Category: Transit

A sudden drop in transit usage across the Toronto Region

Last week, I wrote about how several TTC routes were facing overcrowding, despite the COVID-19 pandemic, and a severe drop in system-wide ridership since early March. I shared this analysis on Spacing’s website, and Ben Spurr at the Toronto Star reported more about the story this week.

Though detailed ridership data is not freely accessible, I wanted to see how ridership on the TTC, GO Transit, and other Greater Toronto and Hamilton Area transit agencies was faring. Helpfully, the team behind the Transit app, a trip-planning smartphone tool, made their usage data available to transit agencies, journalists, and data nerds to track transit demand during the pandemic. Although there are some limitations to using this data (more on that later), it’s an excellent metric for tracking transit ridership for dozens of major transit authorities across Canada and the United States, representing nearly every major metropolitan region.

The numbers used to determine transit ridership demand is based on usage of the Transit app. (While Transit is one of several apps that can be used to plan trips, including Metrolinx’s own Triplinx app, Transit is my favourite). Normal usage is defined by Transit as app sessions observed on the same day of the week one year ago, averaged over three weeks and corrected for yearly growth in the corresponding transit agency. Hence, a rapidly-growing system, such as Brampton’s, can be represented accurately by the app.

Data was available for every transit agency in the Greater Toronto and Hamilton Area, apart from paratransit services (e.g. Wheel-Trans, Transhelp, DARTS, etc.) and Milton and Caledon Transit, the smallest fixed-route services. The graph below shows the how the usage of the Transit app fluctuated based upon the expected value, reflected as a percentage.

Transit app usage compared to expected for GTHA transit agencies, February 15 to April 6, 2020 (click for larger image)

Note how the actual Transit app usage dropped by over 40% for every transit agency on Monday, February 17, which was Family Day, a provincial holiday in Ontario. Most transit services were operating on a weekend or holiday service, while students and many workers did not take transit. This was likely compared with normal Mondays, hence the one-day drop.

It wasn’t until the second week of March that ridership began to decline as the number of COVID-19 cases began to surge in Canada and the United States, and governments began announcing new measures to reduce the rate of infection. On Thursday March 12, Ontario announced that public schools, scheduled to close for March Break, would stay closed for two additional weeks (the shutdown has since been extended). That day, the National Basketball League suspended the season, followed quickly by all other sports leagues. Employers began to implement contingency measures, such as work-from-home arrangements. By Monday the 16th, all restaurants were closed to sit-down clientele, and most entertainment venues closed.

By the week of March 29, transit demand was down by 75 to 82 percent across the Greater Toronto Area. Although many workers were either laid off or were sent home to work, employees in the healthcare, personal care, logistics, essential retail service (i.e. grocery workers), and food manufacturing industries remained on the job. This is evident in the difference between the demand for the subway (-81%) and the surface network (buses and streetcars, -76%) as they serve very different employment centres. Transit’s numbers are comparable to the TTC’s own ridership estimates.

Map depicting estimated drops in transit demand for GTHA transit agencies compared to expected use for week of March 29 to April 5, 2020. Data from Transit app.

Brampton Transit had the lowest estimated reduction in demand, at -75%. This could be for the same reasons that several bus routes in Toronto saw crowding despite a system-wide drop in ridership. Brampton’s population is relatively lower-income than many other suburban municipalities in Halton, Peel, and York Regions. Brampton also has many large food processing employers, such as Maple Lodge Farms, and many warehouses and distribution centres, including two major Amazon Fulfillment Centres. Brampton Transit connects to other major manufacturing and logistics employment areas in Mississauga, Vaughan and Toronto, including Pearson Airport.

Oakville Transit had the greatest drop, which can be explained by two factors. The first is that Oakville, is a relatively more affluent municipality, with fewer logistics and food industry employers. Secondly, its bus network is designed entirely to connect with GO Transit’s Lakeshore Line, which feeds Downtown Toronto. Therefore, the ridership dependent on Oakville Transit is more likely to be working from home than Brampton’s.

It must be noted that Transit’s figures are not the same as detailed ridership numbers collected by each transit agency. For example, Metrolinx cited a 90% drop in ridership across the GO Transit train and bus network, compared to Transit’s 79% estimate drop. Nonetheless, Transit’s data is a valuable metric.

