded in 2018.
But private equity did what private equity does best: it began selling off the assets and closing down stores, just as Sears did in its last decade. The Zellers discount department store chain was discontinued, with the majority of store leases sold to the ill-fated Target Canada operation in 2011. The Home Outfitters stores were closed in 2019. Real estate was sold off, with HBC leasing back the properties. For example, the Queen Street store was sold to real estate developer Cadillac Fairview — who owns the adjacent Eaton Centre mall — for $650 million in 2014.
In the last few years, it became clear that the department store chain was in decline. Though pandemic restrictions in 2020 and 2021 had a major effect, the downtown stores also lost office worker patronage. Suppliers were having trouble getting paid and were seizing merchandise at several stores; escalators and elevators were put out of service, and store hours were reduced at most locations.
The Hudson’s Bay store at Scarborough Town Centre closed at 7:00 on a weekday evening in March 2024, even though the rest of the mall remained open for another two hours
The loss of Canada’s last department store is unfortunate, but it comes as no surprise given the way private equity sucks once-proud businesses dry. The evidence was impossible to miss. How could customers be lured back when escalators were blocked off, marketing non-existent, and store opening hours scaled back? Not even Sears turned off the escalators in its last years.
I suspect, given the company’s 355-year history, a vestige of HBC will live on, especially in an era of renewed Canadian nationalist. Another business will certainly purchase the name and brand to continue selling the famous point blankets. Though the Queen Street store will certainly be redeveloped by Cadillac Fairview, strict heritage considerations will prevent its complete demolition. The Downtown Winnipeg store, closed in 2020, is already being repurposed into a new hub for Manitoba’s First Nations.
But it will remain a true shame, as I have always felt there was still a place for a full-service department store in Canada. It only needed to be well managed, relevant, and cared for.
VIA Train #1 at Hornepayne, Ontario. Normally this stop would be made overnight.
In late January, I went on a short vacation. Many people, given the short days and cold weather, opt for warmer climes. I, on the other hand, decided to travel to the infamously cold city of Winnipeg, Manitoba. Back in November, VIA Rail offered great deals on winter travel as part of its “Black Friday” sale; a berth in a sleeping car from Toronto to Winnipeg cost $271, with meals included. Winter travel by train can be beautiful, and I had fond memories of my February 2014 trip aboard the Algoma Central Railway between Sault Ste. Marie and Hearst.
I planned to spend two nights in Winnipeg, including taking in my first NHL game since the pandemic. The Jets were playing on Friday night against the original Winnipeg Jets, the Utah Hockey Club (which moved to Salt Lake City from Phoenix in 2024). I would then travel back east by bus, with a stopover in Kenora, flying home from Thunder Bay.
Unfortunately, my train from Toronto was delayed by eleven hours, a new record in my rail travel setbacks. The train from Vancouver faced several setbacks due to extreme cold conditions in the Prairies and Northern Ontario, arriving in Toronto over 15 hours late, around 8AM on Wednesday morning. (VIA Rail’s communications were subpar, and though I got two emails advising of a 5:00 PM departure on Wednesday, we did not actually leave until 8:00 PM, about 10 hours late from Toronto.)
Despite the delays, it was a very pleasant train ride across Northern Ontario in the snow. The cooked-to-order meals served aboard the Canadian, as always, were very good, and service was friendly. The lights in the dome car for our section were turned off, allowing passengers to gaze into the wilderness, even at night.
As it turned out, I was able to cancel my first night’s stay in Winnipeg without penalty, which was fortunate as the train arrived at 7AM Friday, nearly 12 hours late. But for me, it was fortunate, as by then, coffee shops were opening up in Downtown Winnipeg. An earlier arrival, had the train made up time, would have forced me to find a 24-hour restaurant to wait at, and there aren’t any in the downtown area.
The monument to the 1919 Winnipeg General Strike; a Corten steel replica of a toppled streetcar across the street from Winnipeg City Hall. It was especially compelling partially buried in snow.
Though I have been to Winnipeg several times before, this was my first time visiting the city in winter. I was pleased to see how the city embraced the short, dark, cold days. Out at The Forks, where the Assiniboine River joins the Red River, there is a lively marketplace located in former railway maintenance and freight buildings behind Union Station. The complex includes a branch of the local McNally-Robinson bookstore chain, restaurants, cafes, art shops, and other local businesses. There are plenty of tables and seating, with water dispensers and plenty of public washrooms. It is one of Canada’s great public spaces.
