December 7, 2025 may be a day that will live in transit infamy. That was the day Line 6, the Finch West LRT, opened to the public, and it did not go well.
First off, any discussion on the initial failure of Line 6 should acknowledge that was never designed to be a rapid, regional transit link. The LRT, serving Northwestern Toronto, was intended to be an upgrade to the slow, congested, and busy 36 Finch West bus, feeding into the rapid transit network at Finch West Station. Line 6 is a legacy of Transit City, a LRT plan proposed under previous mayor David Miller intended to connect the inner suburbs of Etobicoke, North York, and Scarbrorough to the subway and to each other.
As with all proposed Transit City routes (with the exception of the tunneled central section of the Eglinton-Crosstown LRT), there were always going to be compromises on Finch that would not make it a true rapid transit service. Situated almost entirely on the surface, Line 6 trains are easier for residents to access than subways in deep tunnels; closer stop spacing was intended so the new transit line continues to serve the needs of those who live, work, go to school, and frequent the corridor, without the necessity of a parallel local bus. Anyone expecting subway speeds were in for disappointment.
Still, the LRT was supposed to improve travel times over the existing bus, with wider stop spacing than the legacy streetcar network, a congestion-free right of way, signal priority, and decent operating speeds. With a promised average speed of 20-21 kilometres per hour, a total trip time of 33-34 minutes each way, it would have been a bit faster, more comfortable, and certainly more reliable than the bus. It was never going to be as fast as a subway, but for Finch Avenue West, that was okay.
As the first modern LRT to open in the Greater Toronto and Hamilton Area (GTHA), Line 6 was to be a preview of additional lines planned and under construction elsewhere in the Golden Horseshoe, including the yet-to-open Line 5 Crosstown LRT, the Hurontario Line, the Hamilton LRT, and a proposed Line 7 on Eglinton Avenue East towards the University of Toronto Scarborough Campus and Malvern. Delivered by Metrolinx, the provincial transit agency, each line would be constructed and maintained by a P3 consortium, though the Toronto LRTs would be operated by TTC employees.
The hoped-for narrative that the provincial government, Metrolinx, the city of Toronto, and the TTC all touted — a smooth new ride, worthy of including on the subway maps — quickly fell apart on Sunday December 7, though there were plenty of warning signs of slower-than-promised operations.
On Sunday, December 7, there were plenty of people eager to try the new LRT: railfans and urbanists, curious families, and local residents, lured by free fares on the opening day. Though I was there and took several trips, I wasn’t going to make too many judgements on opening day. There would be inevitable hiccups with the large crowds and cold, snowy temperatures. Still, there were visible problems.
So far, a lot of the post-opening discourse has been on operating speeds and traffic operations. Instead of 33-34 minutes, as claimed by Metrolinx, trips were taking 55 minutes each way. Additionally, the transit signal priority (TSP) system has not been activated, causing light rail vehicles (LRVs) to wait entire light cycles, even for private vehicles to turn left before proceeding. The dedicated transit signals turn red about 10-20 seconds before general traffic gets a red light, even as LRVs approach the intersections. On December 16, Toronto City Council approved a motion to implement “more aggressive” TSP on Finch West and the surface portion of the Line 5 Eglinton-Crosstown LRT, as well as on the legacy streetcar network.
The problem on Finch West is not just a matter of transit signal priority. The number of stops along the line, also criticized by several critics, is also not a problem, as Finch West was never intended to be a high-speed regional line. (That said, Mount Olive and nearby Stevenson could have been consolidated into a single stop west of Kipling Avenue.) The other problems are poorly managed schedules and streetcar-style slow zones on a modern LRT alignment.
Right now, LRVs are forced to slow to 25 km/h at all intersections, even though all conflicting traffic has a red light. This is an inexplicable restriction given that motor traffic, including TTC buses, have a 50 km/h limit, and many drivers will proceed at significantly above the posted limit. These restrictions are not found elsewhere in North America; in Calgary and Edmonton, LRTs are protected at many at-grade intersections with railway-style lights and gates. In places like Minneapolis-St. Paul and Phoenix, additional LED flashing signs warn drivers of an approaching LRV, which glides through the signalized intersection at higher speeds than on Finch. (There is also a lot less sign clutter, with intuitive signals for left turns and transit).
Transit schedules are also needlessly padded, with too much time for lower speeds and lengthy station stops. On a repeat visit to Finch West, on Wednesday December 17, 2025, travel times were inconsistent and slower then either 36C bus I took a few days before the LRT opened. (Even the trip with the long Starbucks pitstop.)
Line 6 travel times on Wednesday Dec. 17
| Eastbound (read down) | Stop/station | Westbound (read up) |
| 12:59 PM (dep.) | Humber College LRT Station | 12:31 PM (arr.) |
| 1:03 | Westmore Dr. | 12:25 |
| 1:05 | Martin Grove Rd. | 12:22 |
| 1:10 | Kipling Ave. (Mt. Olive) | 12:13 |
| 1:14 | Islington Ave. (Rowntree Mills) | 12:09 |
| 1:26 | Weston Rd. (Emery) | 11:57 |
| 1:29 | Arrow Rd./Signet Dr. | 11:54 |
| 1:33 | Jane and Finch | 11:46 |
| 1:37 | Tobermory Dr. | 11:35 |
| 1:45 | Sentinel Rd. | 11:32 |
| 1:48 PM (arr.) | Finch West Stn. (LRT Terminal) | 11:27 AM (dep.) |
| 49 minutes | Total time | 1 h 4 minutes |
It took eleven minutes to go two stops, less than a kilometre, from Tobermory Drive to Jane Street on the westbound trip. Lengthy station dwell times at Tobermory (five minutes) and Mount Olive (three minutes) on that westbound ride, with no onboard announcements was especially frustrating. The return eastbound trip from Humber College was 15 minutes faster, even with much of the same slow zones at intersections and switches, the 10 km/h curve near Humber College Station, and lengthy stops.
With such unpredictable and unreliable service, Line 6 is running at least as badly as the downtown streetcar routes. Without immediate fixes, people will completely lose faith in the TTC and future LRTs, including Eglinton-Crosstown. We can not just rely on tweaks to signal times; we need a complete review and overhaul of streetcar and LRT operating practices.
At least we know what can and should be fixed before the Eglinton-Crosstown line opens, a much longer LRT route that will have a regional transit role.
One more thing…
What is with all the doors between the Line 1 subway station and the LRT terminal at Finch West. Passengers have to pass through four sets of doors to transfer between two TTC services, as well as ascend one escalator or elevator, walk down one set of stairs (or navigate a long and circuitous ramp) and then ascend another escalator or elevator to get to the other platform.
Though transfers can be tricky, at the very least, these doorways should be kept open, and shut only during station closures or during fire alarms, as done in hospitals or shopping centres. Other TTC stations have no such barriers between modes or may have a single door to exit a subway station terminal to the bus platform. Automatic sliding doors could have also been an option. Instead, the powered doors are left to one side, with the button against the wall. It’s not an ideal design from an accessibility point of view.
Sean Marshall 