With the sudden drop in ridership, there’s also a sudden drop in revenue. While many systems, including Brampton Transit and GO Transit have made service reductions, they have been careful to ensure enough capacity remains to safely meet demand. Every system has also increased vehicle and station cleaning, and most have stopped collecting fares to protect both passengers and operators. Just like laid-off employees, students, and freelance workers, transit too will need a bailout of some kind to rebuild lost ridership and maintain safe and healthy services.

Transit projects such as the Eglinton-Crosstown LRT, the new relief transit service for central Toronto (be it the Relief Line or Ontario Line), and GO Transit expansion must go on, as does the progress made in building ridership at suburban systems such as Brampton and Durham Region.

April 8, 2020
Mapping TTC crowding during a pandemic
Rear door boarding on TTC buses is just one measure the TTC has taken to address the COVID-19 crisis

Note to readers: I have since written an updated version article (with a revised map) on Spacing’s website.

While most people are urged to stay home as much as possible during the ongoing COVID-19 pandemic, there are those who must carry on. These include health care workers, staff at grocery stores, pharmacies, and other essential businesses, and others who can not work from home. There are also those who continue to require transit to undertake essential errands, such as medical appointments.

Thankfully, most transit systems have carried on. Through GO Transit has experienced an 80% drop in ridership since the beginning of March, it continues to operate all rail lines and most bus routes, providing fewer trips, but maintaining the same span of service hours. The TTC discontinued most express routes, but it maintains a grid of frequent bus and streetcar services.

However, the TTC and Brampton Transit continue to struggle with crowding on certain routes. Brampton Transit — which has resorted to an “enhanced Saturday service” level –will only carry half a bus’s seated capacity to enforce social distancing, which has resulted in “closed-door” situations where buses won’t stop for waiting passengers. As a result, several routes are now discontinued during peak periods so that buses are sent to address crowding elsewhere. Brampton Transit serves many shipping warehouses, including two Amazon fulfillment centres, which remain busy during this time.

Meanwhile, the TTC is struggling with morning rush hour crowding on ten bus routes:
- 29 Dufferin
- 35 Jane
- 41 Keele
- 44 Kipling South
- 96 Wilson
- 102 Markham Road
- 117 Alness-Chesswood
- 119 Torbarrie
- 123 Sherway
- 165 Weston Rd North
These routes, mostly clustered in the city’s northwest, are illustrated below.

Map of overcrowded early morning TTC routes during the COVID-19 pandemic
(click for larger version)

Routes 117 and 119 are industrial services, connecting warehouses and food service plants. These industries — like the infamous Fiera Foods plants served by Route 119 — rely on low-paid, often temporary workers, with early morning starts. Certain warehouses and many food-service plants also have very early starts to the day. It would be tough for workers to accommodate the TTC’s request to travel at later times. Routes 96, 102, and 165 also extend into major industrial areas. Route 123 serves the Metro supermarket chain’s distribution centres on Dundas Street and The West Mall.

Many of these routes run through Toronto’s neighbourhood improvement areas, which are identified by the city as those requiring additional investment due to issues such as poor access to services and higher concentrations of low-income families. In addition, routes 41, 96, 119, and 165 serve the Humber River Regional Hospital, one of Toronto’s largest health care facilities, while the 96 Wilson also directly serves Etobicoke General Hospital.

Though it would be best for private essential employers to stagger shifts during this unprecedented time, there may be a need for the TTC to redirect some resources towards these parts of the city.
March 31, 2020
The consequences of losing the GO-TTC discount

When the Toronto subway system was extended by six stops to York University and Vaughan, it marked the first time the TTC’s rapid transit system extended beyond the city’s boundaries. But it also exposed a major failing of the Golden Horseshoe’s transit structure: the complete lack of fare integration.

In 2017, the provincial government announced a new fare discount between the TTC and GO Transit, which operates the region’s commuter rail and bus network. This $1.50 fare discount, available to Presto card users, was funded by the previous Liberal government’s fledgling cap-and-trade carbon pricing scheme, with the promise of further fare adjustments (such as discounts for transferring between the TTC and other suburban transit agencies, such as York Region Transit and Miway) to come.