Inside one of the market buildings in the Forks, a former railway maintenance building
Outside, there were Warming Huts art stations, many of which were very compelling. Ice skaters have a choice of an artificial ice rink, covered by a tent-like canopy, or getting out on to a cleared natural path along the Assiniboine River.
Skaters on the Assiniboine River; warming huts along the ice give skaters a place to sitOne of the Warming Huts, titled “Wrong Turn,” representing a car sinking into an icy river
After 24 hours in Winnipeg, capped by a great hockey game in a lively arena, I made my way west towards Kenora and Thunder Bay. Kasper, which I last rode in 2019, has an early morning departure from Downtown Winnipeg, at the Balmoral bus terminal, stopping at Kenora, Dryden, and Sioux Lookout. Among the six passengers were a First Nations woman and her companion, returning home from a medical visit. Intercity buses are a lifeline. The Kasper bus was a 12-passenger van, and despite the poor winter weather conditions, it was a safe, comfortable, and friendly service.
Snowy conditions on the Trans-Canada Highway headed east from Winnipeg
Taking the morning Kasper trip allowed me to spend a few hours in Kenora, population 15,000. The community on the Lake of the Woods is a popular summer vacation spot; this was my first time visiting Ontario’s most westerly city. Kasper’s Kenora stop is at a McDonalds just east of downtown; this gives passengers a chance to stretch, use the washroom, and grab food.
Kasper Minibus at the Kenora McDonald’s
The walk from the McDonald’s back towards downtown was pleasant. I was greeted by several deer, in their winter coats, comfortable wandering in a residential neighbourhood.
Northern white-tailed deer in their heavy winter coats
Kenora’s downtown is small, but blessed with a solid collection of historic buildings, including the old post office (now city hall), the district courthouse, a two-storey Canadian Pacific railway station (which served VIA until 1990), and the five-story Kenrica Hotel. The hotel has seen better days — the ground floor defaced by an unfortunate 1950s-era streetfront — but it still has good bones.
Kenrica Hotel, on the main corner in Downtown Kenora
South of Downtown Kenora, on the lakefront, a cylindrical hotel, ten storeys high, overlooks Lake of the Woods, with a marina at its base. The hotel’s mid-century modernist form is unusual for Ontario, which makes it stand out even more.
The Clarion Inn on Lake of the Woods
Many towns and cities in Northern Ontario feature a roadside attraction. Sudbury has the Big Nickel, Wawa has a giant goose, and White River has Winnie-the-Pooh. Kenora’s is a giant sculpture of a muskie fish, called “Husky.”
“Husky the Muskie” – Kenora’s roadside attraction
Ontario Northland operates a bus six days a week between Winnipeg, Thunder Bay, Sault Ste. Marie, and Sudbury, with operator changes at Thunder Bay and Sault Ste. Marie. Between Kenora and Thunder Bay, the route alternates, with service to Fort Frances and Atikokan three days a week and to Dryden and Ignace the other three days. Passing through Fort Frances (where the bus stopped at a McDonald’s there for a rest break), I finally visited every county, district, and region in Ontario, with Rainy River District being the final one.
Ontario Northland bus in a snow-covered McDonald’s in Fort Frances, Ontario
The Ontario Northland bus driver that day was exceptional; because of a winter storm, Highway 17 was closed near Batchewana Bay; as such, the bus would not continue past Thunder Bay. Though we were nearly an hour late arriving into Thunder Bay due to road conditions, the operator was willing to continue past the Thunder Bay Ontario Northland depot to drop anyone off continuing to the hospital campus. I was also able to get off the bus by my hotel.
The Ontario Northland depot at Thunder Bay is not in a very good location, in an industrial area off Highway 61 near the Thunder Bay airport, without direct local transit connections or adjacent amenities. At least a stop at Thunder Bay Regional Health Sciences Centre (which has local transit and is near Lakehead University) is also provided.
Ontario Northland Thunder Bay depot, located in an industrial area on a road without sidewalks(Google Streetview)
Difficult winter road conditions make travel across the North a challenge; this is why professional and safe bus and train operators are so important for getting around.
