Getting around Downtown Toronto can be an exercise in frustration, whether you drive, bike, take transit, or drive. Though necessary transit and road construction projects are the cause of much of the congestion, driver behaviour, poor management, and a lack of coordination between various municipal and provincial agencies have only added to the traffic quagmire.
North-south streets such as Spadina, York, Bay, and Jarvis are jammed by drivers headed south towards the Gardiner Expressway, with lane closures near Exhibition Place only making things worse. Motorists blocking intersections make it difficult for pedestrians, cyclists, streetcars, and through traffic to get across the city centre. Ontario Line construction has closed a portion of Queen Street, while work to rebuild streetcar tracks on York and Adelaide Streets to allow 501 cars to bypass the closure is still proceeding.
GO Transit is also expanding its rail corridors to allow for more off-peak and express trains, with the long-term goal of having an electrified, frequent, regional rail network that complements and supplements the web of subways, light rail and buses throughout the region. The TTC is also addressing a backlog of state-of-good repair works throughout the subway system, resulting in slow orders, early closures, and weekend shutdowns.
Meanwhile, people still need to get to places like work, school, conferences and trade shows, concerts, sporting events, social gatherings, festivals, museums, and all the other things that make a city a city. Eventually, with improved GO corridors, the Ontario Line, and the opening of the Crosstown LRT, there will be some redundancy in the transit system that will make planned service closures easier to navigate. But for now, we are stuck with an underbuilt transportation system in a rapidly growing city.
This makes the coordination of transit closures and projects especially essential so things don’t completely fall apart. Saturday, September 21 was just one example of the failure to do so.
On Saturday September 21 and Sunday September 22, GO Transit reduced service on the Lakeshore West Line to hourly service on the entire corridor because of work at Long Branch GO Station, where the station is being completely rebuilt for accessibility improvements and future expansion. It also shut down the entire Barrie Line for various construction works along the corridor, with rail replacement buses to Union Station, stuck in traffic on the Don Valley Parkway and Lake Shore Boulevard with all other motorists getting around the Gardiner closure.
Normally, there are hourly trains as far west as West Harbour Station in Downtown Hamilton, with half-hourly service to Aldershot Station in Burlington. Between Union and Oakville, rail service is as frequent as every 15 minutes during midday and early evenings on Saturday and Sunday. Hourly train service reduced capacity on the inner Lakeshore West line by 75%.
Compounding the problem was the total closure of the Gardiner Expressway between Highway 427 and the Don River between Friday evening and Sunday morning for routine maintenance (the Gardiner and the Don Valley Parkway are regularly closed twice a year for repairs). Many people who might have otherwise driven into the city would have taken GO Transit instead, normally a very good idea. Though none of Toronto’s professional sports teams were playing at home on Saturday, there was still a Shane Gillis stand-up comedy performance at Scotiabank Arena, and a Rainbow Kitten Surprise concert at Ontario Place.
Also, to add insult, the Lakeshore East trains between Toronto and Oshawa were not through-running with the Lakeshore West trains and were operating on a modified schedule. I was travelling east of Toronto on Saturday, making a few stops in Durham Region. As I arrived back from Whitby on Saturday afternoon on a train that normally connects onward westbound train at Union Station, we were treated to the sight of the hourly Lakeshore West train just pulling out. It couldn’t have even waited 2-3 minutes to allow passengers to make the cross-platform connection. That resulted in other passengers complaining to GO staff in the concourse, who were not that helpful.
In the early evening on Saturday, a jam-packed eastbound GO train on the Lakeshore East train was not accepting any passengers at Long Branch or Mimico station because of overcrowding. Waiting passengers were told to wait an hour for the next train.
One would think that Metrolinx (GO Transit’s parent agency) and the City of Toronto would coordinate their construction schedules to avoid such problems. However, not even the City of Toronto can figure this out. Back in June of this year, the TTC replaced the 509 Harbourfront and 511 Bathurst streetcars with buses for a week for minor overhead work on Fleet Street. The timing coincided with the massive Collision tech conference at Exhibition Place, which resulted in overcrowded shuttle buses and unreliable service. Had the TTC checked with anyone at the city’s economic development office or with Exhibition Place (another city agency), this work could have easily been rescheduled.
Though coordination of transit closures and construction projects with major events and parallel roadworks will not solve Toronto’s road and transit congestion problems, it will at least reduce some of the frustration of getting around. The poor customer service at GO Transit will certainly make riders question if they will be able to rely on the service in the future.
Of course, there is one measure that won’t help but still will be implemented by the provincial government later this fall: a prohibition on new bicycle lanes if they take road space from motorists. Despite blocked bike lanes, aggressive drivers, and an incomplete cycling network, it is still the most reliable and fastest mode for many shorter city trips. Along with major transit improvements and construction coordination, cycling is one of the solutions to getting around Toronto.
Sean Marshall 
2 replies on “A little more coordination, please?”
This catches the zeitgeist of the Toronto traveller exquisitely.
Even Johnny Strides, a usually affable sort, ‘lost it’ on the TTC’s indifference to the public’s sensitivities a day ago: (Hint: Strides thinks GO is good in comparison)
More Toronto Transit Woes | Subway Bypasses St Clair Station
https://www.youtube.com/watch?v=IVVHW4MF670&pp=ygUOam9oaG55IHN0cmlkZXM%3D
I’d written a long diatribe of my latest woes with GO, and erased it.
GO itself sums up their incredibly inept wayfinding with their elevators that travel between two points; UP, and DOWN.
What’s the most intuitive indicator that can be put beside the buttons, as GO used to do a generation ago?
An arrow. One points up. The other down. Even a Martian would understand.
And btw: Someone should point out to the geniuses at Metrolinx that “UP” (as in Union-Pearson) means “up” to those arriving from the airport.
a full train forcing would-be passengers to WAIT AN HOUR?!? Does Metrolinx not realize how idiotic that is? You may as well cancel service entirely if that’s the effort you’re putting in so that people don’t try to use it.