With the election of the Progressive Conservatives in 2018, the cap-and-trade scheme was cancelled, and with it, the continued funding for the GO-TTC fare discount. That discount is set to come to an end on March 31, 2020. Neither the cash-strapped TTC or Metrolinx, the provincial agency responsible for GO Transit and transit planning, will step up to make up the difference.

GO Transit buses used to stop right in front of Vari Hall, in the heart of York University’s campus

Though many regular GO rail commuters will feel the impact of the loss of the fare discount, the impact on York University students and staff will be especially felt. That’s because the new subway extension was planned to remove GO Transit buses from the heart of the campus to a purpose-built terminal at a remote new subway station next to Highway 407. I recently wrote about the problematic fare structure on those GO buses serving Highway 407 Station. Now, those commuters going two more stops will pay $6.40 a day in TTC fares on top of those expensive GO fares.

Unless they decide to walk to campus.

On Thursday, March 5, I tried do just that. It was not a pleasant experience.

https://twitter.com/Sean_YYZ/status/1235681892185206785?s=20

Highway 407 Station features a large bus terminal for GO Transit and YRT buses, a passenger drop-off and pick-up area, and a commuter lot. But it was not built with pedestrians in mind. That’s understandable. The only places within a few minutes’ walk are Beechwood Cemetery across the street, a warehouse, and the employee entrance to a major UPS parcel centre.

The main — and only authorized — entrance is on the opposite side of Jane Street, facing the passenger drop-off/pick-up area and the parking lot. It is quite clear in the design that most passengers would be transferring between bus and subway, perhaps with the idea that the fare boundary issue would be resolved by the time the station was open.

Jane Street, with the entrance to Highway 407 on the right, and Beechwood Cemetery on the left

The vertical circulation prioritizes bus-subway connections. At the bus platform level, I spotted a sign that said “to street, subway” leading to a downwards escalator. But it led me past the mezzanine level straight to the subway fare gates. I had to climb halfway up to get to the entrance doors.

The stained glass at Highway 407 glows in the late afternoon sun. But it doesn’t take away from a poor user experience.

Once outside, I noted that the pedestrian path between the parking lot and the passenger waiting area was completely covered by a giant dirty snow pile. It’s clear that pedestrians are not welcome here.

Snow left on the only legal sidewalk leading out of Highway 407 Station

The circuitous route is designed to keep pedestrians out of the way of the buses entering and exiting the station. But I was left wondering why a shorter, direct, and snow-free route was not designed into the station plan at the beginning. It would have cut a few minutes from my efforts in leaving the station.

Pedestrians are barred from the more direct route into the station, even though the bus terminal is not a TTC fare-paid area.

Eventually, I made it to Jane Street, and began walking south towards Steeles Avenue and campus. The narrow sidewalk hugs Jane Street, and right into a splash zone under the CN Railway underpass.

An unpleasant walk along Jane Street

After twenty-seven minutes, I made it to Pioneer Village Station, which was designed with two separate bus terminals. YRT buses use the smaller bus loop on the north side of Steeles Avenue, outside the fare-paid area. TTC buses use a larger terminal south of Steeles Avenue, on the York University lands. YRT passengers headed to campus must cross Steeles Avenue at grade as the mezzanine level underneath is fully within the TTC fare paid zone. Technically, one could transfer from GO to the YRT 20 Jane bus at Highway 407 Station (with a Presto card, it would cost only $1 each way with the YRT-GO co-fare). But it would still only get you part of the way to campus.

After 35 minutes, I made it from the GO bus platform at Highway 407 Station to the Life Sciences Building at York University, on the northwest corner of the central campus, with another 5-10 minutes to major buildings such as Vari Hall or Scott Library. This was at a relatively quick pace (I’m an able-bodied thirty-something man), in quite pleasant weather. A rainy or bitterly cold day would be quite a different matter. Therefore, most will be forced to pay $3.20 each way (the current TTC Presto fare).

The subway, with the major GO and YRT terminals off campus, was designed for a new fare structure where students and university staff wouldn’t be penalized for having to transfer one or two subway stops to get to the middle of campus. The most we got was a fare discount for GO Transit riders, with nothing for YRT commuters. (Only Brampton Transit continues to directly serve York University.) And now that meagre fare concession is going away, because no one wants to pay for it.