Metrolinx rendering of the planned new Drury Lane pedestrian overpassin Burlington
On the home page of Metrolinx, the provincial agency tasked with building and operating regional transit in the Greater Toronto and Hamilton Area and beyond, there is a statement under the heading “Connecting Communities.”
The Greater Golden Horseshoe is growing, and you need to get places. Our transit projects will connect new, established and emerging communities across the Greater Golden Horseshoe. – Metrolinx
Unfortunately, the very same transit projects and rail corridor upgrades can serve to disconnect, rather than connect, communities. Too often, GO Transit lines are secured without regard to the neighbourhoods they run through, without simple and convenient crossings for pedestrians and cyclists. Where overpasses are provided, they are built in such a way that makes them more difficult than necessary to cross.
A GO Transit train passes under the existing Drury Lane pedestrian overpass
Take the example of the planned replacement of the Drury Lane pedestrian overpass in Burlington, which connects Fairview Avenue to the south and Orpha Street and a postwar residential neighbourhood to the north. With Burlington GO Station only 500 metres to the west, the pedestrian overpass provides a useful connection to GO and Burlington Transit services as well as (the station’s north end is poorly connected to the Orpha Street area, it is primarily a motor vehicle access to a large parking structure). Drury Lane continues south of Fairview Street towards Burlington’s Central Park, the city’s main library branch, and leads towards the waterfront and downtown core. Unlike Brant Street, Fairview Street, or Guelph Line, Drury Lane is relatively quiet, with painted cycle lanes.
The planned new Drury Lane pedestrian overpassin Burlingtonwith lengthy access ramps
The new overpass, replacing the existing 50-year-old structure, will be taller, with longer approach ramps. Metrolinx touts the improved accessibility of the new bridge, even though it will add more time to travel times with an extra ramp segment on each end. No stairs are provided to provide a short-cut for those able to navigate steps.
The new bridge’s increased height will provide additional clearance for the planned electrification of the Lakeshore West rail corridor.
Existing ramps at the north (Orpha Street) end, which requires three full turns to reach the top
A simpler solution would have to build an underpass, which would require a much shorter vertical route for pedestrians and cyclists. Indeed, the rails are on a slight embankment above street level already. A wide, well-lit underpass would improve accessibility; in fact, pedestrian underpasses are provided at nearly all GO rail station where grade separations are required as they provide quicker and easier access between platforms and the station building, parking and bus stops.
Though it has yet to open, the Paton Road connection under the GO Barrie Line in Toronto shows how a wide pedestrian underpass could look.
There are many other opportunities for safe and accessible pedestrian and cycling infrastructure along GO Transit corridors. The best example might be in North York, where the combination of a Metrolinx rail corridor and a twelve-lane Highway 401 make pedestrian and cyclist movement especially difficult and unsafe. At one time, it was easy (though still illegal) to cross the tracks between Floral Parkway, a residential street running east-west from Keele Street to the GO Barrie Line, to Bridgeland Road, an industrial street connecting to Caledonia Road and leading towards Yorkdale Mall.
By the late 2000s, new fencing was put up to prevent pedestrian crossings here; this was further upgraded with reinforced chainlink fences, and more recently, a noise wall. Metrolinx knew this was a popular place to cross, but instead of providing a safe route (either a signalized and gated at-grade crossing, an overpass, or an underpass), it worked only to harden its property.
The highly-secured Bridgeland Road/Floral Parkway crossing in 2013The Bridgeland/Floral crossing in January 2025, with a noise barrier completely blocking Floral Parkway from the tracks
As new high-density residential development is nearing completion at Dufferin and Bridgeland on the site of an old Holiday Inn, as well as mixed-use development planned at Yorkdale Mall and a major hospital at Keele and Highway 401, there is even more of a need for sustainable, safe, active transport. The walk between Floral Parkway and Bridgeland Road is 49 minutes; the Highway 401 interchanges at Keele and Dufferin are also unsafe to navigate by foot or bicycle; fast moving traffic and narrow sidewalks make them unpleasant as well.
We need local and provincial officials to push for safe and accessible access across transit corridors and major highways for all users, but especially pedestrians and cyclists who are typically overlooked when these projects are planned and built.