Sadly, this is just further evidence of how we get transit so wrong in the Golden Horseshoe, despite it being the country’s economic heartland.

Transit advocacy group TTC Riders, along with allies at York University, have been calling on Queen’s Park to continue to fund the fare discount. You can find out more here.

I also expect that the opposition New Democrats will submit a motion in the legislature to maintain funding for the discount next week. I’ll update this post as necessary.

March 6, 2020
The TTC needs customer buy-in, not a campaign of scolding its passengers

“Forgot to tap”

Imagine any retail store welcoming its customers the way the Toronto Transit Commission does these days.

This week, at least two TTC streetcars were wrapped with messages promoting the transit agency’s new aggressive anti-fare evasion campaign. Any passenger caught by fare inspectors or special constables without a valid fare is subject to a fine of up to $425.

As a regular, fare-paying passenger, I am sympathetic to the TTC’s need to balance its books — it relies on transit fares for 68 percent of its $2.14 billion operating budget — but the more aggressive fare enforcement program — including advertisements inside vehicles and stations and hiring 50 more fare inspectors in 2020 — is insulting to its customers.

Typically, businesses and public services strive to welcome their clientele and promote themselves to potential new customers. At one time, the TTC even ran television commercials, with a particular focus on promoting off-peak ridership.

Not anymore.

Customer notices on posters and on the PA system are restricted to subway closure notices, reminders about etiquette, and now warnings of $425 fines for not tapping a Presto card. Riders are no longer thanked for using the TTC. Instead, we’re subjected to poor and inconsistent service, streetcar shortages, regular weekend subway closures, fare hikes, and repeals of recent fare integration measures, along with lectures on fare payment.

Other transit and municipal politics writers, including Steve Munro, Matt Elliott, and Ben Spurr have written about the TTC’s push for stricter fare enforcement as well as the problems passengers have when paying, including malfunctioning Presto readers and fare payment machines, and overcrowded vehicles. Fare payment machines do not accept bank notes, debit, or credit cards. Though the TTC estimates that 5.7 percent of all riders engage in fare evasion, the rate on streetcars, where passengers board from all doors and tap or pay on board, is 15.9 percent.

There has been an inconsistent approach to fare enforcement, with inspectors commonly found at streetcar terminals at subway stations. There are reports and credible accusations of racial profiling by fare enforcement officers.

A friendlier and more wholesome approach would be addressing the technical problems, including the reliability of fare machines, and replacing generic Presto cards being used for child fares that other passengers — such as York University Station — are illegitimately using. There should also be a friendlier education campaign, enforcement discretion, and less aggressive behaviour towards customers, would make far more sense. If the TTC is truly interested in “disrupting” negative behaviour, it should adopt a customer service model, and address the distrust towards its officers from racialized and economically marginalized communities.

Putting aside the bad optics of the crackdown on fare evasion, transit ad wraps are an insult to transit riders. Furthermore, they are a detriment to the brand. Toronto’s streetcars are an icon of this great city; this is cheapened by gigantic ads for Starbucks, Sephora, or Scotiabank.

Inside, the large panoramic windows are obscured by perforated vinyl sheeting that is difficult to see out of. Though the vinyl wraps leave a sliver at seat level, the view is obstructed for anyone standing on a crowded vehicle.

A typical streetcar advertising wrap

The current 12-year, $324-million contract with Pattison Outdoor brings in a total of $27 million a year. The contract includes interior and exterior transit advertising (traditional placards, posters in stations and vehicles, and wraps). In total, advertising in all forms represents 1.1 percent of the entire TTC budget, with wraps representing a small portion of that. These wraps, commissioned by the TTC itself, are part of the contact.

The streetcar wraps that scold, rather than welcome, riders are even more of an insult. What message do they send to visitors to Toronto? And what message do they send to potential riders?

Customer buy-in is about so much more than just paying one’s fare. The TTC should realize that.

February 11, 2020
Viva Rapidways: hurry up and wait

A broken system

When York Region Transit was formed in 2001, it promised great things for the large, growing suburban region north of Toronto. It amalgamated four local transit systems, and took over local services provided by GO Transit, and extended service to outlying communities, including Stouffville, King City, and Holland Landing. In 2005, YRT introduced Viva, a series of limited-stop bus routes along major corridors, offering distinct, comfortable buses, off-board fare payment, and signal priority to speed up service.

Since YRT formed, Durham Region amalgamated its municipal transit systems, Brampton introduced Zum, a similar network of limited-stop bus routes, and Mississauga and Toronto rebranded and expanded their express bus routes. For a while, it appeared that York Region was leading the way in growing transit ridership in the suburbs.

Unfortunately, by focusing on building new Rapidways in the median of Yonge Street, Highway 7, and Davis Drive while neglecting service levels, — even cutting back bus service on Viva routes — York Region has fallen behind. I also found that those Rapidways — meant to speed buses through congested arterials — are poorly designed for pedestrians and transit riders. (more…)

February 6, 2020
Disappearing GO-TTC fare discount a major blow to regional transit in Toronto

Updated January 22, 2020

The TTC-GO fare discount will officially come to an end on Tuesday March 31, 2020, with the TTC and Metrolinx unable to come to agreement to keep the fare subsidy going without provincial support.

As I argue below, this is a major blow to any hopes for an integrated regional transit system throughout the Greater Toronto and Hamilton Area. Subsidized transfers reduce the need to build expensive parking lots and garages, encourage more passengers to ride transit, especially in off-peak periods, and reduce the potential of major GO Transit expansion projects planned or underway.

Originally published July 12, 2019:

Earlier this week, transit riders learned that the fare discount for connecting between GO Transit and the TTC would soon come to an end.

The provincial Liberal government introduced the discounted double fare in 2017. It reduced the cost of a trip taken on both GO and TTC by $1.50 if the fare was paid on a Presto fare card. For many years, there were discounted transfers between GO and suburban transit agencies, but this was the first time such a discount was offered to TTC passengers.

The Liberals also planned discounts for transferring between suburban bus systems such as York Region Transit and Miway, subsidies that would have been covered by the provincial carbon pricing scheme. This would have reduced the impact of another fare barrier. (A short bus trip across Steeles Avenue costs nearly $7.)

When the Doug Ford-led Progressive Conservative government was elected, the provincial climate change plan was scrapped, along with those planned fare changes. Now, the province will not renew the $18.5 million annual subsidy for linked GO-TTC fares, though it did introduce free fares for children on GO Transit.

This will especially affect commuters to York University, who previously enjoyed a one-seat ride to the heart of the campus on YRT and GO buses. When the subway extension opened, YRT retreated to terminals north of Steeles Avenue, forcing a transfer to the subway or a long walk across six lanes of traffic and campus parking lots. GO Transit, too, moved to a new terminal at Highway 407, two subway stops from campus. While GO commuters at least saved $3.00 a day with the discounted double fare, YRT commuters got nothing. (Of all the suburban agencies, only Brampton Transit continues to serve the campus.)

This is also a blow to what’s left of SmartTrack, Mayor John Tory’s signature transit plan that was once pitched as “London-style surface rail.” At first, SmartTrack was a 53-kilometre heavy-rail line, mostly piggybacking on existing GO Transit corridors, but including a problematic western branch to the Airport Corporate Centre in Mississauga, all on an integrated TTC fare. Eventually SmartTrack just consisted of more frequent, electric GO service, along with additional station stops and fare integration. This was much more realistic, but it distracted from other needs such as the Relief Line and GO’s own RER regional rail plan.

Lower GO fares for short trips and the TTC-GO fare discount were all part of this scaled-back version; as late as last year, Tory called additional fare integration a “critical component” of his pitch. Eliminating the fare discounts is yet another blow to SmartTrack.

As Jonathan English points out in Urban Toronto, the GO rail network represents “tremendous infrastructure that could greatly improve the lives of hundreds of thousands of Torontonians.” But it lies “letting it lie mostly dormant because we won’t make the comparatively small operating funding investments required to improve the service and make the fares fair.”

The $18.5 million annual cost is a small price to pay for improving transit accessibility and utilization of our existing corridors. Increasing that annual subsidy to reduce the cost of transfers between the TTC , York Region, Brampton, and Mississauga would, too be a worthwhile investment.