Though transit construction is very beneficial for the region’s growth, it is still frustrating when an agency tasked with “[connecting] new, established and emerging communities across the Greater Golden Horseshoe” fails to connect the communities its transit projects run through.
A modern electric tower looms over an early hydro pole
On the edge of a quiet postwar neighbourhood in Hamilton, Ontario, there is a remarkable remnant of a time gone by, preserved in situ, accompanied by an interpretive plaque. A small steel hydro-electric transmission tower stands in a park, once part of a pioneering 43-kilometre corridor that connected Hamilton with a new hydro-electric generating station at DeCew Falls, near St. Catharines. Next to the old pylon stands a much taller tower carrying electric lines along the same corridor.
Looking south, with the old tower facing the Rosedale neighbourhood
Both the DeCew Falls plant and the transmission corridor were constructed by the Cataract Power Company, an organization founded by five Hamilton businessmen, who all had the first name John. “The Five Johns” took control of the city’s power generation and distribution, electric lighting, as well as the Hamilton Street Railway (HSR) and electric interurban railways (known as radials) to nearby cities and towns including Dundas, Oakville, Brantford, and Beamsville. The HSR began electrified streetcar service on June 29, 1892, several months before the first electric streetcar operated in Toronto.
The tower was erected by the Dominion Power Company (the successor company that absorbed the Cataract) in 1913, as part of an upgrade of the corridor between Hamilton and DeCew Falls, and it is the only one of its vintage to survive. Beside the old tower, a modern hydro-electric corridor follows the same route south, up the Niagara Escarpment.
Access to cheap, reliable hydro-electric power was one reason why Hamilton was able to thrive as a major industrial centre, attracting steel producers, tire and auto manufacturers, textile mills, and electrical equipment suppliers. That, along with excellent water, rail, and road access helped to make the “Golden Horseshoe” at the western end of Lake Ontario shine.
Plaque installed by the Hamilton Historical Board in 2014 titled Hamilton: The Electric City
Eventually the hydro dam, the transmission corridor, the HSR, and the radials were taken over by the Hydro-Electric Power Commission of Ontario, which consolidated the many private power companies throughout the province and putting them under public control. Adam Beck, who headed the commission, was also an advocate for interurban railways, so control of the HSR and the radials was a natural fit. Unfortunately, Ontario’s radial railways were never fully consolidated, and most disappeared by the early 1930s. Hydro, however, kept control of the HSR until 1946, when it was sold to Canada Coach Lines, a Hamilton-based intercity carrier whose routes followed several of the old radial lines. Under private CCL ownership, the last streetcar lines were replaced with diesel and electric trolley buses by 1951.
The “danger – high voltage wires” sign on the old tower bears the Hydro-Electric Power Commission of Ontario name. HPEC, later known as Ontario Hydro, took over the corridor from the private Dominion Power Company.
Heritage preservation need not be concerned only with major landmarks and grand buildings. Sometimes the seemingly mundane details matter too, and tell us about the history of our built environment. In Toronto, at Dundas Street West and Shaw Street, an old air raid siren still stands at the top of a long metal tower. These sirens were common place from the 1950s to 1980s, but they were mostly taken down as they became redundant due to modern missile technology (rendering evacuation and “duck and cover” measures useless) and the eventual end of the Cold War.
Today, the remaining siren tower is also a reminder of those times.
Disused air raid siren still stands at Dundas and Shaw
One more thing that the City of Hamilton has done in the last year is paint two of its buses in retro liveries, celebrating the 150th year of the Hamilton Street Railway Company. Though the HSR hasn’t actually operated streetcars since 1951 (and abandoned trolleybus service in 1992), the name persists through multiple ownership changes, even after municipal ownership starting in 1960.
One bus sports the 1950s-1960s-era colour scheme of burnt red and cream, while a second bus has the classic yellow and black “Ti-Cats” look used in the 1970s and 1980s. Though modern buses still have a prominent yellow stripe and the long-running interlaced HSR letters-in-a-shield logo, there’s nothing quite as says “Hamilton” quite like classic yellow and black scheme.
Two modern Nova low-floor buses layover at the end of the Barton Street route, with one in the 1950s-era red-and cream colours, and the other in the current colour schemeA New Flyer articulated bus in the prominent “Ti-Cats” colours of black and yellow, which match the colours of the venerable CFL franchise (as well as the traffic signals used in Hamilton)
It would be great for other agencies, such as the TTC, GO, and Brampton Transit to bring out their old colours. I would like to see a modern low-floor bus or Flexity streetcar in the classic maroon and cream colours, or a GO bus with the 1970s GO Transit wordmark. I would love to see a Brampton Transit bus sporting the old pink stripe and “b” logo.
Last month, I wrote about the challenges getting around Toronto’s Union Station, Canada’s busiest transportation hub, particularly for passengers using mobility devices or carrying luggage. Only one poorly-marked elevator directly links the Great Hall and the UP Express platform with the subway station/PATH level, which is located two floors down.
I returned to Union Station on Tuesday, January 7, to see if any improvements were made since I wrote my initial post. Somewhat surprisingly, new signs were installed beside the elevators, indicating which floor goes where.
Elevator signage at B2 level (subway concourse/PATH level by Bay Street) that indicates where the other floors lead to: Level B1 for VIA trains, shops and restaurants, and exit to Front Street, and Level 00 for VIA ticketing, UP Express trains, and access to the Skywalk to Rogers Centre, CN Tower et al.In the GO York Concourse, the elevator leads to Level 00 (The Great Hall) only.
These signs are a notable improvement, but there is still no signage inside the elevator cars themselves, so the traveler must note the directory signage before entering the elevator. Furthermore, the Great Hall, the historic centrepiece of the Union Station complex, is not noted, even though it is a logical meeting place from where access to all GO, VIA, and UP Express train services can be made, or where taxis can be found right outside.
Unfortunately, the elevators themselves are still difficult to locate, and the decision to have just one slow elevator connect the Great Hall/UP Express floor with the subway station entrance remains unfortunate. There is still so much more to be done.
In the Great Hall, there are clear signs directing passengers towards the subway, but there are no indications on where a barrier-free passage can be found. A supplementary sign pointing towards the one elevator, located at the far end of the Great Hall, could be useful here.
In late 2024, I phased out my use of the social media website previously known as Twitter; by November of last year, I completely deactivated my account. Though I spent a lot of time on Twitter since 2012, when I first joined to follow City Hall news, I found it to be less and less enjoyable, even as my follower count grew. The lack of moderation, along with the rise of trolls and bots, made it less useful; the purchase of the platform by Elon Musk, who changed the verification scheme to promote paid users over official agencies and quality posters made it even worse. Despite so many professional and social connections made through that social media platform, it was time to leave.
The time to leave Meta’s platforms (Facebook, Instagram, and WhatsApp) has also come. Meta just changed its content moderation policies, including the “Hateful Content” policy, which according to Wired, “will permit users to accuse transgender or gay people of being mentally ill because of their gender expression and sexual orientation.” Its policies on disinformation have also changed for the worse. Mark Zuckerberg has joined Elon Musk in supporting President Re-Elect Donald Trump, whose own politics benefit from disinformation and hate.
Facebook was already becoming unusable. The ban on sharing actual news content in Canada (rather than supporting actual journalism) stopped me from sharing some of my own content on the platform, as well as expressing interest or thoughts on local news items. My feed was increasingly full of unwanted content such as “suggested for you” posts and an increasing number of ads.
But the latest decisions have made my decision to leave easier. I will be winding down my presence on Facebook, while deactivating my (rarely used) Instagram account completely.
You can find me here on this website, where I will continue to post my thoughts. I can also be found on BlueSky and LinkedIn, at least for now.
Previously on this website, I discussed the problems with the unsightly, intrusive, and poorly thought-out mess of Jersey barriers plopped in front of Union Station along Front Street. They have not only been an eyesore unbefitting a signature heritage structure, but they have also been difficult for pedestrians to navigate around, especially at the corners of Front and Bay and Front and York.
Inside Union Station, however, a lot has changed in the last few years. In general, pedestrian flow within the station building has improved, especially with the opening of the GO Transit York Concourse, which provides a second access point for regional trains. Flow between subway, train, and shops is considerably improved; there are also a lot more food and retail options befitting a central transport hub.
Despite new escalators and elevators, accessibility in Union Station remains poor. Though technically, the station is fully accessible to anyone using a wheelchair or other mobility device, the wayfinding is absent in key areas. There is only one small elevator that directly connects the subway level with the Great Hall, UP Express trains, and Front Street. An accessible route is also difficult to find.