Sadly, the current provincial government does not see the value in promoting fairer fare systems, nor regional transit in general. In response to budget cuts, Metrolinx reduced or eliminated service on five GO bus routes last month, and more may be to come. While there may be enthusiasm for building a new “Ontario Line” and a subway extension to Richmond Hill, there’s little regard for the actual transit rider.

January 22, 2020
A patchwork of new intercity connections in Ontario

RideNorfolk buses at Norfolk County Hall, Simcoe

Over the last three years, I wrote about the gaps in intercity rail and coach services in Ontario, and how some companies were working to fill them.

In Northern Ontario, Ontario Northland and Kasper Transportation worked to fill the void left by Greyhound’s departure from Western Canada, with both companies offering new links to towns such as Hearst and Fort Francis.

Unfortunately, there have also been some setbacks. Wroute, a shared taxi service in the Kitchener-Guelph-Hamilton triangle, was operational for less than a year. Though GO Transit added new weekday trains between Guelph and Kitchener, none allow for Kitchener-bound commutes, and there has not been interest in serving those gaps identified by Wroute.

Outside of Northern Ontario and the Golden Horseshoe, many cities and towns remain disconnected from nearby communities and larger centres. Though every city and town in Ontario had daily bus and/or rail service in the 1980s, many communities are now completely inaccessible for anyone without access to a car. Though GO Transit expanded to Peterborough, Brantford, Niagara, and Kitchener in the last fifteen years, they are extensions of GO’s radial network from Toronto rather than a true intercity network.

St. Thomas, population 41,000, is the largest city in the province without any passenger links, despite being a short drive to London. Many other cities and towns — particularly in Midwestern and Eastern Ontario — find themselves in similar situations. A few other cities, such as Sarnia (which has just one train a day each way to London and Toronto), are grossly under-served.

But thanks to municipal innovation and a new provincial grant program, this is finally changing. Though several municipalities addressed this problem early on, three new inter-municipal bus systems began operations in 2019, with many more launching this year.

(more…)

January 18, 2020
Unfair GO fares on the Highway 407 Corridor

Since 1967, GO Transit’s primary focus has been its commuter rail lines radiating from Downtown Toronto, sometimes to the detriment of other transit needs in the Greater Golden Horseshoe, with bus routes complementing and supplementing that rail network. But twenty years ago, the regional transit service launched a new bus route that connected York University with suburban GO stations and bus terminals, filling in a gap and setting a precedent for expansion to other university and college campuses.
Late last year, I analysed the GO Transit rail fare structure that centres on Toronto Union Station, following up on previous work. GO Transit claims to operate on a fare-by-distance structure, this is not quite the case. Generally, the longer one travels, the less the passenger pays per distance traveled.
Though the GO Transit fare structure was recently improved with new lower fares for short trips, there are still significant fare inequities and discrepancies, with Barrie and Richmond Hill Corridor passengers paying the least per kilometre traveled, and Kitchener Corridor passengers paying the most.
The fare discrepancies on the Highway 407 corridor — which is made up of eight bus routes that serve the Highway 407 bus terminal and TTC subway station in Vaughan — are even greater than that on the rail network. A passenger going from Markham GO Station, 27 kilometres from Highway 407 Station, will only pay $3.70 with a Presto card. A passenger from Bramalea GO Station, just 18.7 kilometres from Highway 407 Station, will pay over two dollars more.
(more…)

January 3, 2020
A farewell to Toronto’s CLRV streetcars

On December 29, 2019, the Toronto Transit Commission’s venerable Canadian Light Rail Vehicles disappeared from the city’s streets. To mark the occasion, six CLRVs, offering free rides, were put into service on Queen Street between 10:00 AM and 2:00 PM before a ceremonial last run to Russell Carhouse in Toronto’s east end.

The first six CLRVs, 4000-4005, were built by SIG in Switzerland, and entered service on the 507 Long Branch route on September 30, 1979. An additional 190 streetcars were built by Hawker-Siddeley in Thunder Bay, with the last cars arriving in 1981. Those were followed by 52 articulated ALRV streetcars, which were delivered between 1987 and 1989, and retired earlier this year.