The view after entering the Union Station complex from the TTC subway. The overhead sign shows the way to GO trains, the bus terminal, the Union Market shopping area, Scotiabank Arena, CIBC Square (an office building), York Street, more shops and restaurants, and VIA and UP Express trains.
Imagine entering Union Station from the adjacent TTC subway station with a wheeled device or a mobility aid. There is a large concourse with signs leading forward towards the GO Transit York Concourse along with Scotiabank Arena, the bus terminal, and Union Station shops and food kiosks. To the left is Bay Street, and to the right are a set of escalators and stairs leading up towards VIA Rail and UP Express trains. Behind the stairs and escalators is a single elevator, hidden away.
To the right is a set of escalators, stairs, and hidden behind, a poorly marked single elevator.These lead towards UP Express and VIA trains, York Street, and attractions such as the CN Tower, the Convention Centre, and Rogers Centre.
The elevator provides no information other than a sign that indicates that this is, in fact, an elevator, and this is the B2 level. This is a single, small elevator, which operates slowly.
The elevator at the B2 (subway) level
Once inside the elevator, there is no information other than buttons marked “G”, “B1”, and “B2”. There is nothing to tell the elevator user what is accessible from each floor.
Confusingly, the official Union Station map directory calls the three levels “Street Level” (G, the Heritage structure including the Great Hall, West and East Wings, along with the path towards UP Express and the Skywalk), “Lower Level” (B1, the GO York and Bay Concourses, the concourse beneath the Great Hall, and the VIA departure area) and “Retail Level” (B2, including the food court, food hall, and connections to the subway). In the elevators, the audio prompts only mention the three level names.
Inside the elevators, there is no indication what each level is, or where they lead to — the buttons and empty spaces beside them just show G, B1, and B2 levels
At G level, which includes the Great Hall, VIA Rail departures and business class lounge, and the passage west towards UP Express trains and the Skywalk to the CN Tower and Rogers Centre, the elevator is also hidden behind a wall.
The only elevator connecting the Great Hall, the lower concourse, and the subway level is hidden, with tiny signage directing travelers to it
On the west side of The Great Hall, there is also an elevator, beside the stairway down to the GO Transit York Concourse. This elevator does not serve level B2.
York Concourse elevator, on the west side of Union Station’s Great Hall
If the traveler was only connecting from subway to UP Express with a heavy bag, and not using a mobility device, they might decide to take an escalator from the subway B2 level to the B1 level, the lower Union Station concourse originally intended as an arrivals area for intercity trains. However, there is no elevator or upwards escalator to be seen.
Looking west in the lower concourse, towards York Street and UP Express trains
If one knew Union Station well, they could make a lengthy detour through the ramps in the VIA Rail area to get to the Great Hall or go around through the GO York Concourse to reach the elevator or up escalator to the Great Hall. But these routes are not marked from the lower concourse area.
To show how difficult it can be to navigate the station while using a wheeled device (be it a wheelchair, stroller, or wheeled luggage), I shot this video showing how a first-time visitor getting off an UP Express train from Union Station would try to find the TTC subway entrance.
Video depicting 9-minute trip at a normal walking speed between the UP Express area and TTC subway station entrance, using first available elevators each time.
At no point was there any visible signage showing the most direct route for someone requiring a barrier-free path from UP Express to the subway. The maps below show the route I took:
Route from UP Express to the Great Hall and York Concourse Elevator (Street Level, or G). Arrows are added to mark the route I took in the video.Path through York Concourse, lower Union Station concourse (Front St. Promenade) – the B1 Level, and to the second elevator to the Bay St. Promenade (subway level). Arrows are added to mark the route I took in the video.Last part of the trip on the Retail Level (B2) to the subway station entrance. Arrows are added to mark the route I took in the video.
Whenever I travel through an international airport — Toronto Pearson is a good example — I never have to think too hard about where the accessible routes are. Escalators are easy to find. There are banks of two or three large elevators in strategic locations on the ground side of airports, connecting departure and arrival areas, as well as ground transportation facilities. As Canada’s busiest transport hub — busier than Toronto Pearson Airport even — Union Station’s elevators and escalators should be plentiful and easy to find.
I am aware that there are particular challenges at Toronto Union Station — the City of Toronto controls only the common areas, such as the Great Hall, the retail areas, and the main entrances. Metrolinx, the agency responsible for GO Transit and UP Express, controls the York and Bay Concourses, as well as the UP Express station area. VIA Rail maintains its departures area. There are also heritage elements that need to remain intact, such as the Great Hall. But these issues of ownership and heritage preservation do not excuse the difficulty of getting around with a mobility device or even a wheeled bag.
Why weren’t multiple elevators installed connecting all three levels, to improve capacity, speed, and provide redundancy in the case of an elevator outage? Why are there not easy-to-find elevators in the West Wing near the UP Express area?
Judging by the condition of the signature Great Hall itself, there is work yet to be done before Union Station is fully restored to its 1920s grandeur. It should not be too hard to improve accessibility and wayfinding as well. Not just for Torontonians, but for international travelers too.
The Great Hall floor is still cracked and patched, with electrical tape covering some of the damaged sections
In mid-November, I found myself in Washington DC, accompanying my spouse as she had multiple days of work-related meetings. While I spent part of my time visiting cities in Delaware, Maryland, and Virginia, I also visited several neighbourhoods in Washington itself. Among the things I wanted to see for the first time was the D.C. Streetcar, one of nearly a dozen systems built across the United States in the last two decades. I had already taken rides on modern streetcars in Atlanta, Detroit, Kansas City, Cincinnati, as well as Portland and Seattle, coming away mostly unimpressed — though Portland, Detroit, and Kansas City show some promise. Washington’s small implementation didn’t win me over either.
I grew up in Brampton, a suburb of a city that maintained a large legacy streetcar fleet. Growing up, I thought streetcars were the greatest thing: big, smooth, quiet, gliding through some of Toronto’s most interesting neighbourhoods. I watched as the city expanded its street railway network along the waterfront and up Spadina Avenue before I had the opportunity to move to the big city.
Living in Toronto, and reliant on the streetcars, I got to experience the highs and the lows of street railway operation: traffic congestion, bunching, diversions, bustitutions, but also the sweet late-night rides when the streetcar really felt like the king of the road. The new low-floor Flexity streetcars brought even larger vehicles, but they were subject to the same constraints as the smaller CLRVs.
The TTC’s indifference to line management and the insistence on slow operation in the name of safety (without actually addressing problems like obsolete switches) made streetcar travel less magical with every passing year. But in Toronto, streetcars are still a workhorse, and there is still no easy way for buses to permanently substitute for the demand on routes like King Street.
Visiting cities elsewhere in the world, like Viennaor Hiroshima, makes me realize that trams can and should work, something that Toronto has largely forgotten. Or something that American cities rediscovering the streetcar haven’t even figured out.
Former D.C. Transit streetcar in the distinctive 1956-1962 Trans Caribbean Airlines colour scheme, at Seashore Trolley Museum in Maine
Like all large American cities, Washington once had a robust streetcar network, with several private operators that consolidated into Capital Transit in 1933. Streetcars extended throughout the District and into Maryland suburbs, with separate companies providing service into Virginia’s sprawling suburbs until 1941.
Within central Washington, streetcars were required by law to draw electric power from an underground conduit for aesthetic reasons, though outlying areas did not have this this obligation. Therefore, many streetcars in DC, including the modern PCC streetcars acquired in the 1930s and 1940s, had both overhead trolley poles and underbody current collectors.
The last streetcar line in DC was abandoned in January 1962. Fourteen years later, the first section of the Washington Metro opened for service. Unlike the streetcars, the new Metro system was more of a regional service, reaching far out into the Maryland and Virginia suburbs. (Famously, the affluent and congested Georgetown area of Washington is not served by Metro, which was designed mainly as a commuter service.) Though bus service was consolidated throughout the region, there were parts of Washington left underserved by Metro and local bus. The District government began operating its own bus service, DC Connector, and began planning new streetcar services to serve traditionally underserved and rejuvenating neighbourhoods.
Map of the proposed Phase I streetcar network. Only the thick red line was completed.