The CLRVs were unique to Toronto, designed by and for the TTC. Other North American cities that still operated streetcars in the 1970s opted for different designs to replace their ageing PCCs, though Boston have the CLRVs a try.

Several CLRV and ALRV streetcars will be preserved at transit museums, including the Halton County Radial Railway near Rockwood, Ontario; two CLRVs will remain on TTC property for special events.

With the arrival of the last of the 204 Bombardier Flexity low floor streetcars this month and the retirement of the CLRVs, the entire TTC fleet is now 100% wheelchair accessible and fully air-conditioned. Gone, too, with the CLRVs are back-lit vinyl destination signs, treadle rear doors that open by stepping on the stairs, and windows that open at face level and the warnings to keep arms inside.

Streetcar 4124 picks up passengers at Yonge Street, December 29, 2019

Though the accessibility and the capacity of the new Flexity streetcars represent major improvements, I will miss the old CLRVs, and not just because they’re the last transit vehicle in Toronto that are older than I am. I was fascinated by Toronto’s streetcars at an early age. As a child growing up in Brampton, I would lobby hard to ride Toronto’s subways and streetcars whenever we went downtown as a family. My parents took me on a ride on the 501 Streetcar between downtown and Parkdale (with lunch at Harry’s Charbroiled Burgers when it was across from the Gladstone Hotel) when I was seven.

Streetcar 4178, A Streetcar Named Toronto, at Greenwood Avenue, December 29, 2019

Once I was old enough, at age thirteen, I was making my own trips to Toronto, taking GO Transit trains from Downtown Brampton or Mississauga Transit buses from Shoppers World and Square One to the subway, buying a day pass, and then spending a day wandering the city. The high floor CLRV and ALRV streetcars with their open windows offered great views of the city rolling by.

I continued to ride the rocket regularly when I attended university, taking advantage of breaks between classes to ride further out into the suburbs, eventually riding nearly every bus route in the city. Even after I moved to Toronto, a streetcar ride was an affordable delight (as long as I wasn’t in a rush).

Short turn: Swiss-built CLRV 4001 turns into Wolesley Loop at Bathurst and Queen

My favourite seats were right at the back, with the curved rear with great views on three sides, similar to the bullet lounge at the end of VIA Rail’s Canadian and Ocean trains. The single seats on the operator’s side of the streetcar were also favourites.

Though the last of Bombardier’s 204 new Flexities have finally arrived, there is still a streetcar shortage in Toronto. The 505 Dundas and 502/503 Kingston Road routes continue to be operated with buses. Many of the new vehicles planned for Dundas and Kingston have been reallocated to King Street, where the transit priority project resulted in a significant increase in ridership. The TTC wishes to purchase 60 more streetcars to fully furnish the existing demand and support expansion on the waterfront, but funding isn’t yet available.

Unfortunately, buses will have to fill in those gaps as the CLRVs disappear.

Retired streetcars at Russell Carhouse await their fates

Thanks for the memories!

December 29, 2019
Going for a ride on the Bolton Bus

Caledon, a town of 66,000 located northwest of Toronto, is known for charming villages, fall colours, and horse farms. Its most popular landmarks include the waterfall at Forks of the Credit Provincial Park, the unique Cheltenham Badlands, and the vast Albion Hills Conservation Area. Much of the municipality lies within Niagara Escarpment and Greenbelt protected areas, with lands set aside for farms, estates, parks, and golf. That’s how many Caledonians like it.

Despite its green reputation, Caledon is urbanizing its southeastern quadrant, filling it up with warehouses, truck terminals, and low-density residential subdivisions, all adjacent to the built-up areas of Brampton and Vaughan. Bolton, once a small village, now has a population of 20,000. New subdivisions north of Mayfield Road are indistinguishable from Brampton’s residential development.

Though two GO Transit bus routes ran through Caledon, it had no transit system of its own. This was becoming more of a problem as new warehouses employing thousands of workers opened. GO Transit’s buses were scheduled to connect with trains to and from Downtown Toronto, not to serve reverse commuters. Though Brampton Transit operated several routes close to Caledon’s borders, it could not extend north of Mayfield Road without an agreement with the town.

Despite Caledon’s historical resistance to public transit, its attitude slowly changed for the better.