The first planned route would have connected Anacostia, a historic neighbourhood with a majority Black population, with the Metro and with the gentrifying Navy Yards district on the north side of the Anacostia River. At first, the new light rail would have followed a disused CSX freight spur line, but disagreements with the railroad and land title issues changed the route to a shorter, on-street alignment. After several false starts, work started in 2009 on a “demonstration line” between Anacostia Metro Station and Joint Base Anacostia–Bolling, a major military installation, with an extension to Minnesota Metro Station to follow.
Looking east on Firth Sterling Ave SE with the tracks suddenly ending before Suitland Parkway. The abandoned CSX spur line right-of-way is on the right.
Work was suspended indefinitely in 2010. Today, less than a mile of track remains abandoned in place.
Looking west on Firth Sterling Ave SE toward Joint Base Anacostia–Bolling, where curb-side streetcar tracks installed in 2009-2010 are left abandoned
An abbreviated 2.4 mile (3.9 km) H Street-Benning Road Line did open, however, in 2016, several years late. The route, which begins on the H Street overpass north of Union Station, extends east to Oklahoma Avenue, at a public park and sports complex north of the abandoned RFK Stadium. Service, which is currently fare-free, operates every 12 minutes during daytime hours. A parallel bus route, the X2 Benning Road–H Street Line, operates as frequently, but has a much longer route and is considerably faster.
H Street, in the city’s east side, has long been a lower-income, majority Black neighbourhood, hit hard by disinvestment, civil unrest (especially after the assassination of Dr. Martin Luther King Jr. in 1968), crime, and depressed property values. But its proximity to the governmental, cultural, and commercial centres of the city made it an attractive corridor for redevelopment.
A westbound streetcar shifts into the median on H Street on the way to Union Station
Though Union Station is the western terminus of the short streetcar line, the connection to the Metro Red Line, Amtrak, MARC, and VRE trains is awkward. H Street is to the north of Union Station, crossing over the multitude of tracks leading into the station platforms on a long overpass. The streetcar stops halfway across, in the median. Passengers getting off the streetcar must walk further west on the median, then cross the eastbound lanes of H Street at a traffic signal controlling a driveway exit from the Union Station parking garage. A poorly marked sidewalk provides the connection into the parking garage (which also houses the Union Station intercity bus terminal) and down towards the main station building.
The path from DC Streetcar, through a parking garage, towards Union Station
Like most modern streetcar lines in the United States, the DC Streetcar runs in mixed traffic, in the outer driving lane. This allows for platform level boarding from the sidewalk at each stop, but it also leaves the streetcar susceptible to traffic delays due to congestion and from stopped cars and trucks. Though there are parking and layby spaces to the right of the streetcar track, a wide or improperly stopped vehicle can easily disrupt service. Streetcars regularly squeeze past properly parked delivery vans, as in the photo below.
A streetcar squeezes past a stopped Amazon delivery van on H Street
But new streetcar lines in North America are typically less about moving people than it is about sparking new urban development. On H Street, this has definitely happened. New mid-rise rental and condominium residential buildings line the western end, towards Union Station. A Whole Foods grocery store is at the base of one of those buildings, where previously, there was a parking lot and local grocery store.
Streetcar passes a Whole Foods grocery store at the base of a mew seven-storey rental apartment building, northeast corner of H Street and 6th Street NEThe same corner in 2008, with a neighbourhood grocery store on the northeast corner of H Street and 6th Street NE(Google Streetview)
Still, I wonder how much the streetcar itself contributed to the gentrification of H Street. The streetscape is greatly improved, but streetcar ridership is low, despite the free fare. The close proximity to Union Station, government offices, and commercial areas, along with rezoning of vacant lots would have made a bigger impact. However, government investment on the corridor made it attractive for speculators and developers to assemble land and build.
In the meantime, as rents skyrocket, crime remains a concern. New stores such as Whole Foods do not serve long-term residents and local businesses have been displaced. Like Whole Foods, the streetcar was designed to support the new community, while others continue to take the bus and shop at the Safeway on Benning Road.
Looking east at H Street and 3rd Street, 2008 (Google Streetview)Looking east towards 3rd Street, November 2024
If the H Street-Benning Road Streetcar was extended in both directions based on the original plans, it could prove to be a useful, albeit slow, transit service filling in one of the gaps left by the Washington Metro system. But as Washington struggles with its city budget, this is very unlikely. By the end of the year, the DC Circulator bus system will disappear for good, further orphaning the single short streetcar line operated by the District.