In May 2010, Brampton Transit’s 30 Airport Road bus was extended to the AMB (now Prologis) warehouse complex just north of Mayfield Road. This was done at the request of AMB, though the Town of Caledon had to agree to the request for service.

In 2015, Caledon began to study the need for a local transit system, retaining consultants from Steer Group to evaluate and develop options for new transit services, including routes, operators, and service hours. In April 2019, the report to council recommended starting with a route on Kennedy Road in Mayfield West (contracted by Brampton Transit) and a route connecting employment areas in Bolton with Brampton Transit and YRT at Highways 7 and 50 (contracted to a third party), with a demand-response service within Bolton and an extension of a future Brampton Transit route along Mayfield Road provided within a second phase.

Meanwhile, GO Transit announced the abandonment of Route 38 in June, citing the planned new local transit service as justification for the cut, even though it wasn’t yet setup. Though GO partially restored the service (two daily round trips to Malton GO continue, for now), it remains a short-term solution.

The Mayfield West service — Brampton Transit Route 81 — began in September, connecting with the 502 Züm at Sandalwood Parkway. On Monday, November 11, 2019, the Bolton Route began service, contracted to Voyago. Both routes operate on 30 minute frequencies, weekday peak hours only.

New Brampton Transit stop on Kennedy Road in Caledon

The two separate agreements don’t work that well for creating a unified transit service.

Though Route 81 and the Bolton Route both have a $4.00 cash fare, the Brampton Transit-contracted service operates on that agency’s fare structure. There’s a discount for Presto card users and a two-hour transfer valid on any other Brampton Transit route. The 80 cent co-fare to and from GO Transit also applies (Route 81 connects with the frequent 502 bus to Downtown Brampton). It’s a good deal for residents in west Caledon.

However, the Voyago-contracted buses serving Bolton are only equipped with a fare box, and only accept $4.00 cash fares. There are no free transfers to or from connecting buses at Highways 7 and 50. (Brampton Transit routes 501 Züm, 1, 23, and 36 connect there, as does YRT route 77. It’s a few minutes’ walk to BT routes 31 and 50.)

Last week, I took the new Bolton bus to get a feel for the new service. The Bolton line operates with two minibuses with twenty seats each and a spot for mobility devices at the rear. Within Bolton, the bus makes a long loop, primarily serving the industrial area in the southwestern quadrant.

I boarded an afternoon bus from Highway 7 at 3:26 PM and rode to Downtown Bolton. I returned on the bus leaving Bolton at 4:30 PM. I was the only passenger each way; I was told by one driver that was typical. By riding the bus, I was able to learn about some of Caledon’s challenges.

Caledon Transit high-priority route options from the April 2019 council report

If the Bolton Line were integrated with York Region Transit and Brampton Transit and made more stops within Brampton, it’d be a useful service, attracting many more passengers. There are several major employers on the Vaughan side of Highway 50, including XPO Logistics, Home Depot, and the Canadian Pacific Intermodal Yard. Additional stops at Major Mackenzie/Coleraine, Rutherford/Castlemore, Trade Valley/Bellechase, and Zenway/Cortrelle would make the bus more accessible and useful to residents and employers. Another stop at Queen Street (Highway 7) and Gore Road would improve connections to Route 50, which serves Humber College.

Those additional stops would likely require a third bus, but the current route struggles to maintain a 60-minute round trip even with the limited stops currently in place. But with fare integration and local service, it could then attract more passengers, defraying the cost of the additional vehicle and operator.

In the long term, it would be good to see more cooperation with Brampton Transit, especially as Brampton continues to develop new subdivisions and industrial lands in the northeast, in the areas bordering Caledon and Vaughan. If GO Transit goes ahead and abandons the remnant of Route 38 an express route between Bolton and Malton GO will still be necessary; ideally, that would would be a partnership between Brampton and Caledon.

Hopefully, Caledon will continue its commitment to building a transit service within its urbanized area. Despite very low ridership at present, the potential is there as population and employment continue to grow. It will take time to tweak the service, improve connections, and build ridership that can count on affordable, reliable transit.

It’s also time for Halton Hills — now the last GTHA municipality without local transit — to step up and follow Caledon’s lead.

December 23, 2019